Stakeholders Driving Payment Evolution and Digital Identity

October 2012 ACTion Newsletter

IN THIS ISSUE

  1. EDITORIAL - DIGITAL CURRENCY
  2. HARPER GOVERNMENT UNVEILS NEW EPASSPORT
  3. ROGERS COMMUNICATIONS SELECTS GEMALTO TO SECURE MOBILE NFC PAYMENT SOLUTIONS
  4. MOBILE PRIVACY A CONCERN AMONG CANADIAN SHOPPERS
  5. MAJOR FRENCH CHAINS TESTING BIOMETRICS ON TOP OF A CONTACTLESS SMARTCARD, ALL RIDING ON EMV – MEMBERS ONLY STORY
  6. INTERAC FLASH NOW AVAILABLE AT TIM HORTONS
  7. WORLD FIRST FOR BELGIUM: BANCA MONTE PASCHI BELGIO AND MASTERCARD LAUNCH THE FIRST PAYMENT CARD COMBINING DEBIT, CREDIT, DISPLAY SCREEN AND CONTACTLESS PAYMENT FACILITIES
  8. GIESECKE & DEVRIENT EXTENDS CANADIAN REACH WITH NEW PERSONALIZATION BUREAU IN QUEBEC
  9. SQUARE LAUNCHES IN CANADA – MEMBERS ONLY STORY
  10. VISA STUDY REVEALS MOBILE MONEY DRIVES DEMAND FOR FINANCIAL SERVICES
  11. TD BANK GROUP TO ACQUIRE TARGET'S U.S. CREDIT CARD PORTFOLIO AND ENTER INTO A SEVEN-YEAR PROGRAM AGREEMENT
  12. A NEW CHAPTER IN CONVENIENCE: INTERAC FLASH AT INDIGO
  13. MONERIS AND SEMAFONE PARTNER TO PROVIDE SECURE CONTACT CENTRE EXPERIENCE
  14. ENSTREAM LP TO ENABLE SECURE MOBILE PAYMENTS IN CANADA – MEMBERS ONLY STORY
  15. AEROPLAN AND IMPERIAL OIL RENEW AGREEMENT
  16. FIME ENHANCES GLOBALPLATFORM TEST PORTFOLIO TO INCLUDE MOBILE CONTACTLESS SERVICES
  17. CPI CARD GROUP SELECTED BY CQR PAYMENT GROUP FOR CARD PERSONALIZATION AND ENCRYPTION
  18. GOVERNMENTS EXPAND MOBILE PAYMENTS TO EVERYTHING FROM PARKING TO PROPERTY TAXES – MEMBERS ONLY STORY
  19. GEMALTO ACQUIRES MOBILE PAYMENT PLATFORM FROM ERICSSON
  20. ANOTHER FIRST FOR EVERLINK'S INSTANT CARD ISSUANCE SOLUTION
  21. STARBUCKS' SQUARE ROLLOUT GETS A LAUNCH DATE; NO LOYALTY CARD INTEGRATION (YET) – MEMBERS ONLY STORY
  22. INGENICO LEADS THE WAY TO MASTERCARD PAYPASS MOBILE CONTACTLESS ACCEPTANCE
  23. R3D CONSULTING ANNOUNCES ACQUISITION OF TECHSOLCOM
  24. GOOGLE SET TO LAUNCH GOOGLE WALLET 2.0 – MEMBERS ONLY STORY
  25. FREESCALE AND INSIDE SECURE DEMONSTRATE SECURE POSTPAID SMART METER DESIGN
  26. GFI SOLUTIONS BECOMES ACCEO SOLUTIONS
  27. PAY IN A FLASH AT HARVEY'S AND SWISS CHALET
  28. NFC BEATS QR CODES IN KRAFT MARKETING PILOT – MEMBERS ONLY STORY
  29. GIESECKE & DEVRIENT TURNS MOBILE PHONES INTO MOBILE WALLETS
  30. PAYPAL HERE GETS ITS FIRST U.S. RETAIL DEAL; NOW SOLD AT AT&T STORES – MEMBERS ONLY STORY

 

Collis is now UL

The acquisition of Collis, Witham and RFI makes UL the world's number one competence center in transaction security technology. UL acts as the independent, trusted knowledge partner of end-to-end transaction security services for the mobile, payment, e-Ticketing and ID management sectors on a global scale.

 

ACT Canada Partner

Visa

Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.

ACT Canada Thanks Our New & Renewing Members

PRINCIPAL

Canadian Payments Association ~ member since 1998
Giesecke & Devrient ~ member since 1990
VeriFone ~ new member

 

GENERAL

Direct Cash ATM Management ~ member since 2010
Global Payments Canada ~ member since 2011
LoyaltyOne Inc. ~ member since 2008
Multos International ~ member since 2007
YESpay International ~ member since 2008

 

ASSOCIATE

NorthCard Inc ~ new member
FICS Consulting Inc ~ new member
J Borsella Consulting ~ new member
Jeffrey Roode Barrister & Solicitor ~ new member
Phaeton Consulting Services ~ new member

 

JOB OPPORTUNITIES

ACT Canada has launched a Job opportunities section on our web site.  Please visit http://www.actcda.com to see the latest job postings in our industry.

 

LOOKING FOR GOOD PEOPLE?

There is a lot of movement in the market, so if you are looking for new employees, we are always aware of some great people. Please contact Catherine Johnston for more details - postings@actcda.com

 

CALENDAR OF EVENTS

To receive the member discount code for any of the conferences listed below, please contact Andrea McMullen – andrea@actcda.com.

Cartes
November 6-8, 2012
Paris, France
www.cartes.com
ACT Canada members receive discounts 

11th Annual Smart Card Alliance Government Conference
November 28-30, 2012
Washington, DC, USA
www.smartcardalliance.org 
ACT Canada members receive discounts

Cardware 2013: Payment Insights
June 18-19, 2013
Marriott Gateway on the Falls
Niagara Falls, ON, Canada
www.actcda.com 
ACT Canada members receive discounts


1. EDITORIAL COMMENT
Source: Catherine Johnston, President & CEO, ACT Canada (10/31)

Digital Currency

I'm sitting in a session of the Merchant Advisory Group conference and listening to Professor Gideon Samid, PhD, PE and CTO of BitMint.  He is talking about digital currency as being a tsunami headed toward all payment stakeholders.  Except, unlike the destructive nature of tsunamis, he talks about the ability of digital currency to sweep away old restrictions and support innovation such as highly personalized loyalty programs and micropayment.

With no more infrastructure than smart phones, micro financing using digital currency could change countries.  Today we already see the benefits of micro financing through groups like FINCA.  How much more could they do with digital currency.

There will be winners and losers in this evolution of cash, but I am sure that it is not only inevitable, but also imminent.

There have been private companies who launched products over the years, but now a national mint – the Royal Canadian Mint, has developed a digital coin.  Is this the tipping point?  Time will tell, but I believe the answer is yes.

Now it is up to you to decide how you want to engage.


 2. HARPER GOVERNMENT UNVEILS NEW EPASSPORT
Source: Marketwire (10/26)

Foreign Affairs Minister John Baird today announced that Canada's new ePassport will be full of iconic images that will make Canadian passports more attractive and more secure.

