Stakeholders Driving Payment Evolution and Digital Identity

August 2013 ACTion Newsletter

IN THIS ISSUE:

  1. EDITORIAL - THE FABLE OF FOUR RASCALS
  2. FERTILE GROUND FOR MOBILE PAYMENTS IN CANADA
  3. SECUREKEY TECHNOLOGIES WINS CONTRACT WITH U.S. POSTAL SERVICE TO IMPLEMENT FEDERAL CLOUD CREDENTIAL EXCHANGE
  4. FEDERAL RESERVE FIGHTS DURBIN RULING
  5. NFC PAYMENTS EXPAND
  6. PAYPAL, TOUCHBISTRO BRING SMARTPHONE PAYMENTS TO TORONTO RESTAURANTS
  7. G&D TO DEVELOP BACKEND SYSTEM FOR SECOND GENERATION OF GERMAN HEALTH CARDS
  8. ISIS MOBILE WALLET TO ROLL OUT NATIONWIDE THIS YEAR
  9. ICC SOLUTIONS HOST SIMULATOR FOR ADVT NOW MEETS VISA REQUIREMENTS
  10. GEMALTO AND KORE ENABLE GLOBAL CONNECTIVITY AND M2M APPLICATIONS WITH CLOUD-BASED SERVICE PLATFORM
  11. EWA-CANADA ACCREDITED BY VISA READY PARTNER PROGRAM TO PERFORM (MPOS) SOLUTIONS TESTING FOR CERTIFICATION
  12. VERIFONE HOSTS MOBILE PAYMENTS FOR FRENCH RAIL OPERATOR
  13. VISA AND MASTERCARD SUPPORT COMMON SOLUTIONS TO ENABLE U.S. CHIP DEBIT ROUTING
  14. PULSE TO DEPLOY PAYDIANT'S MOBILE PAYMENT SOLUTION
  15. GOOGLE WALLET TO STOP NFC LOYALTY POINTS AND GIFT CARDS
  16. THE SIX THINGS THAT WILL CHANGE THE FUTURE OF PAYMENTS
  17. FOREVER 21 SETS THE TREND WITH INTERAC FLASH
  18. REPUBLIC OF KOSOVO INTRODUCES CONTACTLESS ID CARD – G&D SUPPLIES END-TO-END SOLUTION
  19. AMERICAN EXPRESS SERVE AND ISIS LINK PLATFORMS
  20. MAKING MOBILE WALLETS ABOUT MORE THAN PAYMENTS
  21. VERIFONE LAUNCHES WAY2RIDE MOBILE TAXI APP
  22. MONERIS PARTNERS WITH LUMINUS FINANCIAL
  23. GREATER GIVING AND CHIRPIFY SIGN AGREEMENT TO ENABLE IN-STREAM SOCIAL FUNDRAISING ON TWITTER, FACEBOOK AND INSTAGRAM
  24. MERCURY COLLABORATING WITH PAYPAL TO BRING THE NEXT GENERATION OF PAYMENTS TO MAIN STREET
  25. FISERV CERTIFIES GRG INTERNATIONAL ATMS FOR TRANSACTION PROCESSING IN CANADA
  26. FACEBOOK READIES ROLLOUT OF MOBILE PAYMENT SYSTEM FOR ECOMMERCE
  27. MOBILE PAYMENTS: THE SLOW ROAD TO MASS ADOPTION

ACT Canada Partner:

ACCEO logo

ACCEO
The e-business operations expert, ACCEO Solutions is a leader in banking, accounting, and business software, SaaS solutions, and cloud computing. We also offer a wide range of specialized consulting services covering strategic advising, IT management and infrastructure, payment solutions, custom development, and full integration of our own and of our partners' ERP solutions.



ACT CANADA WOULD LIKE TO THANK OUR NEW & RENEWING MEMBERS:

PRINCIPAL

Coast Capital Savings Credit Union ~ new member 2013
Ingenico ~ member since 1990
TD Merchant Services ~ member since 1996

GENERAL

Delego Software Inc. ~ new member 2013
GFH Group ~ member since 2007

ASSOCIATE

Cassels Brock & Blackwell LLP ~ member since 2011
Finnova ~ new member 2013
Loyalty Central Inc. ~ new member 2013


JOB OPPORTUNITIES

LOOKING FOR GOOD PEOPLE?

There is a lot of movement in the market, so if you are looking for new employees, we are always aware of some great people. Please contact ACT Canada for more details – postings@actcda.com


CALENDAR OF EVENTS

International Cryptographic Module Conference
September 24-26
Gaithersburg MD, USA
www.icmc-2013.org

Money2020
October 6-10, 2013
Las Vegas, NV, USA
www.money2020.com

Cardware Connections & ACT Canada AGM
October 23, 2013
Toronto, ON
Details to be released on www.actcda.com in early September

GlobalPlatform Presents the Trusted Execution Environment (TEE): Next Generation Mobile Security for Today and Tomorrow
October 31, 2013
Santa Clara, California
http://www.globalplatform.org/TEEevent/ 

Emerging Mobile Payment Systems
November 4-5, 2013
Toronto, ON, Canada
http://www.osgoodepd.ca/cle/2013-2014Fiscal/2013_emerging_mobile_payments/index.html

Cartes
November 19-21, 2013
Paris, France
www.cartes.com

Smart Card Alliance Members Conference
December 8-10, 2013
Coral Gables, FL, USA
www.smartcardalliance.org


 1. EDITORIAL COMMENT - The Fable of Four Rascals
Source: Catherine Johnston, President & CEO, ACT Canada (08/27)

As the English invasion was hitting the shores of North America, an American rock band called the Rascals, was holding their own on the charts, with hit after hit. This month they played 10 performances in Toronto, but these were not exactly concerts. These were an innovative new theatre experience. We have seen the music of other groups featured in plays such as Mama Mia and Jersey Boys, but this is the first time that the original members of a group have played on stage in support of the story line.

So what does this have to do with secure payment or identity, you may well ask? The Rascals were known, in part, for great voices and I had to wonder if they would still sound the same. Some voices improve with age, but most don't. When they hit the stage, it was obvious that one of the two lead singers still had the power and range but the other didn't. Now, I had paid far more for the tickets than I would have paid to see them in concert and I could have been very disappointed, but I wasn't. The show did not deliver the same sounds I could hear on the original records, but it did deliver something else that I valued. I saw and heard a carefully planned performance that worked with three backup singers to support that one voice. I saw great courage as that singer stepped up to the mike to perform his greatest hits. It might not have been the show I expected, but it delivered an distinct value.

So that brings me to payment and identity. The industry is in a period of innovation and it should be expected that not all projects will go as planned, but that doesn't mean that they can't succeed. When we can't deliver what we first envisioned, we need to find that other thing that our customers will appreciate. When we do launch, if something goes wrong, we need to take all the necessary steps to analyze and fix the problem in a timely manner.

Innovation is both exhilarating and risky. Customers will forgive "glitches" but only if they believe that companies are sincere in their attempts to correct the problems and in a timely manner. Anything less can hurt a company's reputation, which in the end, can be the highest cost.

So we need to foster innovation, deliver a value that is appreciated by customers and, if things go wrong, courageously move to fix them. As the Rascals would say, "Groovin".


2. FERTILE GROUND FOR MOBILE PAYMENTS IN CANADA
Source: eMarketer (08/22)

Canada is positioned to be a world leader in mobile payments. In 2012, the "MasterCard Mobile Payments Readiness Index" ranked Canada as the second most mobile-payment-ready nation in the world, trailing only Singapore.

Yankee Group projects the number of remote payment users in Canada will double by 2017. A number of factors make Canada fertile ground for the growth of mobile payments, including: penetration of contactless point-of-sale (POS) terminals among merchants, the necessary infrastructure for proximity-based payments and fewer players in the banking and mobile operator sectors, enabling strategic partnerships for mobile payments.

But as in many other markets, consumer adoption of mobile payments is still fragmentary in Canada. By one measure, well less than 10% of adult smartphone owners in the country have made a proximity-based payment using their mobile phones. (eMarketer defines mobile payments as transactions for goods or services initiated with a mobile phone at the POS through a variety of mechanisms, including near field communication [NFC], QR codes, SMS and mobile browsers and apps.)

Still, Canada is one of the most advanced markets globally for contactless cards and POS terminals. "The Canadian market has a significant head start on the deployment of contactless readers," said Robb Duffield, CEO of Sequent Software, a secure wallet vendor. "In tandem with consumer adoption of contactless cards and smartphones, the Canadian market is ready to launch these services very, very quickly."

The availability of "value adds" integrated with payment tools is clearly a method to increase consumer interest. An October 2012 survey from Accenture highlighted consumer demand for associated features with payments. More than half of Canada's smartphone users said they "extremely desired" the following features on their phones: better financial management tools (57%), the ability to track receipts (54%), using the phone to show proof of insurance (53%) and using it to show a driver's license (53%).

The Accenture research also showed that users in Canada were generally aware of available mobile payment options. A third of respondents were very much aware of the options available, while 32% indicated they were moderately aware.

The full report, "Canada Mobile Payments: Cultivating Fertile Ground," also answers these key questions:

What are consumer attitudes toward mobile payments in Canada?
What makes Canada a fertile ground for mobile payments?
Who are the most influential players in the mobile payments ecosystem?
What initiatives are making an impact today and will shape the future of mobile payments?


3. SECUREKEY TECHNOLOGIES WINS CONTRACT WITH U.S. POSTAL SERVICE TO IMPLEMENT FEDERAL CLOUD CREDENTIAL EXCHANGE
Source: SecureKey (08/21)

SecureKey announced it has been awarded a contract by the United States Postal Service (USPS) to provide the cloud-based authentication infrastructure for the new Federal Cloud Credential Exchange (FCCX). The U.S. government's FCCX service is designed to enable individuals to securely access online services —such as health benefits, student loan information, and retirement benefit information—at multiple federal agencies without the need to use a different password or other digital identification for each service.

The FCCX is an integral component of implementing President Obama's National Strategy for Trusted Identities in Cyberspace (NSTIC) and the federal government's policies and procedures under its Identity, Credential and Access Management (ICAM) program. The first of its kind in the U.S., the new service is expected to spur broader federal agency acceptance of approved third-party credentials of varying strengths and types, from simple user names and passwords to Personal Identity Verification (PIV) cards. When fully deployed, the FCCX network will allow individuals to use existing, approved, third-party digital credentials to log into federal agencies' online services with security, privacy and convenience. For more information on NSTIC and ICAM see nist.gov/ns tic/ or idmanagement.gov/approved-identity-providers.

SecureKey was chosen for its innovative federated authentication platform, SecureKey briidge.net Exchange. This cloud-based authentication and credential brokerage service is at the heart of the FCCX, enabling the credential exchange to easily and cost-effectively broker user credential management capabilities instead of having to create and manage an authentication infrastructure robust enough to handle tens of millions of individuals. The flexible SecureKey briidge.net Exchange service is extensible to a broad range of federal agencies, enabling them to provide a wider selection of more compelling online services while enhancing security and privacy.

"This system marks a significant milestone in the evolution of cloud computing, leading the way in demonstrating how identities will be utilized and managed in the online world for years to come, and we are thrilled to have been selected by the USPS for this critical national initiative," said Andre Boysen, chief marketing officer for SecureKey. "Last year, SecureKey successfully launched its innovative SecureKey Concierge credential broker service as part of the Government of Canada's Cyber Authentication Renewal initiative. With today's announcement, we are the category leader in this market, and will continue to build momentum as we attract other organizations from around the globe."

Privacy Built In
SecureKey understands that privacy is critical to the success of the FCCX service, and it will follow the NSTIC Guiding Principles to ensure proper protection of users' privacy and civil liberties. The FCCX will be designed to transmit credential information securely without knowing users' actual identities. It will also limit the ability of third-party credential providers and the federal agencies relying on their credentials to track individuals' transactions among agencies.

briidge.net Exchange
The SecureKey briidge.net Exchange Platform is used to build trusted identity networks by connecting identity providers—such as banks, governments, healthcare organizations, and others—with consumers' favorite online services though a cloud-based broker service. The platform allows identity providers and online services to integrate once, reducing the integration and business complexity otherwise incurred in establishing many-to-many relationships. Users are able to use their familiar credentials, such as their banking credential, to access online services offered by other service providers. The SecureKey briidge.net Exchange Platform significantly reduces credential management costs for online service providers, while removing user sign-up barriers, preserving user privacy, and providing convenience.

SecureKey Technologies is a member of ACT Canada; please visit www.securekey.com.


4. FEDERAL RESERVE FIGHTS DURBIN RULING
Source: The Street (08/22)

Even the retailers are siding with the Federal Reserve in its request for a stay of U.S. district court Judge Richard J. Leon's orders regarding the Durbin Amendment, while the regulator prepares an appeal.

After a group of retailers sued the Federal Reserve on the grounds that its implementation of the Durbin Amendment was insufficient, Judge Leon in Washington ruled on July 31 that the Federal Reserve had "clearly disregarded Congress's statutory intent by inappropriately inflating all debit card transaction fees by billions of dollars and failing to provide merchants with multiple unaffiliated networks for each debit transaction." The judge effectively sent the regulator back to the drawing board.

But the Fed in a court hearing Wednesday said it would file an appeal against the ruling, and requested a stay of the judge's ruling, saying it lacked the authority to impose an interim set of rules on Durbin. Even the merchants who sued the Fed agreed that a stay beyond Aug. 28 would be best for them, because without a stay, the Fed's rules would be temporarily thrown out, meaning the banks could go back to charging whatever they wanted to process debit card purchase transactions for the merchants.

How ironic.
The Durbin Amendment -- named after Senator Richard Durbin (D., Ill.) -- is part of the Dodd-Frank Wall Street Reform and Consumer Protection Act, which President Obama signed into law in July 2010. The Durbin Amendment placed limits on the interchange fees paid by merchants to large banks to process debit card purchase transactions, while also giving retailers more choice in which network to use to route debit card payments.

The idea of Durbin was to lower debit-purchase-transaction processing costs, so that savings to merchants could be passed to consumers through lower prices.

The Federal Reserve in December 2010 estimated the average debit card interchange fee paid during 2009 was 44 cents, and initially proposed a cap on interchange fees at 12 cents. After the usual comment period, the Fed in June 2011 issued its final ruling, for an interchange fee cap of 21 cents, plus an additional "5 basis points multiplied by the value of the transaction."


5. NFC PAYMENTS EXPAND
Source: ICMA Industry News (08/22)

Mobile money outfit Monitise has teamed up with Canadian cooperative financial institution Desjardins to develop and deploy NFC mobile payment capabilities to its members and clients.

Through the agreement, Monitise will develop the NFC-enabled mobile payment application for Desjardins in collaboration with EnStream, an m-commerce joint venture between Canada's major mobile network operators. EnStream was created by Canada's mobile network operators to facilitate the development of the country's mobile payment market through a cooperative effort.

Currently, there are more than 20,000 merchant locations in Canada that can support contactless payment transactions. The mobile payment solution, which will be launched in 2014, and is in line with the Canadian mobile payment guidelines announced in May 2012 by Desjardins and the major Canadian banks, according to Monitise. Desjardins, with $200 billion in total assets, operates more than 350 credit unions across Quebec, Ontario, New Brunswick and Manitoba.

Desjardins and EnStream are members of ACT Canada; please visit www.desjardins.com & www.enstream.com.


6. PAYPAL, TOUCHBISTRO BRING SMARTPHONE PAYMENTS TO TORONTO RESTAURANTS
Source: CBC (08/28)

PayPal Canada is launching a Toronto pilot project of its new software that allows restaurant patrons to pay for meals using their smartphones.

The online-payment pioneer is looking to expand its business by introducing new electronic-payment options to brick-and-mortar stores, said Darrell MacMullin, managing director of PayPal Canada.

It is partnering with TouchBistro, which operates iPad-based point of sale terminals at Canadian restaurants, food trucks and cafes, to launch the restaurant payment service in Canada.

Jimmy's Coffee, a coffee shop in the King West neighbourhood that previously accepted only cash and debit card payments, is one of the first restaurants to accept PayPal mobile payments via a TouchBistro device.

Select restaurants throughout the city will help pilot the technology. PayPal has already launched a similar system in the U.K.

Restaurants pay a percentage of the bill — between two and three per cent — to PayPal for every transaction.

PayPal Canada is promoting the smartphone payment option to restaurants as a way to add a mobile payment option without investing in new hardware, MacMullin told CBC's Lang O'Leary Exchange.

"Merchants are reluctant to jump in with new hardware. Our process has not been about selling hardware, but piggybacking on what is out there," he said.

"As simple as updating an app on your phone, they can upgrade and start taking PayPal payments," he said.
In addition to TouchBistro, PayPal is looking a striking deals with other makers of point of sale systems for restaurants.

He also sees the technology as a way for restaurant staff to interact more effectively with customers, who can "check-in" to the restaurant before they arrive and be greeted at the door by name or arrange to have their order ready.

"The future is about data and connectivity and how do you provide value to merchants to interact with customers," MacMullin said, adding he is hoping that aspect will help restaurateurs overlook PayPal's service fees.

The user photo that pops up when a customer pays or orders also helps the restaurant verify who they are dealing with, an additional security feature.