"The new ePassport will be more reflective and representative of who we are as Canadians," said Baird during an event at the newly renamed Canadian Museum of History. "These images showcase Canada's history and the building of our great nation while adding essential new security features for the 21st Century."

The new images will also serve to keep the Canadian passport one of the world's most secure travel documents. The complexity of the images is – first and foremost – a security feature that makes the passport more difficult to counterfeit.

"Our government is tremendously proud of Canada's rich history. We urge all Canadians to learn more about the events and people that shaped Canada and the great sacrifices made to secure our freedom," added Baird.

Countries around the world review their passport designs and security features periodically to stay steps ahead of counterfeiters. The new-look ePassport will help facilitate legitimate trade and safe, secure travel which, in turn, helps create jobs, growth and long-term prosperity for Canadians.

The first 5-year ePassports will be issued in select locations during the first quarter of 2013. Production will ramp up through the spring resulting in the full availability of both a 5- and 10- year ePassport in early summer.

For a look at the images included in the new ePassport, please visit the new section on Passport Canada's website, which features images and descriptions of the new passport design: www.pptc.gc.ca/eppt/photos.aspx?lang=eng.


 3. ROGERS COMMUNICATIONS SELECTS GEMALTO TO SECURE MOBILE NFC PAYMENT SOLUTIONS
Source: Gemalto (10/09)

Rogers Communications and Gemalto announced that mobile payment solutions currently in pilot testing and coming to market this year on Rogers NFC-enabled devices will be secured by digital security technology from Gemalto. Rogers will deploy the Upteq NFC, Gemalto's EMV-ready, high-end SIM-UICC solution, to store and secure consumers credentials and card data required to make payments with NFC-enabled mobile devices.

"It's essential that consumers have peace of mind when it comes to storing payment cards on their mobile device and using it to make credit and debit transactions on the go," said David Robinson, Vice-President, Emerging Business, Rogers Communications. "Working with Gemalto allows us to protect the consumer's information by leveraging the SIM card, assuring a secure and seamless experience for mobile payments."

Rogers is deploying the UpTeq NFC to secure payment credentials stored on the high-end SIM for new mobile payment services that are expected to launch in Canada later this year, and will leverage the card's onboarding flexibility for the future addition of tap-and-go services including coupon redemption, loyalty programs, transit, and other digital identification. The UpTeq NFC secure device, which has an identical form factor as a conventional SIM, is part of Gemalto's UpTeq LTE offer, and fully compliant over LTE networks. The payment services that Rogers expects to deliver to banks will fully comply with EMV, the global standard for secure credit and debit card transactions based on microprocessor chip technology that protects information needed for secure payments. The software application and the UpTeq NFC device have both successfully achieved the compliance assessment and security testing certification in accordance with MasterCard and Visa's highest security requirements.

"Gemalto has the global experience and capabilities, deploying and having deployed more than 50 mobile NFC projects worldwide. The company has a long history of being entrusted by thousands of banks and mobile operators around the world to provide best-in-class solutions for digital security" said Sébastien Cano, senior vice president of Telecommunications at Gemalto North America. "We have worked closely with Rogers to develop a highly scalable and secure solution for mobile payment that leverages the SIM as our industry's most cost-effective security ingredient - Rogers is leading the way for the future of mobile payments."

Canada has been on the forefront of global payments technology and as a result, tens of thousands of Canadian retailers are already equipped with contactless point-of-sale (POS) terminals that today accept contactless banking cards and are hence capable of supporting the mobile payment solutions on NFC-enabled devices - among them fast food outlets, gasoline stations, grocery and convenience stores and coffee shops.

Gemalto is a member of ACT Canada; please visit http://www.gemalto.com.


 4. MOBILE PRIVACY A CONCERN AMONG CANADIAN SHOPPERS
Source: LoyaltyOne (10/22)

As retailers and marketers begin dipping their toes into the mobile space, Loyalty One has just released a sobering statistic: six in 10 Canadians say it's unacceptable for a retailer to send offers and information to their personal smartphones whenever they're near the retailer's location – even if permission has been granted.

This bucks the high praise heaped onto mobile marketing efforts, which allow marketers to more personally target consumer.

But Bryan Pearson, author of the study and CEO of Toronto's Loyalty One, says it isn't hopeless. Rather, they found that it is the manner in which the targeting occurs that turns people off.

"Just because you've opted into something and provided – without even knowing – permission for someone to send offers to your mobile phones, it's not necessarily an invitation for brands to bombard you," he says. "What people are reacting to is the intrusion factor of a 'push' offer from the retailer to the phone, as opposed to the pull environment [where they seek the coupon or information]."

So for brands embarking on geo-specific offerings, the best approach upfront might be to allow consumers to seek the offers themselves – rather than pushing out coupons to their phones, he says.

Brands have a huge opportunity to merge the location-based information collected from phones with loyalty and past purchase history to create uber-targeted communication that is highly relevant to consumers. Considering the hyper-personal nature of a phone (over an email address, for example), brands need to be aware that using consumers' information gathered through and communicated by phones must be done in a different way than traditional loyalty programs. Companies risk alienating shoppers if mobile isn't done right, causing them to question how much information should be shared in the first place. Further, consumers are, en masse, losing trust due to the vast amounts of data companies collect of them, Pearson says – not just as it pertains to mobile.

"The consumer is foundationally aware they're being tracked," he say. "What they believe is that the vast majority of companies are using that information for the company's benefit – not the consumer's benefit." This reflects an earlier study by Colloquy, which found that only 22% of Canadians considered communication around loyalty programs "extremely relevant," and were becoming disenfranchised with what the loyalty program offers them.

Pearson says consumers might become disenchanted with what companies are doing in the mobile space, before marketers can work out the bugs.

"So they'll turn off the devices for marketer to reach out to because they aren't seeing value in [it]," he says. "It threatens to become wallpaper."

To combat this, Shoppers Drug Mart has stayed away from pushing out coupons through its mobile app, launched in 2011. The app, which was a testing ground for the pharma retailer, allows users to find nearby locations, check out their loyalty points and see what's on sale in store and was specifically designed based on what its consumers were looking for, says Sandra Sanderson SVP marketing, Shoppers Drug Mart. While it are exploring other options for the app (including enabling mobile wallets and push coupons) any move it makes will be first tested out with its Shoppers Voice community – an online panel of 18,000 Canadians.

Corrine Sandler, CEO, Fresh Intelligence, further adds that she thinks Canadians are ready for mobile marketing efforts (a recent study her group undertook found that 62% of consumers would opt in to receive in-store promotions via their phones), but that marketers aren't being clear enough upfront about how the information will be used and what the benefit is for consumers. Indeed, she found that consumers are willing to give up their personal information if the in-store experience will be bettered.

But, she says, consumers will not embrace mobile until there is more transparency from brands as to what the information will be used for and what the consumer will get in return. Communication needs to be clearer and do away with the fine print.

Sandler further adds that marketers should begin with baby steps (something that appeals in a limited-marketing-budget world). Introducing tablets into stores for consumers to use at their convenience that can be linked to their loyalty cards to search for information and product reviews is a non-intrusive way to get folks used to using mobile in-store in exchange for providing personal info.

And for brands ready to make the dive into the app world, she says they need to be aware of what consumers really want from a store app. While coupons and recommendations rank high on the list, 80% of people are looking for store inventory. She also says it needs to be easy for users to manage the communication they receive from the brand, making opt-ins and opt-outs as easy as a push of a button.

"So I [say I] want to get all these offers from the retailer, and then next month I'm getting too much, I can go back and manage my preferences," she says.

Pearson likens mobile marketing to the internet payment system of the early 2000s. Many were skeptical about its safety and benefit, but overcame that fear once the value was truly delivered. In mobile, the same has to happen.

"The consumer is still trying to figure out the rules of the game and how it works," he says. "And the retailers are trying to use the channel in a way that consumers will find acceptable."

LoyaltyOne is a member of ACT Canada; please visit http://www.loyaltyone.com.


5. MAJOR FRENCH CHAINS TESTING BIOMETRICS ON TOP OF A CONTACTLESS SMARTCARD, ALL RIDING ON EMV – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com..


6. INTERAC FLASH NOW AVAILABLE AT TIM HORTONS
Source: Payments Business (10/23)

Tim Hortons will be the first and largest national restaurant in Canada to rollout Interac Flash across the country. Interac Flash, an enhancement of Interac Debit, works via contactless debit technology. By holding their Interac Flash-enabled debit cards in front of a reader, guests can pay for their double-doubles inside Tim Hortons restaurants and at the drive-thru, using money from their bank accounts.

"The deployment of Interac Flash at Tim Hortons unites two iconic Canadian brands that strive to enhance the customer experience through innovation and value-added services," said Mark O'Connell, President and CEO, Interac Association and Acxsys Corporation. "Canadians coast-to-coast are now able to experience the security, speed and convenience of Interac Flash when paying for their coffee or other menu items."

Tim Hortons expects more than 2,300 restaurants across Canada will accept Interac Flash by the end of October, with more than 3,000 restaurants accepting the new payment method by the end of the year.

"Speed of service is important to Tim Hortons and to our guests and every second at the counter and in the drive-thru counts," said David Clanachan, Chief Operating Officer, Tim Hortons.  "Bringing new payment options such as Interac Flash to our restaurants is just one way for us to continue to innovate, provide value and convenience to our guests."

Chase Paymentech, a subsidiary of JPMorgan Chase and a provider of payment processing and merchant acquiring, will process the payments.

Chase Paymentech and Interac Association are members of ACT Canada; please visit http://www.chasepaymentech.com & http://www.interac.ca.


7. WORLD FIRST FOR BELGIUM: BANCA MONTE PASCHI BELGIO AND MASTERCARD LAUNCH THE FIRST PAYMENT CARD COMBINING DEBIT, CREDIT, DISPLAY SCREEN AND CONTACTLESS PAYMENT FACILITIES
Source: MasterCard (10/23)

On Monday, 5 November, Banca Monte Paschi Belgio and MasterCard will launch the "PaschiCombo" card in Belgium. A genuine technology powerhouse, this payment card is the first in the world to combine so many functionalities and innovative features. A Maestro® debit card on one side and MasterCard® credit card on the other, the PaschiCombo card also has a display screen that replaces the holder's card-reader for securing transactions online. Finally, the card also features the PayPass™ functionality to enable contactless payments.

The new PaschiCombo card combines the various different payment technologies usually found these days in the consumer portfolio. This means that the PaschiCombo card enables users to benefit from an all-in-one solution, giving them access to the world's most extensive network of card-accepting merchants. By launching this new product, Banca Monte Paschi Belgio and MasterCard aim to offer a truly innovative method of payment in Belgium that is both useful and practical, while guaranteeing the same or even better security standards.

Two partners with the same thirst for innovation in Belgium

It was a logical step for Banca Monte Paschi Belgio to work on this project with MasterCard, a partner that shares the same vision focused on innovation. The Monte dei Paschi Group began innovating as early as 1472 by inventing the concept of banking as we know it today.

"We may be the oldest bank in the world today, but we also want to be the most innovative," explains Dino Albanese, member of the Management Committee at Banca Monte Paschi Belgio. "The PaschiCombo card is without doubt the most innovative card in the world, accepted by the most extensive network in the world. We want to bring a truly unique payment solution to our customers, one that will make life easier for them."

"For MasterCard, this association with association Banca Monte Paschi Belgio is the stuff of dreams," continues David Dechamps, General Manager, Belux at MasterCard Europe. "We have combined our expertise with Banca Monte Paschi in order to open up new horizons in terms of payment methods."

The multifunction payment card accepted more than any other in the world

The PaschiCombo card combines both the Maestro debit card ("pay now") on one side and the MasterCard credit payment card ("pay later") on the other. This makes the card the most widely accepted in the world: whether the payment terminal accepts Maestro (14 million merchants around the world), MasterCard (34 million merchants around the world), or both, users can always pay with their PaschiCombo card. When they want to make a purchase, they simple insert their PaschiCombo card into a conventional payment terminal and use the keypad to select to pay with Maestro for a debit payment or with MasterCard for a credit payment.

Secure online payments without a card-reader

The PaschiCombo card also features a display screen – a technology hitherto unknown on the Belgian market. The display screen enables online payments to be secured. Once users have opted to pay by Maestro or by MasterCard, all they have to do is press the button on their PaschiCombo card to generate a unique use code on the display screen. This code will be used to secure the transaction. This means that users will no longer have to use their card-reader to confirm a purchase online.

No solution for the future without the PayPass function

To enable it to provide a comprehensive solution for the future, the PaschiCombo card also features PayPass, the contactless payment technology from MasterCard. "A payment card that didn't allow contactless payment could not really be called a card with technology for the future," explains Dino Albanese. As Belgium is following the trend that is already widespread elsewhere in the world, consumers can expect to see this new technology rolled out in the months and years ahead. "2013 will be a pivotal year in this area. We will be seeing the first use of contactless terminals in a range of different sectors," states David Dechamps from MasterCard Europe.

MasterCard is a member of ACT Canada; please visit http://www.mastercard.ca.


8. GIESECKE & DEVRIENT EXTENDS CANADIAN REACH WITH NEW PERSONALIZATION BUREAU IN QUEBEC
Source: Giesecke & Devrient (10/16)

Giesecke & Devrient (G&D) Systems Canada Inc., the Canadian subsidiary of global security technology leader G&D, announced the opening of a new Personalization Bureau in Montreal, Quebec. The new Bureau will offer increased regional support and efficiency for existing and new customers within the province. It will also play an increased role in supporting the convergence of smart chip solutions for EMV, mobile security, transit and government solutions for driver's licenses, health, and identification.

In a year that celebrates fifty years of Creating Confidence in banknote printing and processing, payment and identification for the Canadian market, as well as 160 years globally, G&D is well prepared for this investment and expansion of trusted services to people and businesses in Quebec.

The new Personalization Bureau is another key G&D investment in Canada, following the opening of a new state-of-the-art facility in 2006, installation of the first North American TSM hub in 2008 (Markham, Ontario), and the significant investment required to support Canada's migration to EMV and highly secure ID products. To date, G&D has issued over 125 million credit and debit EMV chip cards to Canadians and continues be the partner of choice for the provinces of Ontario, Manitoba and British Columbia for their ID-related needs.

"Considering the emerging changes in how we will use smart chip technology day to day, as well as the rapidly evolving mobile ecosystem, it is a perfect time for us to be here in Quebec," remarked Edgar Salib, president and managing director of G&D Systems Canada Inc. "As a native of Montreal, I appreciate the distinctiveness of business and culture in Quebec. We look forward to contributing to growth in the province with our trusted services and expanding our regional and global expertise."