There is a heated race involving banks, telecom and tech giants such as Google and Apple to get consumers to adopt technology to pay via mobile phone. The so-called wallet-free experience allows customers to pay using an app on the phone they already have in their hand, rather than digging around for a wallet.

Ottawa-based Shopify is launching a similar app for other kinds of retailers and Square and Groupon are also trying to cultivate this market.

PayPal has about five million Canadian customers and 132 million active accounts worldwide.


7. G&D TO DEVELOP BACKEND SYSTEM FOR SECOND GENERATION OF GERMAN HEALTH CARDS
Source: ICMA Industry News (08/14)

Germany: AOK Systems and Bitmarck Software have tasked Giesecke & Devrient (G&D) with developing its Card Application Management System (CAMS) for a second generation of German health cards. Following Gematik's recent decision to entrust G&D with developing the operating system for the successor to the current electronic health card, this means that G&D now assumes responsibility as an end-to-end provider both for the electronic health card and the new backend system. The next generation of health cards is expected to reach the market from the end of 2014.

The new CAMS backend system will be capable of managing the new second-generation electronic health cards as well as current cards. Like the new cards, it is expected to be launched at the end of 2014. AOK Systems and Bitmarck Software have also tasked G&D with maintenance and future modifications of CAMS until 2021.

"Our CAMS backend system provides vital support to today's electronic healthcare sector," says Hans Wolfgang Kunz, head of the government solutions business unit at Giesecke & Devrient. "The decision to entrust G&D with further development of CAMS is a resounding indication of the confidence the two biggest systems companies have in our expertise in this area."

Giesecke & Devrient is a member of ACT Canada; please visit www.gi-de.com.


8. ISIS MOBILE WALLET TO ROLL OUT NATIONWIDE THIS YEAR
Source: Computerworld (07/31)

Isis will roll out its mobile wallet application nationwide later this year following successful pilots that launched last fall in Austin, Texas, and Salt Lake City, Utah.

Isis, which competes with Google Wallet and other mobile wallet technologies, relies on Near Field Communication technology that's now offered in 35 smartphone models sold by AT&T, T-Mobile US and Verizon Wireless, the company said in a statement.

Isis is a joint venture of the three carriers.

The Samsung Galaxy S III and S4 and the HTC One X support Isis currently, among others.

The iPhone, Windows Phone and BlackBerry 10 devices are expected to start supporting Isis mobile wallet later this year, Isis said.

Isis said that since its pilots began last October, the number of retailers and other locations that set up NFC readers for contactless payment has quadrupled to more than 4,000 locations.

Active Isis users tap their mobile wallets more than 10 times a month. The number of users was not revealed, however.

Isis provided testimonials from Coca-Cola and Jamba Juice about the success of the pilot programs. Coca-Cola North America Group said more than one-third of active Isis mobile wallet users in Austin loaded a My Coke Rewards card onto their wallet.

Jamba Juice said Isis drove incremental foot traffic to its stores.

A major factor limiting the acceptance of NFC-abled mobile wallets has been a shortage of NFC-reader payment terminals in stores. Isis now says that 25 of the top 100 national retailers have deployed or are deploying contactless terminals. Aite Group estimated 1.3 million locations nationwide will have such terminals by the end of the year.


9. ICC SOLUTIONS HOST SIMULATOR FOR ADVT NOW MEETS VISA REQUIREMENTS
Source: ICC Solutions (08/21)

ICC Solutions is delighted to announce the immediate availability of a host simulator for ADVT module which operates on ICC Solutions host simulator platform, ICCSolHost. The solution has been confirmed to meet Visa requirements.

The host simulator for ADVT module may be used when performing the on-line ADVT test cases and supports ISO 8583.

A complete end to end ADVT test configuration is now possible using the host simulator for ADVT module with the ICC Simulator for ADVT test suite for ICCSimTMat, also confirmed by Visa.

The host simulator for ADVT further extends the already extensive range of confirmed test suites for ICCSimTMat which include ICC Simulator for ADVT, Contactless ICC Simulator for qVSDC Device Module and Visa MSD & qVSDC (Device).

Dave Maisey, CEO at ICC Solutions, commented: "ICC Solutions' is delighted to have the host simulator for ADVT module confirmed to meet Visa requirements. This additional test tool confirmed by Visa will also help to facilitate ICC Solutions' on-going certification activity supporting the EMV rollout in the US market."

ICC Solutions and Visa are members of ACT Canada; please visit www.iccsolutions.com & www.visa.ca.


10. GEMALTO AND KORE ENABLE GLOBAL CONNECTIVITY AND M2M APPLICATIONS WITH CLOUD-BASED SERVICE PLATFORM
Source: Gemalto (08/01)

Gemalto and KORE Telematics joined forces to offer global M2M application enablement services with the Cinterion solution. The cloud-based Software as a Service (SaaS) platform transforms real-time data from equipment and device sensors into actionable intelligence that improves operational efficiency and optimizes costs for better business outcomes.

KORE works with global tier-one mobile operators to optimize "the network last mile" for affordable M2M solutions and provide specialized services that accelerate adoption of M2M technology. With Gemalto's device-agnostic cloud platform, KORE customers now have a flexible and scalable solution to mobilize enterprise operations and manage a growing range of M2M applications including tracking and tracing, alarm and security systems, and asset management.

For example, to manage cold chain logistics for climate sensitive products including pharmaceuticals and food, the Gemalto solution receives disparate data from sensors embedded throughout the supply chain in shipping containers, truck trailers and warehouses. A powerful, cloud-based Java application environment translates data bits into standardized content that describes heat, humidity, shock, vibration or tilt. It is combined with contextual information such as miles to destination and then integrated seamlessly into the back-end systems. Logistics managers can check the status and location of cargo anytime via laptop, computer or smartphone with real time alerts sent via email or text messages when critical thresholds are reached. This allows supervisors and dispatchers to respond immediately and make adjustments that preserve cargo and improve profits.

"With the enhanced cloud platform and Gemalto's unrivaled expertise in delivering secure global managed services, our customers have a best-in-class solution to manage M2M applications for any industry," said Alex Brisbourne, President and COO of KORE. "The easy-to-use platform ensures complete flexibility for our customers now and in the future also allowing smaller adopters to benefit from M2M technology."

"We are committed to advancing the possibilities of the ever-evolving 'Internet of Things,'" said Benoit Jouffrey, Vice President of M2M at Gemalto. "The combination of our rapid application deployment capabilities with KORE's PRISMPro connectivity management system offers enterprise and industrial clients an easier way to do business and transform data. The integration of KORE with our cloud-platform accelerates the growing range of advanced M2M services for wireless providers alike."

Gemalto is a member of ACT Canada; please visit www.gemalto.com.


11. EWA-CANADA ACCREDITED BY VISA READY PARTNER PROGRAM TO PERFORM (MPOS) SOLUTIONS TESTING FOR CERTIFICATION
Source: EWA Canada (07/2013)

EWA-Canada is pleased to announce that Visa has accredited our labs to perform mobile Point of Sale (mPOS) solutions testing for certification under the Visa Ready Partner Program. EWA-Canada can now help developers with hardware, software and / or complete solutions for mobile payment processing through the process to obtain the Visa Ready Program for mPOS approval.

The Visa Ready Partner Program for mPOS is intended to help device manufacturers, software developers, merchants, and acquirers build and implement solutions that meet Visa's requirements for a reliable, convenient, and secure mobile point of sale experience. EWA-Canada now offers the full range of certification testing for the Payment space including PCI PTS POI and HSM, Interac, APCA and Visa mPOS. Our clients can leverage our lengthy experience in payment device and systems certifications to guide them through the process for their products quickly and easily. Where necessary, we can also provide complementary services for certification under the Common Criteria for IT Security product evaluation, FIPS 140-2 validation for Cryptographic modules and Security Content Automation Protocol (SCAP) validation of configuration and vulnerability management products.

EWA Canada Ltd. and Visa are members of ACT Canada; please visit www.ewa-canada.com & www.visa.ca.


12. VERIFONE HOSTS MOBILE PAYMENTS FOR FRENCH RAIL OPERATOR
Source: VeriFone (08/07)

VeriFone Systems, Inc. announced that its PAYware Wynid managed payments solution is powering passenger ticket purchases aboard France's national railroad operated by SNCF Group. Deployment began in April with the first 1,000 handheld devices that are planned to number 12,000 over three months and handle an estimated 1,650,000 million payment transactions annually across the SNCF-managed rail systems including the high-speed TGV trains.

PAYware Wynid is a managed services platform that delivers all-in-one payment acceptance on mobile handheld devices used by conductors to accept domestic and international EMV card payments and process other functions such as ticket sales and exchange, invoices and information services for passengers.