The facility in Dorval, approved by Visa, MasterCard, and Interac, will service existing clients as well as providing the necessary provincial palette for a variety of evolving solutions in secure identification and mobile ecosystems. In preparation of this investment, G&D has been cultivating and training a team of local specialists dedicated to extending G&D's performance in mobile security, transit and government solutions in Quebec. G&D is a trusted partner of governments worldwide, offering a wide range of high-security services and solutions in over 32 countries, including ID, corporate access, plant engineering, security paper, and features.

Giesecke & Devrient is a member of ACT Canada; please visit http://www.gi-de.com.


9. SQUARE LAUNCHES IN CANADA  – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


10. VISA STUDY REVEALS MOBILE MONEY DRIVES DEMAND FOR FINANCIAL SERVICES
Source: Business Wire (10/23)

Visa Inc. and Fundamo, the Visa-owned mobile money platform, announced the results of a study that reveals consumers in six developing countries are already highly aware of mobile money services - the ability to make payments or send funds simply by accessing an account on their mobile phone. Nearly 90 percent of consumers surveyed by Visa expressed interest in making use of these services in the future.

The Visa Mobile Money study analyzed the financial services needs and expectations of mobile money among nearly 2,500 consumers, mobile money agents, and merchants in Bangladesh, Ghana, India, Indonesia, Nigeria and Pakistan. The results reveal that consumers' needs for financial services are far more sophisticated than previously believed and go well beyond the established transaction set offered by mobile money services today. The study also found that security concerns associated with carrying cash and the need to quickly send money to family members living far away are among the key drivers for mobile money adoption.

"Thanks to the mobile money community, millions of previously unbanked people are now able to make basic electronic transactions such as person-to-person and bill payments. Our potential for driving far reaching social and economic change, while at the same time growing transaction volumes in developing countries, is significant. But we'll limit that potential if we don't learn to stop and really listen to our customers," said Hannes van Rensburg, CEO of Fundamo and Group Country Manager, sub-Saharan Africa, Visa Inc.

The Visa study suggests that the success of mobile financial services is determined by how deeply a mobile money provider understands its customers and tailors the service to the needs of consumers and mobile money agents - from service menus, to marketing and education. The study also uncovered key barriers to adoption and identified best practices for mobile money providers.

Key Findings

Awareness of mobile money is high

The Visa study found there is high awareness of mobile money services and capabilities among consumers in developing economies. Across the six countries surveyed, average awareness stood at 56% and three countries stood out in particular: In Ghana, awareness was at 93% with MTN identified as the most known mobile money provider; in Pakistan 89% of the public are mobile money aware and easyPaisa is the most recognized brand; and 53% of consumers in Bangladesh were aware of mobile money and identified bKash as the leading brand.

Consumers have complex, sophisticated financial services needs

While many survey participants did not have a formal financial account, several examples of complex and sophisticated money management systems emerged across the six markets. Using a range of techniques, the majority of respondents shared how they set money aside for education, healthcare, emergencies and life events. The majority of consumers surveyed intend to use mobile money to send money to family members (81%), pay utility bills (56%) and save money for their family (52%).

Preventing theft, ability to quickly send money drives adoption

The primary driver and reason to adopt mobile financial services, according to the study, is not to establish formal savings, but rather the need to protect funds from theft and the ability to more easily send funds, pay bills, school fees, etc. Across the six countries, 80% of respondents cited "safety of not having to carry around a lot of cash" as the primary perceived benefit of mobile money, while 63% of respondents listed "speed of getting money to family members living far away" as the second most important benefit.

Ease of use, trust and lack of interoperability are barriers to adoption

Across the countries where surveys took place, respondents cited ease of use (64%), lack of trust in mobile money providers and agents (55%), and lack of interoperability with other mobile money services (28%), as primary barriers to adoption.

In addition, lack of accessibility to mobile money agents, mobile network reliability, communication and education appear to be major barriers, preventing activation and usage of mobile money accounts.

Best Practices

Listen to Your Customers

The results of Visa's study suggest that fine tuning how a mobile money operator markets its service can have an impact on consumers' desire to adopt such a service. For example, the study found that "safe keeping" rather than "saving" money is a primary driver for why consumers in developing countries are interested in using mobile money services. This suggests that mobile money providers should invest in additional research to better understand their customers' needs, tailor information, education and marketing efforts to the needs of consumers and mobile money agents, and adopt local terminology.

"One key learning from this study could be summarized as 'it's not what you say, it's how you say it,'" said Gavin Krugel, Head of Emerging Market Customer Strategy and Market Activation, Visa Inc. "This single insight has massive implications for the vernacular used in mobile money menu structures, the education of mobile money agents and consumers, and creation of mass market advertising."

Ensure mobile money services are easy to use and offer a transparent fee structure

Ease of use was listed as the biggest barrier to adoption by survey respondents (64%). Consumers, merchants, and agents alike also cited the importance of offering a clear pricing structure as a key need of a mobile money program. Individuals are price sensitive and evaluate alternative options meticulously. For example, the cost of calls was the primary reason for choosing a mobile network operator in five of the six markets surveyed.

Build an extensive mobile money agent network

Not having prevalent accessibility to mobile money agents is ranked as a key barrier to the adoption of mobile money. In order to drive adoption, cash and customer service will need to be readily accessible to meet expectations. 54% of consumers cited quick and easy access to cash as a key benefit of mobile money.

The Visa Mobile Money study was conducted February through August 2012. Visa surveyed nearly 2,500 individuals in six countries and 15 cities through a combination of field surveys, in-depth in-person interviews, and focus groups with men and women ages 18 to 44 years of age. Respondents had to own a mobile phone. The study included both in-depth qualitative and quantitative research on money management needs, habits and practices as well as factors that need to be addressed for the successful adoption of mobile money services. Particular focus was placed on understanding the needs of unbanked consumers as well as the needs of merchants and agents who will be offering mobile money in both urban and rural areas within these markets.

Visa Canada is a member of ACT Canada; please visit http://www.visa.ca.


11. TD BANK GROUP TO ACQUIRE TARGET'S U.S. CREDIT CARD PORTFOLIO AND ENTER INTO A SEVEN-YEAR PROGRAM AGREEMENT
Source: Canada Newswire (10/23)

TD Bank Group announced an agreement with Target Corporation under which TD will acquire Target's existing U.S. Visa and private label card portfolio, with a current gross outstanding balance of US$5.9 billion. In addition, the two companies have entered into a seven-year program agreement under which TD will become the exclusive issuer of Target-branded Visa and private label consumer credit cards to Target's U.S. customers.

"Our agreement with Target will significantly expand our presence in the North American credit card business," said Ed Clark, Group President and CEO, TD Bank Group. "We're excited to be working with Target's strong team and leading retail brand. This asset purchase aligns perfectly with our risk profile and strategy, and will contribute to achieving our stated adjusted earnings target of US$1.6 billion from our U.S. P&C segment in 2013."

This transaction provides TD with the opportunity to work with a top retailing franchise with an established card program that includes an industry leading rewards offering.  Target's REDcard Rewards program, which has been experiencing strong growth in usage, offers U.S. customers a 5% discount on Target purchases.  TD will acquire over 5 million active Visa and private label accounts and will fund the receivables for existing Target Visa accounts and all existing and newly issued Target private label accounts in the U.S.

"Target is very pleased to have reached this agreement with TD which is the result of extensive efforts by teams at both companies," said Gregg Steinhafel, Chairman, President and Chief Executive Officer of Target Corporation. "This transaction achieves all of Target's strategic and financial goals for a portfolio sale. We look forward to working with this premier global financial institution to continue Target's long history of innovation in our guest-focused financial services strategy."

Target and TD are members of ACT Canada; please visit http://www.target.com & http://www.td.com.


12. A NEW CHAPTER IN CONVENIENCE: INTERAC FLASH AT INDIGO
Source: Interac (10/18)

Interac Association announced that Indigo Books & Music Inc. has committed to accept Interac Flash at its 237 retail stores, including Indigo, Chapters and Coles. Canadians will soon be able to purchase their favourite books, gifts, toys and lifestyle items faster and more conveniently than ever before using Interac Flash, an enhancement of Interac Debit and Canada's first contactless debit technology.

"We're pleased that Indigo Books & Music has committed to accept Interac Flash at its stores nationwide," said Mark O'Connell, President and CEO, Interac Association and Acxsys Corporation. "Soon, customers will be able to simply hold their Interac Flash-enabled debit cards in front of the point-of-sale readers to make fast, convenient and secure transactions when they shop at Indigo, Chapters and Coles stores."

"We're excited to accept the speed, convenience and security of Interac Flash," said Indigo's Chief Financial Officer, Kay Brekken. "By offering our customers the ability to pay using contactless debit, we are helping to reduce line-ups at cash and improve the customer shopping experience in our stores."

Full deployment of Interac Flash enabled terminals at Indigo, Chapters and Coles will be completed by mid-2013. The deployment will be managed by Moneris Solutions, one of Canada's largest payment card processors.

"We are thrilled to make the payment experience at Indigo convenient and fast for their customers" said Jeff Guthrie, Chief Sales & Marketing Officer, Moneris Solutions. "Making payments simple and secure is a priority - innovative payment solutions like Interac Flash deliver on both fronts."

Interac and Moneris are members of ACT Canada; please visit http://www.interac.ca & http://www.moneris.com.


13. MONERIS AND SEMAFONE PARTNER TO PROVIDE SECURE CONTACT CENTRE EXPERIENCE
Source: Canada Newswire (10/16)

Moneris Solutions announced a new partnership with Semafone Limited, a U.K.-based company that provides contact centre payment security software solutions. Together the organisations will deliver industry-leading Payment Card Industry Data Security Standards (PCI DSS) compliance solutions for the contact centre environment.

The integrated payment solutions will combine Moneris' PCI Compliant eSelectPlus enterprise payment platform with Semafone's patented technology to provide cardholders with the same confidence and security when completing credit card transactions over the phone that they would experience in traditional retail and e-commerce transactions.  The partnership between Moneris and Semafone demonstrates Moneris' commitment to delivering strategic value to its merchants through identifying and meeting their needs.

"Although e-commerce is increasingly popular in the retail sector, merchants and consumers still value the one-on-one customer engagement of contact centres, as demonstrated through consistent transaction volumes in this payment channel," said Jeff Guthrie, Chief Sales and Marketing Officer at Moneris.  "Moneris' partnership with Semafone is a crucial step in providing confidence to consumers that contact centre engagement is a safe, secure and trustworthy payment- processing option.  We are always looking for solutions that will bring value to our merchants, and this partnership addresses the real issues our customers face in this space."

As the credit card industry continues to strive for the reduction of card data compromise, the contact centre environment is a recent segment of payment security to be evaluated against prevailing security standards.  Cardholder data security remains the number one priority throughout the payments landscape and new PCI requirements for the protection of this data within the contact centre are expected to have a significant impact on the industry.

"Moneris' expertise and reputation in the North American payments space makes it an ideal company to partner with," said Stu Carty, head of sales for Semafone in North America.  "Through our combined offering, merchants in both Canada and the USA will be able to take advantage of a pre-integrated payment solution to help them address changing security requirements - without major impact to their business systems and processes - while significantly reducing their overall annual PCI DSS compliance engagement and expense."

Moneris is a member of ACT Canada; please visit http://www.moneris.com.


14. ENSTREAM LP TO ENABLE SECURE MOBILE PAYMENTS IN CANADA – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


15. AEROPLAN AND IMPERIAL OIL RENEW AGREEMENT
Source: AIMIA (10/17)

Aeroplan announced the renewal of a multi-year agreement with Imperial Oil that will enable Aeroplan Members to continue earning Aeroplan Miles on the purchase of gas, car washes and convenience store items at more than 1,800 participating Esso-branded stations across Canada.

In addition, members can also redeem their miles on aeroplan.com for a $50 or $100 Esso Gift Card that can be used at any Esso retail location. Visit www.aeroplan.com/myrewards and click on 'Use your Miles' and 'Activities and Merchandise' for more details.

"We've enjoyed working with Imperial Oil for eight years now, providing our members with an opportunity to earn miles at the pump at Esso stations from coast to coast," said David Houston, Vice President, Partnerships, Aeroplan. "By extending our alliance, we have the opportunity to grow our relationship to new heights, drive further engagement with the Esso brand and the Aeroplan program through exciting promotional offers."

Aeroplan, Canada's premier coalition loyalty program, is owned by Aimia Inc.

AIMIA and Imperial Oil are member of ACT Canada; please visit http://www.aimia.com & http://www.imperialoil.com.


16. FIME ENHANCES GLOBALPLATFORM TEST PORTFOLIO TO INCLUDE MOBILE CONTACTLESS SERVICES
Source: FIME (10/25)

FIME has extended its GlobalPlatform test services to verify that a UICC product meets the functional requirements outlined in GlobalPlatform's Contactless Services Specification. UICC products that achieve this certification will guarantee that a mobile contactless application performs in a consistent and industry agreed manner, regardless of the mobile handset which hosts them.

FIME has been approved by GlobalPlatform to provide test tool and laboratory services which confirm that a UICC product meets the functional requirements outlined in GlobalPlatform Card Specification v2.2 Amendment C, also known as Contactless Services. GlobalPlatform is the organisation which standardises the management of applications on secure chip technology.

This most recent development to the GlobalPlatform Compliance Programme verifies the lifecycle management functionality of contactless applications. This includes how end-users select and activate secure contactless services. "This level of cross-market interoperability is vital if the industry is to deliver customer convenience and consistency, which is a key element in driving end-user adoption of mobile contactless services," explains Stephanie El Rhomri, New Services Marketing Manager at FIME.

Kevin Gillick, Executive Director at GlobalPlatform, comments: "We are delighted to qualify FIME's test services for this latest element of our UICC compliance programme. The ability to validate a product to this specification amendment brings confidence to the market by confirming that a mobile contactless application will perform as required once live in the field, regardless of the underlying platform."

"This latest extension of the GlobalPlatform Compliance Programme provides a consistent way to directly interact with an end-user," adds Stephanie. "Many of our customers will welcome the ability to validate applications to this standard moving forward. We envisage that this will be a popular requirement of service providers."