"VeriFone's unique managed payment solution makes it possible for SNCF to further improve efficiency and productivity on our trains by adding on-board payment to our mobile solution," said Carole Morere, department director for Trains Information Systems with SNCF. "Mobile payment further enhances passenger convenience and is a natural complement to existing capabilities of access to real-time information such as train schedules and seating availability."

PAYware Wynid is a modular, flexible solution designed to meet the highest standards in security while offering the most convenience during the payment transaction. VeriFone's gateway service consolidates and routes all types of electronic payment transactions and accommodates all forms of card payment, including contactless, mobile and online.

"SNCF is at the forefront of transformation of the passenger experience and has undertaken the largest project in Europe to provide an all-in-one mobile payment and information service that accommodates payment systems from multiple vendors," said Olivier Guiot, country manager, VeriFone France. "We look forward to completing the full-scale implementation as SNCF brings these new services to its passengers."

VeriFone is a member of ACT Canada; please visit www.verifone.com.


13. VISA AND MASTERCARD SUPPORT COMMON SOLUTIONS TO ENABLE U.S. CHIP DEBIT ROUTING
Source: Visa (07/30)

MasterCard and Visa Inc. announced an agreement to license their respective common U.S. debit solutions to each other to meet the industry need for a streamlined approach to route U.S. chip debit transactions over multiple, unaffiliated networks.

Visa and MasterCard have made certain proprietary EMV chip technologies available to each other and other networks, enabling a debit chip transaction originating from a single chip application to be routed by the merchant to Visa, MasterCard or any other U.S. PIN debit network that elects to participate in these same solutions.

"This represents our continued commitment to advance the adoption of the most advanced payment solutions and security standards in order to deliver maximum value to merchants, consumers and issuers," said Chris McWilton, president, North America, MasterCard. "By providing every U.S. debit network with an efficient, market-ready answer, we are delivering a proven solution that not only preserves merchant routing choice, but ensures seamless interoperability with all other EMV programs across the globe."

In opening their investments and technologies to the industry, the two brands will further accelerate the U.S. market to a more secure chip-enabled marketplace.

"This approach offers issuers, acquirers and merchants a streamlined solution for debit chip card routing, helps ensure a cost-effective migration, and enables even broader adoption of secure, convenient chip debit programs in the United States," said Elizabeth Buse, Global Executive, Solutions, Visa Inc. "Importantly, this solution allows merchants and acquirers to deploy payment terminals using existing chip technologies that are already widely integrated into existing chip card acceptance solutions."

Issuers will be able to load their global brand's application onto their cards – either Visa or MasterCard – and flexibly enable transactions to route over any participating PIN debit network within the US. This approach is consistent with the EMV Migration Forum's recommendations resulting from the aligned merchant and issuing communities' needs for a single common debit application identifier (AID) and single application on each card. The solutions offered by Visa and MasterCard will significantly reduce the complexities of the U.S. EMV implementation.

MasterCard and Visa are members of ACT Canada; please visit www.mastercard.ca & www.visa.ca.


14. PULSE TO DEPLOY PAYDIANT'S MOBILE PAYMENT SOLUTION
Source: Discover (08/01)

PULSE and Paydiant, a provider of a cloud-based mobile wallet and offer redemption platform, are working together to provide an easy-to-use mobile commerce solution for PULSE participants. The Paydiant solution will enable PULSE financial institution and merchant partners to quickly deploy contactless payment and cash access functionality to better serve their mobile-minded customers.

Paydiant's mobile wallet platform is software-based and works with both new and existing smartphones – including iPhone and Android devices already in the hands of millions of consumers. It also works with existing point-of-sale (POS) terminals used by participating merchants today without requiring new hardware.

The Paydiant solution delivers two key capabilities that are expected to help accelerate the use and adoption of mobile wallets, improve payment efficiencies and enhance the transaction experience for consumers in any retail POS or ATM environment where Paydiant enabled wallets are accepted:

And, as now offered to PULSE participants, a white label mobile wallet application that is branded and configured by the wallet issuer, rather than a third party. Financial institutions and merchants will be able to determine the variety of payment instruments supported in their wallet, enable customers to redeem offers at a retail POS and use their mobile wallet to make payments at a retailer, or withdraw cash from a participating ATM.

"Paydiant's platform enables us to offer both our financial institution participants and merchant partners their own branded mobile wallet," said Judith McGuire, PULSE executive vice president of Product Management. "Paydiant's unique approach is an important part of PULSE's overall mobile services strategy."

The Paydiant mobile wallet application is enabled through a highly scalable, secure cloud-based system that does not store any sensitive account information on the mobile device or pass account data through the retail environment. Every transaction uses two-factor authentication and tokenization, making it a very secure mobile payment method.

PULSE is a Discover Financial Services company. Discover is a member of ACT Canada; please visit www.discover.com.


15. GOOGLE WALLET TO STOP NFC LOYALTY POINTS AND GIFT CARDS
Source: Relaxnews (08/09)

Users of the credit card and cash replacement system are advised to spend any remaining gift card balances before August 21. On that date, Google will be disabling the NFC functionality for any gift or loyalty cards that users store in their Google Wallet. However, for those that have physical gift cards, there's no need to panic as the change will not affect them.

Google Wallet's ultimate aim is to consign debit cards, credit cards, cash and even physical coupons, loyalty cards and gift vouchers to the history books in favor of a unified virtual system that lives inside users' NFC-enabled smartphones.

The idea is that instead of fishing around in a pocket for coins, cards and tokens, simply tap a phone on the contactless payment sensor and everything is done automatically. Rewards points are redeemed or added, payments are taken from a designated account and everybody's happy.

However, since the service was launched in 2011, it has failed to capture the public's imagination, despite the fact that Google has continued to add new features and uses to it.

One of the problems that not just Google, but all other companies in the virtual wallet market face is that very few shops and stores are prepared to invest in the point of sales devices that enable consumers to pay for goods via a phone. Likewise, consumers are not prepared to sign up for the services until more shops are set up to accept payments from a phone. And of course a smartphone needs to support NFC (Near Field Communication) in order to use the app, a feature that not all companies build into their handsets.

Google hasn't clarified why it is disabling the NFC gift and loyalty card feature but has revealed that it is working on a solution and will release more details "soon".


16. THE SIX THINGS THAT WILL CHANGE THE FUTURE OF PAYMENTS
Source: PYMNTS.com (08/19), By Karen Webster

Well, it's that time of year - summer is (sadly) coming to a close, the kids are headed back to school and 2014 strategic planning sessions are kicking off. If you're someone who is leading, contributing to or relying on the output of these sessions, then pull up your beach chair, apply some sunscreen (this is a bit long) and read on.

The interactions among PYMNTS Summer School Faculty and students last week cemented my view that this isn't payments as usual anymore and even payments the way everyone thought it would be even two or three years ago. There are six forces that will fundamentally reshape the way this sector operates over the next five to 10 years. You can bet all of the soft shell crabs in Maryland and salt water taffy at the Jersey Shore that these six forces will impact each and every player in this space in some way. And, there are only two outcomes: you can lead the creative destruction that these forces imply, or sit back and be the one who is creatively destroyed.

The culprit is the mash-up of connected devices, data and the cloud, which are dramatically accelerating the pace of change in an industry not exactly known for moving at warp speed. My colleagues and I have been talking about these things since 2007, but it is now possible to see evidence of their impact in full force. Here's a peek at how this mash-up is feeding those six forces, and should be accounted for in your 2014 plan.

Interchange Fees Are Hosed
All I can say is that Judge Leon must have had a really bad experience with banks and bankers somewhere in his past. Not only is his ruling severe, but his rhetoric laced with the kind of sarcasm and cynicism reserved only for people that, well, you don't really respect all that much. We'll know soon whether the Fed will appeal. Those a lot smarter than me say that is a near certainty, but whether the Fed will be successful on appeal is anything but certain. The wildcard is the additional routing requirements that Leon's ruling imposes, which could ultimately become a negotiating point in an outcome that could drive interchange fees much lower (maybe even lower than the 4 – 12 cent range) while keeping the routing rules where they are today.

What's for certain is that political and CFPB pressures on the card interchange model puts credit interchange at risk as well in the not too distant future. That will put at risk the entire payments business model and calls into question the value-add of the innovators who have developed products and value propositions around low cost acceptance models to interest merchants.

The implications of interchange fee declines are different depending on who you are. Networks and acquirers probably won't all that much care much since they can extract their fees anyway and maybe even raise prices. FIs will care a lot since they will take a huge revenue hit. ACH might as well pack it in (along with the innovators who thought they would ride those rails to their IPO), and PIN debit could win at the expense of ACH. Three party systems that can drive volumes of consumers to merchants could keep high merchant discounts from extinction, and merchants will, of course, win big time since one way or the other they will force the industry to develop new business models to prove card acceptance drives incremental revenue.

In many respects, as crazy as this will sound, this whole battle over interchange has had one positive outcome and one hugely potential positive outcome yet to be realized. The one positive outcome is that the discussion has forced the payments industry to acknowledge that merchants are, in fact, a key customer worth listening to and one that has power to influence the direction of the industry. The one yet to be realized is the development of new business models that prove the value of card brands in enabling commerce at merchants.

The smart money is on credit and debit interchange as we know it today sharply declining over the next 5 to 7 years and that new business models need to be devised and in place well before that time. Those who follow the smart money are building their 2014 plans that way.

The Cloud Rules
If your three- to five-year strategy is tied exclusively to hardware, better think again.

The future of payments isn't about devices: it's about the software that enables commerce (more on this later) across a variety of environments. That's why NFC is DOA and will soon be RIP and EMV won't get off the ground in the US in spite of the liability shift implications. Those solutions tie merchants to devices that don't give them the degrees of freedom they want to serve their customers.

As far as NFC goes, there's little evidence anywhere that NFC in payments (outside of transit and a handful of countries such as Poland which are special cases) is igniting and in the U.S., the efforts that have relied on NFC – Google Wallet and Isis, namely, have floundered, or in the case of Google Wallet have died. NFC ties the merchant to a TSM and mobile operator and network and pricing scheme that they can't control and an even lousier business case for ripping out terminals and replacing them with new ones. There are simply too many moving parts that have to come together to ignite in a relevant time frame and, repeat after me since you've heard me say this now so many times, the longer it takes for this to happen, the less likely it will.

EMV, on the other hand, is a solution to a problem we don't have in the U.S. – significant fraud at the physical point of sale. It's also tied to the way we have done business at the point of sale – plastic cards – and not the way we will do it going forward – digital. Sure, plastic cards won't go the way of the dodo bird anytime soon, but since fraud in the U.S. is miniscule, the arguments that the U.S. is the weak link without EMV don't hold water. What is the weak link is eCommerce, which is where all of the fraud has gone wherever EMV has been implemented – just ask Canada. I also understand the interoperability argument – those who travel oversees can't use their cards – but that certainly isn't the majority of people and solutions to address that can be handled in far less expensive ways. Somehow, I don't think the tourist destinations are going to turn Americans away because we don't have EMV—they'll figure it out.

The mobile commerce revolution that we are poised to experience is about consumers and merchants using connected devices to communicate with each other over the air. There are and will continue to be any number of solutions to authenticate cardholders and secure data that have nothing to do with a physical card or a chip or EMV. Ask merchants why they should invest in EMV terminals when the future liability will be tied to digital payments and they'll tell you they don't know, that they've done the math and don't see an ROI and really don't want to.

The cloud, on the other hand, enables merchants to more easily adapt software solutions to their needs. It doesn't take a rocket scientist to see more and more evidence of these developments each and every day and a ton of VC funding being directed to those players. Some of these cloud-based players create software platforms that make it possible for third-party developers to drive innovation even further to the edge, and both expand and accelerate its pace.

So, what are the implications for your 2014 planning activities? Well, a lot depends on where you sit. But, regardless, deciding which players make the most sense for you to enable, acquire, access or partner with will be impossible without a framework for realistically assessing and interpreting their capabilities, potential for ignition, ability to add value to your customers and enable profits for you. Without a framework for shortlisting key players, the more time you'll spend with one entrepreneur after another whose goal is to seduce you into trial with their tale of goodness. Unless you plan to spend the better part of 2014 in meeting after meeting with innovators who need you more than you need them, you better have a framework for separating the wheat from the chaff.

It's Not About Payments
Remember back in 2010 when Jack Dorsey said that payments should be invisible and everyone laughed? Well, he was right. Payments isn't what's driving merchant and consumer interest in using connected devices to interact with each other – it's the shopping and commerce experience around payments. That's gonna suck big time if you're a payments player focused on improving something that has little friction today from a consumer and merchant perspective at the physical point of sale – payment.

I could write pages and pages on this but here's the top line. Connected devices give players a chance to enable opportunities that solve a real commerce problem first, then bolting payment to that commerce solution. Payments comes at the end and should be invisible. It also becomes a one-time consumer decision. I'm sure that each of you has an iTunes account – do you remember what card you attached to it? Or, do you care each and every time you buy something on iTunes? I bet not. Consumers aren't any different. In a digital world, they register a card to an application that enables them to buy online at eBay or Amazon or iTunes, book a room at Airbnb or secure a black car via Uber or run an errand via TaskRabbit or soon, order online via Yelp. At that point, card issuers become a series of 12 "X's plus the last four digits and the expiration date. All branding is lost and so is the nature of consumer engagement in a physical wallet world.

So, that's why everyone and his mother-in-law is developing a digital wallet. Only what most people have on the drawing boards are the digital equivalents of the leather wallet, which underutilize the power and potential of the "digital wallet." I don't think we've yet seen what the "wallet of the future" will look like and it will take us a while to get there. There will be many iterations along the path to wallet nirvana. What's certain is that the digital wallet won't be about enabling payments in the first instance but solving a bigger problem for merchants and consumers. For more on my views on digital wallets, generally, check out this chapter on digital wallets in my eBook.

Now, there is one exception and that is when using mobile devices (phones and tablets) as acceptance devices that facilitate payment. In that case, merchants are enabling payments where they never could before, or are enabling payments in environments that they weren't able to before or using mobile devices as replacements for expensive devices that don't give them the flexibility they want to enable payments and other cloud-based commerce-related activities using a traditional POS environment. And, there are surely a lot of players who are all over mPOS in a variety of ways.

So, the bottom line here is that if your 2014 plans are focused on using mobile devices to make payments simple, then better think again. And, if it does have even a remote connection to a digital wallet, which I would almost guarantee it does, then you really need to think about where you fit. Not everyone who wants a branded wallet should have one, and for many, the biggest challenge is having the discipline to say no to a digital wallet and yes to a strategy that gets consumers to want to register your card to someone's commerce application.

Traditional Loyalty And Rewards Die
Wait a minute here while I climb onto my soapbox, again. If ever an area needed to be completely blown up, this is it. I could say that even creative destruction is too kind for this category. There's a desperate need for an outright restart – new players, new people, new models, new everything. Why? Well, for one, the fuel that feeds this points-based beast will diminish severely pretty soon; if interchange doesn't kill it off, the CFPB will, adopting the mantra that points-based programs disadvantage the disadvantaged. Second, merchants are sick of supporting programs that don't tie directly back to them. Earning points for purchases made at their stores that are redeemed elsewhere doesn't cut it anymore, and merchants have the power and the tools to turn their dissatisfaction into new ways of doing business with consumers – with or without you. And, third, consumers want immediacy and that doesn't mean card-linked offers and statement credits that are invisible until they check their statements.

Here's where the combination of connected devices, data and technology really earn their keep. It's now possible for merchants to serve consumers with offers based on what they like wherever they happen to be in real time. And for merchants to establish programs that reward consumers for shopping in their stores and reward them even more based on how often they shop at that merchant. Payments players even have the ability to unseat those "set it and forget it" digital wallet payments choices and steer payment linked to those offers and promotions. Connected devices are with consumers throughout the shopping experience which means that merchants and other third parties can be communicating with consumers in real time and with offers that are relevant. As for payment, it isn't what will be monetized anymore since payments will become nothing more than a commodity activity in this new payments world. But, payment will become something much more important - a proof point to the incrementality that merchants now demand and an important baseline for establishing new business models.

The implication for the 2014 planning exercise is pretty simple. Everything in the loyalty space is up for grabs, finally, and new models will emerge, driven by the merchant and the consumers they want to reach. So, run, don't walk, away from the gobbledy-gookey loyalty traditionalists who wax on about "consumer engagement." Please. The name of the game here is incremental sales and how what you are doing helps merchants get more people into their storefronts. And, that's something you can then take to the bank.

The Creative Destruction of Financial Services
So, here's a news flash. Retail banking is being disrupted by non-traditional players who don't have legacy systems, practices and mindsets. Thanks to the tailwinds provided by the financial crisis and the emergence of mobile devices that are now in the hands of nearly everyone worldwide, consumers and small businesses are not only open to new banking players and approaches but are embracing them. M-Pesa has shown the world that mobile devices can lower the cost of delivering basic banking services to the masses—or actually in the case of M-Pesa simply substitute for a banking system that had never existed. And, services like mobile remote deposit have shown banks that it is entirely possible to outsource what was once a staple of banking services, check deposit, to consumers' mobile devices and have consumers not only embrace the service but happily use it.