FIME was the first full service testing facility to receive the GlobalPlatform qualification for both its tools and laboratory in July 2012. The company provides manufacturers, mobile network operators and issuers with test tools and laboratory services in both Europe and Asia. These services confirm a product's compliance to the GlobalPlatform UICC Configuration – for the mobile services sector, as well as GlobalPlatform's Basic Financial Configuration – for the banking sector.

Stephanie concludes: "We are also working to develop the test tools to validate GlobalPlatform's remote application management over HTTP specification, also called Amendment B for UICC's, and to test embedded secure elements and smart microSD cards. It is our aim to announce these additions to our growing GlobalPlatform portfolio in the coming months."

FIME and GlobalPlatform are members of ACT Canada; please visit http://www.fime.com & http://www.globalplatform.org.


17. CPI CARD GROUP SELECTED BY CQR PAYMENT GROUP FOR CARD PERSONALIZATION AND ENCRYPTION
Source: CPI Card Group (10/04)

CPI Card Group (CPI) announced that the company has been selected by payment service provider CQR Payment Group to provide card production, personalization and encryption services for a variety of innovative CQR payment products.

Vincento Payment Solutions Ltd, part of CQR Payment Group, has worked with CPI Card Group to deliver moneto, the direct to consumer NFC prepaid mobile wallet app for the iPhone. The wallet uses MasterCard® PayPass™ technology, DeviceFidelity's iCaisse4X case and CPI Card Group's personalized microSD technology to enable tap & go™ iPhone payments at nearly 500 thousand merchant locations in 41 countries. Powered by CQR's issuing, processing and acquiring technology, moneto is a truly comprehensive solution that provides the convenience, control, and flexibility of prepaid payments in a secure and mobile environment. The product will be launched in the UK later this year with other European markets to follow.

CPI Card Group also produces CQR's award winning contactless Kalixa® card, a combined e-wallet and prepaid card solution, which is designed for customers who wish to shop in a secure online environment as well as being able to use the card in physical shops. The Kalixa card launched in 2009 and is currently available in the UK, Italy and Germany.

"Demand for EMV, contact and contactless payments has increased significantly over the past several years and we continue to invest and expand our capabilities to meet the needs of our clients globally," says Steve Montross, president and CEO of CPI Card Group. "The combination of CQR's innovative approach to payment processing and CPI Card Group's global experience in personalization and encryption for cards and mobile payment solutions will enable both businesses to continue to develop and grow solutions to meet market demands today and in the future."

"CPI Card Group is an award-winning pioneer of card and microSD technology for NFC-based payments in North America, helping to deliver solutions for a number of successful pilots and initiatives. It is one of the leading card personalization and encryption providers in the world," says Kamran Hedjri, chief operating officer of CQR Payment Group. "We look forward to working with CPI Card Group on our next wave of simple, secure and smart payment solutions."

CPI Card Group is a member of ACT Canada; please visit http://www.cpicardgroup.com.


18. GOVERNMENTS EXPAND MOBILE PAYMENTS TO EVERYTHING FROM PARKING TO PROPERTY TAXES  – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


19. GEMALTO ACQUIRES MOBILE PAYMENT PLATFORM FROM ERICSSON
Source: Gemalto (10/01)

Gemalto announces that it closed the acquisition of Ericsson Internet Payment Exchange AB with the exception of operations in USA, from Telefonaktiebolaget LM Ericsson  Created by Ericsson, IPX has developed one of the leading mobile payment and messaging platforms in the world. IPX connects more than 1,000 customers to over 120 Mobile Network Operators (MNOs).  IPX also operates payment platforms as a white label service for various operators. IPX, which is headquartered in Stockholm, employs approximately 100 people.  As part of the transaction, Gemalto is also acquiring Ericsson's Trusted Service Manager (TSM) activity. IPX will join Gemalto's Software & Services business line in the Mobile Communications segment. Terms of the transaction were not disclosed.

Commenting on the transaction, Richard Anell, Head of IPX, stated: "As part of Ericsson, IPX has built a robust platform and a worldwide business. Going forward, Gemalto's dedication to developing mobile money, mobile identity and mobile security, and expertise in advanced secure cards and NFC, will be key to expanding our offers and accelerating our growth. We are very pleased and excited to have a new owner with great interest in our business and such complementary solutions."

Olivier Piou, CEO of Gemalto, added: "Acquiring IPX is a natural step for us in supporting the ramp up of MNO and mobile service providers related payment and identity services.  IPX's positioning, as an international player built on Ericsson advanced technology, is really a perfect fit with Gemalto".

Gemalto is a member of ACT Canada; please visit http://www.gemalto.com.


20. ANOTHER FIRST FOR EVERLINK'S INSTANT CARD ISSUANCE SOLUTION
Source: Everlink (10/24)

Everlink Payment Services Inc. is pleased to announce that they have achieved a significant technological milestone by becoming the first in North America to provide a financial institution with the ability to instantly issue fully personalized Interac Flash debit cards in their branches. This achievement will be fully realized in November when Sunova Credit Union begins leveraging the recently enhanced Everlink Instant Card Issuance (ICI) solution, a web-based, turn-key solution for the on-demand issuance of fully personalized EMV chip debit cards.

"At Everlink we make it a priority to ensure that our clients are kept on the leading edge of payments technology," says Mark Ripplinger, President of Everlink. "The introduction of Interac Flash is sure to have a fundamental impact on the way Canadians pay for goods and services and thanks to our Instant Card Issuance solution, Sunova's credit union members will be able to enter their local branch, and walk out with a new Interac Flash ready EMV debit card in less than 2 minutes. This is something that no other financial institution today can claim."

Sunova's members have enjoyed being at the forefront of payments innovations in the past. When Sunova first began using the Everlink ICI solution in 2011, it made them the first in North America to issue EMV chip debit cards instantly.  Now their members will be among the first cardholders to capitalize on this new contactless enhancement of Interac debit that boasts a faster payment option for small everyday purchases at a growing number of retailers including McDonalds and Cineplex (who recently announced they will start accepting Interac Flash this fall).

"Continuing our trend of bringing innovative products and services to our members, Sunova is proud to bring even more convenient payments to life through Interac Flash," says Dallas Kostna, Vice President & CIO, Sunova Credit Union. "This solution was much easier for us to bring to market since we're already using Everlink's Instant Issuance for chip debit cards in all of our branches. We're thrilled to have this opportunity to work with Everlink and better serve our members."

Everlink's ICI solution offers financial institutions the ability to provide highly customized cards – with multiple card images for cardholders to choose from – and full personalization of the chip and printing of the cardholder data as defined by the financial institution. It also provides a number of additional security features including the ability to print the cardholder's picture onto the back of the card and to select their PIN immediately after their card is produced. It serves the needs of financial institutions interested in offering additional personalized in-branch services to their members / customers

Everlink Payment Services Inc. and Interac Association are members of ACT Canada; please visit http://www.everlink.ca & http://www.interac.ca.


21. STARBUCKS' SQUARE ROLLOUT GETS A LAUNCH DATE; NO LOYALTY CARD INTEGRATION (YET) – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


22. INGENICO LEADS THE WAY TO MASTERCARD PAYPASS MOBILE CONTACTLESS ACCEPTANCE
Source: Ingenico (10/03)

Ingenico announces it has received the world's first certification for the MasterCard® PayPass™ 3.0 terminal specification on June 29th 2012 for its countertop iCT250 terminal. Today, Ingenico offers each market segment a comprehensive range of PayPass 3.0 leading-edge approved terminals.