The bigger insight here is the rise of alternative players and the implications to the traditional banking space. It's the impact of Walmart and its interest in capturing the "unhappily banked" via its Bluebird product and GreenDot and its interest in extending mobile banking services to the underserved via GoBank. It's the impact of players such as Prosper and Lending Club and their ability to manage risk and extend credit to consumers online via their peer-to-peer lending platforms and players such as Rapid, OnDeck and Capital Access Networks and their ability to use digital platforms to manage risk and extend credit online to small businesses. It's about players such as Discover and its ability to leverage its Financial Services franchise and extend mortgages and student loans to consumers, and Capital One and ING who started life as online banks and are just fine thank-you-very-much in enabling a variety of virtual banking services to consumers who don't care that there aren't physical branches to visit.

The generation of consumer for whom bricks and mortar mattered are getting older and they don't need banking services as much as they once did. Those who do have more options than ever. The affluent, regardless of their age, have an array of players who are quite happy to bring the bank to wherever they happen to be. Banks have taken a huge reputational hit and now that consumers and small businesses have options, they are taking them, and many aren't looking back.

The implications for the 2014 planning session? Digital allows you to rethink just about everything that falls under the rubric of "traditional banking" including - gasp - outsourcing "traditional" banking services to players who can serve certain customer segments better and that you can monetize in a different way. If you don't want to be creatively destroyed by someone else, then plan to do it to yourself starting in 2014.

The Retail Revolution Is Underway
Raise your hands if you have ever heard this one before. Changing anything at the merchant's point of sale is hard.

And it is. But here's something that you may not have heard before. In spite of turning up their noses at NFC and EMV, more merchants are saying yes to changes at the point of sale. Why? Because the point of sale is no longer a device on a countertop but an opportunity to use technology and connected devices to interact with consumers wherever they happen to be, including outsourcing payment to the consumer's mobile device via self-checkout or paying online and picking up in store via the cloud.

Even more interesting is the degree to which mobile and connected devices are driving people into physical stores and not the other way around. Sixty years since the shopping mall was "invented" and the consumer appetite for buying was ignited, one thing hasn't changed much: consumers still like to touch and feel and see and try stuff before they buy it. Not everything, but the vast majority of the things that they spend the vast majority of their money on. Mobile devices help consumers check out reviews, product information and compare one product to another. But, when it comes to actually buying, they still like to do it in stores. And not just those crusty old Boomer Luddites, but teens, the most connected generation of all, 95 percent of whom say that they'd rather shop in stores than online.

The real insight here is also something that has been a very familiar refrain in my musings about this space: mobile blurs the on and offline worlds, making it possible for everything with a physical component to have an online component. But, I don't think that this means that mobile/digital will destroy bricks and mortar. It will change retail, though, in ways that we are just starting to see, at both the consumer level and at the store operations level. Having the ability to communicate with consumers in real time during their shopping journey is something that merchants have never been able to do, and with that comes both power and responsibility – the power to influence sales, and the responsibility to be relevant.

One other thought here on the retail reinvention that is worth sharing. Anyone know what's the biggest buzzword in retail? Omnichannel. It's also probably the least understood. Yet that's what the entire payments and commerce community is chasing.

It's a fact that consumers want and expect consistency across shopping channels – but they aren't the ones imposing the almost unattainable goal (at least in the near term) of having the same exact shopping and payments experience online, offline, on the mobile device, in front of the TV, etc. Most consumers who are regular customers of a merchant probably have created an account online with that merchant and have stored a card in that account which makes transacting online/on the mobile easier. They also aren't complaining about whipping out a card to pay at checkout in the physical store.

What consumers do expect is that merchants know who they are across all of those channels, and that their status as a valued customer follows them wherever they shop. Having a consistent payment experience tied first to the overall shopping experience, at least now, trumps having the same payments experience across all of those channels, at least for now.

In terms of the implications for 2014, I'll offer the words of a retail executive at one of the world's biggest retailers. Let's get multi-channel right first, then move to omnichannel.

So What Now?
Well, hopefully you are not (a) asleep or (b) sunburned if you have been reading this outside. My colleagues and I are classically trained skeptics. For instance, we were NFC naysayers before it was cool to be on that side of the debate. So, what I am about to say should give you pause.

Change in payments has been historically slow. For goodness sakes, it has taken 30 years for debit to be 50 percent of consumer spending volume. And, 40 years later, we're all still running around with mag stripe cards in the US. But cloud based solutions and mobile devices, coupled with the merchant's interest in pursuing new commerce solutions, will change all of that.

Your 2014 plans should reflect the likely reality that the pace of innovation in payments will accelerate sharply, resulting from the adoption of cloud-based solutions by merchants and consumers and what is expected to be the consolidation of software players and platforms to enable those solutions through those channels. Now, this isn't to say that we're all going to be running around with mobile devices and paying with them in physical stores next year. But, over the next five to seven, it's almost certain that we will see a sharp uptake in the degree to which connected devices are enabling the shift from plastic cards to digital payments.

Those who will be the most successful will be those who are enabling commerce that can be proven to drive incremental volume to merchants and relying on new business models to monetize those interactions. The implications are stark: those who wait will become invisible to their customers and in the space. Merchants will be the pace-car in payments. They have both the interest in and the power to drive innovation in payments. Oh, and they have the consumer relationships too.

The implications for your 2014 plan? Don't wait. If you want something to happen in 2017 or 2018, it better be in your 2014 plan. Unlike other industries, change in payments requires the coordination of many players and takes time, even under the best of circumstances. And, it is inevitable that payments will be massively reshaped, thanks to the efforts of a variety of players who will heed these six forces and take the lead – and whose 2012 and 2013 plans may have even given them a head start.

So, happy end of summer, and happy planning.


17. FOREVER 21 SETS THE TREND WITH INTERAC FLASH
Source: Interac (08/08)

Canada's fashionable will soon be able to pay faster and more conveniently than ever before using debit. Interac Association announced today that Forever 21 is accepting Interac Flash, Canada's first and only contactless debit technology, at its 25 stores across Canada. Forever 21 customers will be able to purchase their favorite clothing designs and fashion accessories by simply holding their Interac Debit card, enhanced with Interac Flash contactless debit technology, at the contactless point-of-sale reader.

"We're pleased to announce that Forever 21 will join the growing roster of merchants to accept Interac Flash," said Mark O'Connell, President and CEO, Interac Association and Acxsys Corporation. "By making contactless debit transactions using Interac Flash, Forever 21 customers are able to speed through the checkout process at the point-of-sale securely and conveniently."

We are pleased to accept Interac Flash at our 25 stores across Canada," said Linda Chang, Global Marketing Director for Forever 21. "This innovative payment technology enables us to provide both our customers and store personnel with enhanced speed, security and convenience at the point-of-sale."

Interac is a member of ACT Canada; please visit www.interac.ca.


18. REPUBLIC OF KOSOVO INTRODUCES CONTACTLESS ID CARD – G&D SUPPLIES END-TO-END SOLUTION
Source: Giesecke & Devrient (08/21)

The Republic of Kosovo has chosen Giesecke & Devrient (G&D) to manufacture and deliver its multifunctional, electronic, and entirely contactless smart ID cards. As prime contractor, the Munich-based technology company is assuming responsibility for all aspects of project management as well as for system development and manufacture of the cards. Sub-contractor for the Automated Fingerprint Inspection System (AFIS) and for the smartcard personalization machinery is Berlin-based Bundesdruckerei GmbH. G&D is also in charge of implementing and structuring all system components necessary to support every step in the ID documentation process, from applying for a card to delivering it. These new ID cards, which the Republic of Kosovo will begin issuing to its citizens by the end of this year, are among the most up-to-date smart ID cards in use anywhere in the world.

"By introducing these modern ID cards, the Kosovar government is achieving yet another milestone in modernizing its national, official ID documents. The Republic of Kosovo will be first country in Europe to comply with the EU requirement that all travel documents issued from December 2014 feature the new Supplemental Access Control (SAC) digital protocol. The SAC functionality will also come into play with the new ID cards," explains the Kosovar Minister of Internal Affairs Bajram Rexhepi proudly.

"In issuing contactless smart ID cards, the Republic of Kosovo is following the German model – giving its citizens a highly secure, multifunctional document featuring cutting-edge technology. In addition to offering the highest levels of security and convenience, the new card paves the way for Kosovars to access user-friendly e-government and e-business services," emphasizes Hans Wolfgang Kunz, Head of the Government Solutions business unit at G&D.

A host of applications are stored on the card's chip, including a travel application containing biometric data that conforms to both ICAO and EU standards, and the well-known electronic ID function that is also found on Germany's ID cards. When using the Internet to deal with public authorities, banks, or retailers online, card holders now have a secure way of providing proof of identity. What is more, this new form of ID supports the creation of legally binding electronic signatures.