MasterCard PayPass 3.0 is the latest terminal specification from MasterCard which supports contactless card acceptance as well as other PayPass enabled form factors such as mobile phones, stickers, and wristwatches. Ingenico has certified the full specification which enables the terminal to accept payments where the cardholder can authenticate the transaction by entering their PIN on the mobile phone handset, and then tapping their handset on the terminal. In addition, the Ingenico terminal supports PayPass 3.0 data storage which can be leveraged for value added services such as in transit, event ticketing, university campus access, and for reward and loyalty programs.

Since the world's first MasterCard PayPass terminal (Ingenico EFT20 terminal) was approved in 2004, Ingenico has been first to offer terminals certified with the latest MasterCard PayPass requirements. Today, Ingenico's iCT220, iCT250 countertop models along with the Ingenico wireless terminal line iWL220, iWL250, iWL280, EFT930, iPA280, and Ingenico retail terminals iPP320, iPP350, iPP480, ML30, peripherals iST150, TeliumPass, P30 and unattended devices VendingPass, iUC180 are certified and ready for MasterCard PayPass 3.0 global deployment.

MasterCard is delighted that Ingenico has the first PayPass 3.0 terminals approved and available for acquirers and retailers to deploy around the world. PayPass momentum continues to grow and there are now nearly 500,000 acceptance locations in 41 countries globally. The new PayPass terminal is backward compatible and supports PIN based payments with PayPass enabled mobile phones. We are hoping that the arrival of PayPass 3.0 will further encourage merchants around the world to accept card and mobile PayPass MasterCard payments", says Max Chion, Group Executive Product Platforms, MasterCard Worldwide.

Ingenico's unique sales network present in 125 countries supports MasterCard acquirers in their migration toward the acceptance of MasterCard PayPass offering Ingenico Telium leading edge platform designed for advanced payments.

Michel Leger, Executive Vice President Technology, Ingenico, stated:

The new PayPass 3.0 terminals approved by MasterCard constitute another testimonial of the strength of our innovative R&D. Ingenico stands at the forefront of the mobile phone payment acceptance which represents a fantastic growth potential for the company".

Ingenico and MasterCard are members of ACT Canada; please visit http://www.ingenico.com & http://www.mastercard.ca.


23. R3D CONSULTING ANNOUNCES ACQUISITION OF TECHSOLCOM
Source: R3D Consulting (10/15)

R3D Consulting is proud to announce that it is continuing its growth through the acquisition of TechSolCom IT Group, a company that specializes in mobile solutions and Information Technology. Based in Montreal with 225 employees, TechSolCom is an industry leader in web and mobile application development, e-commerce, architecture, and web integration.

This strategic acquisition strengthens R3D's leadership position in the consulting industry and deepens its service offering with the addition of web and mobile solutions. It also allows R3D to continue its rapid growth in the private sector. More than ever, R3D can offer fully integrated consulting services in the form of strategic and operational counseling for executives, project management, and implementation of leading edge technological solutions.

"I am especially proud to be associated with TechSolCom's team, and I am convinced that this new partnership is destined for a very promising future," said Bernard Roy, President and COO at R3D. "Our clients will benefit from an even broader range of solutions specific to their respective needs. We can thus help them to realize the full potential of their ambitions."

The acquisition of a company like this one perfectly supports R3D's growth strategy. It will also allow TechSolCom's employees to take active roles in the development and success of one of Quebec's most dynamic consulting firms.

"Over the years, thanks to the quality of our team and the loyalty of our clients, TechSolCom has carved out a solid position in the Quebec market. For us, R3D's offer came at an opportune time and we are very pleased to be joining such a well-respected organization in the consulting field," said Jean Perron and Paul Gamache, now Senior Vice-Presidents at R3D.

R3D is a member of ACT Canada; please visit http://www.r3d.com.


 24. GOOGLE SET TO LAUNCH GOOGLE WALLET 2.0 – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


25. FREESCALE AND INSIDE SECURE DEMONSTRATE SECURE POSTPAID SMART METER DESIGN
Source: INSIDE Secure (10/09)

Freescale Semiconductor and INSIDE Secure demonstrated a new secure postpaid electricity meter with near field communication (NFC) connectivity at the Metering Europe trade show in Amsterdam. The demonstrator shows how easily an electricity consumer can use an NFC-enabled smartphone or other NFC device to read the meter and securely transmit usage information to the utility company for payment.

"Our ongoing partnership with INSIDE Secure has resulted in our second smart meter design, demonstrating a cost-effective solution for the postpaid market that lets consumers use NFC smartphones or other devices to securely read their own meters and transmit encrypted data to utility companies to pay their bills," said Bruno Baylac, director and general manager of Freescale's Metering, Medical & Connectivity business unit. "Production versions of this demonstrator will be able to employ more highly integrated components to achieve one of the lowest-cost solutions in the industry."

Co-developed by Freescale and INSIDE Secure, the postpaid meter demonstrator helps prevent fraud by providing end‐to‐end security between the meter and the utility company or energy distributor while providing cost-efficient remote reading capabilities.

The board being demonstrated this week uses the VaultIC 460 security module and the MicroRead® 3.4 NFC controller and Open NFC protocol stack from INSIDE Secure to provide sophisticated smart card security mechanisms such as those proven in the banking industry. The FIPS140-2 Level 3 certified VaultIC 460 security module enables comprehensive security functions such as mutual authentication, certificate generation and verification, data encryption/decryption and management of secure cryptographic key storage. By using an NFC transceiver in the system, meter manufacturers can build an impregnable, hermetically sealed solution that is virtually unhackable.

The system is controlled by Freescale's Kinetis MK30X256 32-bit MCU (built on an ARM® Cortex™-M4 core), which operates at up to 100 MHz with 1.25 DMIPS/MHz. The built-in LCD segment controller displays the standard metering values at the push of a button. The system's firmware is based on the Freescale MQX™ real-time operating system.

The demonstrator supports post-pay and prepaid solutions utilizing the same bill of materials by simply changing the firmware and smartphone application, providing the flexibility to create products to address multiple markets quickly and efficiently.

"Providing adequate security in electricity meters to prevent fraud while enabling customers to read their own meters presents several challenges," said Christian Fleutelot, general manager and executive vice president for digital security at INSIDE Secure. "Working with Freescale, we have been able to combine our leading security and connectivity solutions with their microcontroller to create a postpaid meter that helps prevent fraud while providing a cost-efficient way for utilities to capture valuable usage information and receive payment."

INSIDE Secure is a member of ACT Canada; please visit http://www.insidesecure.com.


26. GFI SOLUTIONS BECOMES ACCEO SOLUTIONS
Source: ACCEO Solutions (09/12)

GFI Business Solutions Inc., a leading Canadian provider of IT consulting services and business and financial solutions for SMBs, has changed its name to ACCEO Solutions Inc. This name change follows last March's buyout of the French company GFI Informatique by a body of local shareholders; the two companies had been affiliated since 2004. Now wholly Canadian and determined to actively pursue its development strategy in Canada and across North America, GFI Solutions is proud to move forward with its new name and an image that better represents its ambitions.