The security of the contactless data transfer is to be assured according to the PACE (Password Authenticated Connection Establishment) security protocol developed by Germany's Federal Office for Information Security (BSI). This protocol was first applied to the new German ID card introduced in 2010 and will become mandatory for all newly issued EU passports from December 2014 at the latest. The PACE process helps to establish a highly secure connection between the contactless chip in the ID card and the reader attempting to access it. Data is encrypted before being exchanged, making it impossible for hackers to eavesdrop on the data communication or decrypt it later.

The multifunctional ID card can still be used as conventional ID and offers an array of new security features. Personal data and biometric features such as the ID card holder's photo and fingerprints are stored securely on the chip in digital form.

This major order to manufacture national security documents is the second the Kosovar government has placed with G&D in the space of a few weeks. In May, the Munich-based technology company won the contract to manufacture the country's new electronic passports.

Giesecke & Devrient is a member of ACT Canada; please visit www.gi-de.com.


19. AMERICAN EXPRESS SERVE AND ISIS LINK PLATFORMS
Source: Business Wire (08/08)

American Express and Isis announced that they will introduce American Express Serve to the Isis Mobile Wallet. The new co-branded account will be offered in every Isis Mobile Wallet as a part of a nationwide launch later this year, enabling millions of Americans to tap and pay using their American Express Serve account.

By adding American Express Serve to the Wallet, customers will be able to pay bills online and send money to friends and family. They will also be able to add cash to their American Express Serve account or fund it using an existing bank account, any credit or debit card or through direct deposit.

"Linking the platforms will allow millions of people to conveniently and inexpensively manage and move their money," said Dan Schulman, group president, Enterprise Growth, American Express. "From the palm of your hand, consumers including those without access to traditional bank accounts or credit can have access to everyday financial services. And our combined solution works in today's retail environment, and in the emerging 'tap to pay' point of sale ecosystem."

"Our relationship with American Express Serve underscores our mutual commitment to providing consumers with choice and value in mobile payments," said Michael Abbott, chief executive officer, Isis. "We learned through our pilot that customers love the convenience of tap and pay with the ability to manage their payments and loyalty programs from one app. By adding American Express Serve to the Isis Wallet, we can immediately provide millions of consumers the opportunity to participate in mobile commerce as we continue to enrich the consumer experience."

Customers will be able to use eligible American Express Serve accounts within the Isis Mobile Wallet to:
Load funds to their American Express Serve account from a variety of sources, including a bank account, debit, credit or charge card, or by receiving money from another American Express Serve account
Load cash to their American Express Serve account
Tap and pay with their phone at any NFC enabled retail location that accepts American Express
Use their American Express Serve Card at any merchant that accepts American Express Cards, both online and offline
Pay bills electronically
Make person to person (P2P) payments to other American Express Serve accountholders
Add funds using direct deposit

According to the FDIC, nearly 70 million Americans do not have bank accounts or access to credit. Many of these Americans are paid in cash and must rely on expensive services to pay their bills or send money to friends or family. By adding alternatives to traditional banking services at a low cost to the Isis and American Express Serve experience, American Express Serve is now able to provide a unique service proposition to millions of Americans.

America Express is a member of ACT Canada; please visit www.americanexpress.com.


20. MAKING MOBILE WALLETS ABOUT MORE THAN PAYMENTS
Source: PYMNTS.com (08/23), By Chanel Smith

If you open your wallet right now, chances are you'll find more than bankcards and cash notes.

If consumers are using traditional wallets to hoard receipts, loyalty cards and coupons, then shouldn't mobile wallets offer the same capabilities?

According to Vibes, a mobile marketing technology company, 33 percent of consumers believe mobile wallets can only be used to make payments, while 19 percent still have no clue what mWallets are. The research reveals that consumers want a seamless shopping experience and Vibes confirmed that there is high consumer demand for non-payment features to be integrated with mWallets. Retailers have the opportunity to improve customer attitudes and reach a broader mobile wallet audience if they take advantage of the emerging mobile technology.

Mark Tack, VP of marketing at Vibes, explained that the problem begins with consumers lacking knowledge about the non-payments side of mobile wallets.

"When it comes to the non-payment side of the mobile wallet, there is a substantial gap between what consumers are seeking and what retailers are delivering. We call this the mobile wallet disconnect," Tack told PYMNTS.com. "One-in-three shoppers are using the non-payment side of the mobile wallet, and 85 percent of consumers would receive some benefit from the non-payment side of the mobile wallet. Yet, only 19 percent of smartphone users have noticed any retailers offering mobile wallet-specific coupons and/or loyalty cards."

Vibe's research reports that the solution can be found in offering further education for consumers. People need to be informed about all the possibilities of the mobile wallet, and understand how the service can fully benefit them.

Only 19 percent of participants said they know of retailers that offer non-payment promotions on the mobile wallet, but claimed this is largely due to the launch of Apple's Passbook. Most consumers lack awareness of non-payment programs because they don't currently receive them, or they don't get exposed to such services. But because more than half of consumers lack awareness, this means merchants have a huge opportunity to take action.

Tack explained to PYMNTS.com, "The remedy for the mobile wallet disconnect is for retailers to get on board and start offering mobile wallet content. Consumers have spoken about how and why they would use mobile wallets, offering retailers the guidance and direction they need to get started to meet the needs of the mobile consumer."

The report stated that 59 percent of respondents said they would have an improved attitude about a retailer if it offered digitized mobile wallet content such as loyalty cards, coupons and promotions. Moreover, the consumer demand for non-payment services are high, since 85 percent said they would like to receive benefits from storing and organizing offers and loyalty programs on their mobile phones. Consumer demand has been made clear, but because the service is relatively unprecedented, this means retailers must step up to the plate and deliver the right offers to the right customers.

"The best way to motivate consumers to use the non-payment side of the mobile wallet is provide them with special and exclusive offers and promotions only offered through the mobile wallet," said Tack. "Consumers will see how easy it is to use their mobile wallets – in just a few clicks they can store mobile wallet content that provides them with special offers and saves them money. This pays off for the retailer by driving in-store traffic and average order value for the retailer."

Many consumers are increasingly relying on their smartphones to help them organize their lives, which could help mobile wallet technology ignite if it includes sufficient non-payment tools. Vibe's research indicates that a multi-solution mobile wallet can offer shoppers an enhanced shopping experience. New content can be added to the phone, and retailers will have the chance to interact with their target customer more.

"It's all about consumer convenience and ease of use. Consumers are constantly on the go and always have their phones with them," Tack said. "The non-payment side of the mobile wallet allows consumers to move away from physical coupons and loyalty cards by saving them to their mobile device instead."


21. VERIFONE LAUNCHES WAY2RIDE MOBILE TAXI APP
Source: Venture Deal (08/16)

VeriFone Systems announced the launch of a new mobile payment application for taxi passengers.

Way2ride promises to make the "taxi experience faster and easier" by allowing riders to pre-load payment information and pay any time during their taxi ride.

The application is initially available for New York City and will be expanded to VeriFone's worldwide network of more than 70,000 payment-enabled taxis.

VeriFone is a member of ACT Canada; please visit www.verifone.com.


22. MONERIS PARTNERS WITH LUMINUS FINANCIAL
Source: Moneris (08/23)

Moneris Solutions Corporation has announced a partnership with Luminus Financial, an Ontario-based credit union that serves individuals and organizations across the province.

As part of this partnership, Moneris will provide a comprehensive referral program that builds upon its merchant services expertise and Luminus' financial services know-how.

"We are pleased to be partnering with Luminus Financial to provide its members with the benefits of high-quality, innovative service solutions," said Jeff Guthrie, Chief Sales & Marketing Officer, Moneris Solutions. "Luminus' model of serving customers in their local communities with a strong value proposition is perfectly aligned with Moneris' commitment to excellence in offering our merchants a full range of competitive products and services."

"Luminus is proud of its partnership with Canada's leading payment processor," said George De La Rosa, CEO, Luminus Financial. "Working with Moneris demonstrates our credit union's dedication to clearly better banking, by providing competitive products and services that work for people's everyday lives."

Moneris is a member of ACT Canada; please visit www.moneris.com.


23. GREATER GIVING AND CHIRPIFY SIGN AGREEMENT TO ENABLE IN-STREAM SOCIAL FUNDRAISING ON TWITTER, FACEBOOK AND INSTAGRAM
Source: Global Payments (08/13)

Greater Giving, a division of Global Payments Inc. and a company that delivers powerful fundraising solutions and credit card payment processing to the nonprofit market nationwide, announced today that it has signed an agreement with Chirpify, the only company that enables nonprofits, businesses and consumers to fundraise, buy, sell and pay in-stream on the major social media outlets of Twitter, Facebook and Instagram.