Inspired by the notions of acceleration, ascent, and accessibility, the name "ACCEO" expresses the company's recent and future evolution, as well as its desire to offer the kind of expertise and technological solutions that will contribute to the full exploitation of e-business opportunities. In fact, the accelerated growth of recent years, which made the company's major transformation and consolidation of services possible, will continue with more acquisitions targeting new markets and the pursuit of new solutions in the e-business domain, notably the increasingly powerful mobile sector.

An e-business ecosystem

Today, ACCEO Solutions numbers almost 1000 employees working in eight locations across Canada and France, and it generates annual revenues in excess of $100 million. The company works with more than 55 000 clients and owns some 80 000 point-of-sale software licences in Canada; this is in addition to the 10 000 other licences it owns in the United States, which should help leverage its penetration of that target market. ACCEO Solutions also has an international reputation, supported by its enterprise printing solutions, as well as solutions for tour operators. Its unique offer covers all aspects of the e-business ecosystem, enabling more efficient interactions, data transfers and transactions. Whether it be for municipalities, the construction industry, notaries, merchants, or SMBs, ACCEO Solutions facilitates the jump into e-business by providing management tools that benefit organizations and their partners.

"This brand change represents a major turning point for our company, and it was essential following the end of our partnership with GFI Informatique," stated Gilles Létourneau, President and Chief Executive Officer, ACCEO Solutions. "We have never been in such a prime position to so quickly make our projects a reality. In fact, our financial resources, combined with our talented personnel and unprecedented partnerships, will help us to ably obtain the goals that we have defined," added Mr. Létourneau.

ACCEO Solutions receives solid support from its financial partners (Fonds de solidarité FTQ, Investissement Québec, Capital Régional et Coopératif Desjardins) and today has the capacity to fully realize its development plan. The company will now pursue this goal with a fresh image that clearly reflects where it came from and what it has become.

ACCEO Solutions is a member of ACT Canada; please visit http://www.acceo.com.


27. PAY IN A FLASH AT HARVEY'S AND SWISS CHALET
Source: Interac (10/11)

Interac Association announced that CARA Operations Limited ("CARA") is working with its payment processing partners to accept Interac Flash contactless debit transactions at Harvey's and Swiss Chalet restaurants across Canada. Canadians will soon be able to purchase their favorite menu items quickly, conveniently and securely by making a contactless debit transaction at the point-of-sale or drive-thru.

"Allowing customers to pay for menu items with increased speed and convenience is exceptionally important in a restaurant environment," said Mark O'Connell, President and CEO, Interac Association and Acxsys Corporation. "We're delighted CARA has committed to accept Interac Flash at its Harvey's and Swiss Chalet locations across Canada."

"At Harvey's and Swiss Chalet, we are focused on creating perfect experiences for guests of our restaurants, which includes efficient service. Interac Flash is consistent with that goal. We believe it to be a convenient and relatively inexpensive payment solution which will be well received by our franchisees," said Dave Minnett, President, Harvey's and Swiss Chalet, CARA Operations Limited. "We're excited to partner with Interac Association to provide this new contactless debit technology to Harvey's and Swiss Chalet customers across Canada."

Interac is a member of ACT Canada; please visit http://www.interac.ca.


28. NFC BEATS QR CODES IN KRAFT MARKETING PILOT – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


29. GIESECKE & DEVRIENT TURNS MOBILE PHONES INTO MOBILE WALLETS
Source: Giesecke & Devrient (10/15)

Giesecke & Devrient (G&D) is introducing SmartTrust Portigo, a comprehensive mobile wallet solution for NFC services and beyond which brings all the functions of an electronic wallet onto a common platform. Portigo is a framework that allows the deployment of various services. These services put not only various payment media, such as debit and credit cards, but also ID cards, loyalty cards, public transport tickets, and access keys for buildings and vehicles in the electronic wallet. Customers can use the applications for these services securely and conveniently from their smartphones. This creates brand new business opportunities for mobile network operators and suppliers of the abovementioned services, for instance banks.

The SmartTrust Portigo solution from Giesecke & Devrient enables payment and other electronic wallet functions to be carried out easily, securely, and flexibly by mobile phone. Users merely have to download a piece of software called Wallet Client onto their smartphones. The Wallet Client establishes a connection to a secure element – the SIM card for example – and to the Wallet Manager, which is provided in the mobile network by the Wallet Issuer. The Wallet Manager allows the Wallet Issuer to conveniently deploy services provided by various NFC service providers and supply them to their customers, who can simply download the corresponding widgets onto their smartphones.

SmartTrust Portigo from Giesecke & Devrient will replace traditional wallets, which nowadays are crammed with different cards: this will see mobile phones taking over the functions of – to cite a few examples – payment cards, travel passes, loyalty cards, coupons, and ID cards that can be used as contactless keys to buildings or vehicles. As well as being very easy to use, the system meets the most stringent security standards.

"Users will find that SmartTrust Portigo, the electronic wallet solution we are launching, is an easy-to-use app," says Dr. Klaus Vedder, Group Senior Vice President at Giesecke & Devrient. "At the same time, it opens up a wide range of new opportunities for mobile network operators, banks, and other service providers to develop new mobile services as part of their individual brand strategies."

SmartTrust Portigo comprises three basic elements:

- Wallet Client runs on the user's mobile phone and interacts with a secure hardware element such as the SIM card. Wallet Client will be compatible with all common smartphone operating systems (Windows Phone, iOS from Apple, Android, and Blackberry).

- Service providers develop widgets and supply them to the Wallet Issuer for deployment using the network-based Wallet Manager. Downloaded widgets can be flexibly updated, added, and blocked via the mobile network.

- The Software Development Kit (SDK) for widgets gives service providers the means of developing new wallet functions and delivering them to users.

The Portigo solution is part of G&D's comprehensive range of NFC products and complements its TSM (Trusted Service Manager) portfolio, which includes all functionalities for secure Over-the-Air (OTA) management of NFC services.

Giesecke & Devrient is a member of ACT Canada; please visit http://www.gi-de.com.


30. PAYPAL HERE GETS ITS FIRST U.S. RETAIL DEAL; NOW SOLD AT AT&T STORES – Members Only Access

Available in the ACT Canada Members Only section of our web site. Click on the link below to access this section

http://www.actcda.com/members-only/members-only-news/2012-newsletter-archives/october-2012-newsletter.html

If you are a member of ACT Canada but do not have your login details please contact me - andrea@actcda.com.


For more than 23 years, ACT Canada has been the internationally recognized authority in the market. As the eyes, ears and voice for stakeholders focused on secure payment, mobile, NFC, loyalty, secure identity, and leveraging EMV, we promote knowledge transfer, thought leadership and networking. We help members protect their interests, advance their causes, build their business and grow the market. We take a neutral and non-partisan approach to all issues, facilitating collaboration among issuers, brands, acquirers, merchants, regulators, solution providers, governments and other stakeholders. Over 50% of our members have been with us for more than 5 years, enjoying ongoing value from their affiliation with ACT Canada.  Please visit http://www.actcda.com or contact our office at 1 905 426-6360 x122.

For more information, please contact Andrea McMullen at 1 905 426-6360 ext 124 or email andrea@actcda.com.

Please forward any comments, suggestions, questions or articles to andrea@actcda.com. Please note that articles contained in this newsletter have been edited for length, and are for information purposes only.