Under the agreement, Greater Giving's nonprofit clients across the United States now have the ability to utilize Chirpify's simple and proven platform that makes it possible for consumers to donate to a nonprofit by replying with one comment to social media posts. Nonprofits can leverage Chirpify by creating quick fundraising campaigns via social networks, asking their supporters to reply "donate" for donations and "gimme" for giveaways. The links can be easily imbedded into email campaigns and websites, so nonprofits can get their message out in several ways.

"We are excited about our new relationship with Chirpify," said Sid Singh, SVP and GM, Worldwide Integrated Solutions for Global Payments. "It is a great example of how we continue to look for opportunities for our customers to take advantage of the growing market and the power behind social media."

Greater Giving and Chirpify recently kicked off a pilot program for local nonprofits to create innovative fundraising and engagement campaigns via their social media channels. Pilot participants include DoveLewis Emergency Animal Hospital, Metropolitan Performing Arts Academy, Stiletto Stampede and The Shade Project.

"For our first campaign we launched an in-stream giveaway through Facebook and Twitter, which helped us promote a large upcoming fundraising event while showcasing one of our terrific event sponsors and building a Chirpify support base to help us with future donation campaigns," said Kate Goudschaal, Director of Communications for DoveLewis, a nonprofit emergency animal hospital in Portland, Oregon.

"Greater Giving provides nonprofits with the technology to make all their fundraising efforts more successful and we look forward to extending that success to in-stream instant social donations," said Chirpify CEO Chris Teso.

Global Payments is a member of ACT Canada; please visit www.globalpaymentsinc.com.


24. MERCURY COLLABORATING WITH PAYPAL TO BRING THE NEXT GENERATION OF PAYMENTS TO MAIN STREET
Source: Mercury Payment Systems (08/20)

Mercury Payment Systems announced a collaboration with PayPal to enable Mercury's vast network of point-of-sale software developers and value-added resellers, and rapidly growing base of 80,000 merchants to offer PayPal in-store. This agreement brings PayPal together with a proven leader in delivering integrated payments solutions to countertops across America to give merchants a simple, and seamless way to use PayPal in-store.

Through this collaboration, Mercury's network of more than 500 point-of-sale developers will be provided a toolkit to enhance their POS system to accept PayPal's in-store payments. Resellers of those systems will also be trained and certified to bundle PayPal acceptance with other merchant services that they already offer. Merchants using PayPal-enhanced POS systems enable PayPal customers to pay with their desired funding source in their PayPal wallet using their PayPal payment card or their mobile phone via the PayPal app. A number of POS developers, resellers, and merchants are already participating in the program.

"There has never been a more exciting time in the payment technology space, and PayPal is at the forefront of the transformation to new and more powerful payment methods," said Matt Taylor, CEO of Mercury. "At Mercury, we are committed to helping local merchants take advantage of the best technologies that enable them to compete and thrive. By adding PayPal to our payment processing systems, and empowering our developer and reseller partners to offer PayPal to their merchant bases, we believe we have reached a tipping point for mobile and digital wallet payments."

"At PayPal, we believe that new payment methods that add convenience and ease to consumers' daily lives should be usable at merchants of all sizes, everywhere," said Don Kingsborough, Vice President, Retail, PayPal. "Our collaboration with Mercury is intended to help drive adoption of digital payments at the POS and will not only be broad, but will be a seamless step for these merchants to take. Collaborating with industry leaders is key and working with Mercury and their vast network of developers and resellers will play a key role in our offline payment strategy."

Mercury Payment Systems is a member of ACT Canada; please visit www.mercurypay.com.


25. FISERV CERTIFIES GRG INTERNATIONAL ATMS FOR TRANSACTION PROCESSING IN CANADA
Source: Fiserv (08/12)

Fiserv, Inc. announced that it has certified GRG International ATMs for the Canadian market. Canadian financial institutions, retailers and independent sales organizations now have the opportunity to use GRG's state-of-the-art, EMV-compliant ATMs to process transactions through POSHnet. POSHnet is a Canadian network gateway switching solution that was added to the Fiserv payments portfolio as part of the acquisition of Open Solutions, Inc. in January 2013.

GRG International offers GRG Banking ATMs, management software and related services in the United States, United Kingdom, Ireland, Australia, South Africa, India, Mexico and now Canada. To introduce its ATMs into the Canadian market, GRG needed to certify them with a Canadian processor for use on the Interac, Visa and MasterCard payment networks. GRG chose POSHnet for its more than two decades of experience developing, implementing and supporting industry-standard payment transaction processing solutions for financial institutions, retailers and third-party organizations in Canada and around the world.

"Canada is a strategic market for GRG and we wanted to work with the best," said Brian Kett, North American president, GRG International. "Fiserv, through POSHnet, is an acknowledged leader in the Canadian payments industry and we couldn't have asked for a better certification and processing partner. Fiserv has the experience, expertise and solutions required to certify our devices and help our customers get the most out of their ATMs."

GRG ATMs have features that are attractive to financial institutions and upscale retail locations, at a price point that's affordable for independent sales organizations. Sleek on the outside, the cash machines are known for their superior engineering and robust software capability, offering a full complement of ATM functions. GRG ATMs employ the NDC message protocol and use only IP network communications. The modern, high-speed communications capabilities maximize performance, enabling seamless delivery of features such as on-screen advertising and marketing promotions.

"GRG's cutting-edge ATMs are a welcome addition to POSHnet, which boasts Canada's largest and most diverse range of certified devices," said Rob Palin, general manager, Canada, Open Solutions Division, Fiserv. "For GRG ATMs, and the terminal management, authorization and switching solutions needed to link them to your customers' accounts, look no further than Fiserv."

Fiserv is a member of ACT Canada; please visit www.fiserv.com.


26. FACEBOOK READIES ROLLOUT OF MOBILE PAYMENT SYSTEM FOR ECOMMERCE
Source: CIO.com (08/15)

Over the next month, Facebook is expected to roll-out a mobile payment system that will allow users to make purchases with just their Facebook login on partnering e-commerce mobile apps.

According to a report from AllThingsD, the first partner using the new system will be dude-centric online clothier JackThreads. The payment system would utilize stored credit cards that Facebook already has in its system, which users have been using within the site for increased promotion, in-game purchases, and gifts.

If pushed beyond the limited test phase, the new payment system would place Facebook squarely in competition with established players like PayPal, any number of new startups in the space, and perhaps eventually even the credit card networks themselves.

Why now?
The new payment initiative follows an announcement in early June when Facebook announced that it would phase out its Credits system of payments for all games. The social network aims to convert to local currencies by September 12, instead of using what was basically a virtual incarnation of amusement park "fun bucks."

The move to real money, which was announced in 2012, was set in place to give more flexibility to developers from around the world dealing with international currencies. However, Facebook may have had grander plans to move into mobile payments across the board--and with good reason.

The mobile payments game is a skyrocketing business that is expected to hit $1 trillion (that's with a "tr") by 2015. Facebook would certainly like to get a piece of that action, but these types of mobile payments may also provide Zuckerberg & Co with something nearly as enticing--lots of data. The online payments would add another level of data that Facebook could use for its ballooning graph search function, which the company hopes will make its service as valuable (and ubiquitous) to consumers as a Google search. If you click through to the Facebook gifts page, you can already find a list of which of your friends is be-gifting who.

Facebook has yet to make an official announcement on the initiative.


27. MOBILE PAYMENTS: THE SLOW ROAD TO MASS ADOPTION
Source: Retail Info Systems (08/09)

By now, just about every retailer, large and small, main street or side street, is likely aware of the ever-growing multitude of mobile payment options currently in the marketplace. However, they may also know that there does not appear to be a clear winner in the race to compel consumers to abandon their traditional methods of payment, such as plastic or cash, and utilize their smartphones instead. Similarly, or because of slow consumer adoption, retailers are also challenged with respect to implementing mobile payment solutions at their point-of-sale (POS).

Why are Retailers and Consumers Resistant?
According to a recent study from IHL Group, approximately one-third of retailers do not plan to adopt mobile POS at all within the next three years, compared to 28% who said they plan to adopt some form by the end of 2013. The study found that the adoption rate is highly dependent on the type of retailer and their transaction volume. Interestingly, more than 85% of larger retailers suggest that for the next three years, mobile POS will serve as additional transaction points in their stores, rather than as replacements for traditional fixed POS stations.

In addition to apparent ambivalence from consumers and retailers alike, the biggest challenge facing mobile payment companies is that of scale. Today, there are nearly 137 million smartphone users in the United States, but the 2013 Consumers and Mobile Financial Services survey conducted by the Federal Reserve found that only about 15% of respondents made any type of mobile payment in 2012.

The same survey asked those who did not use mobile payments for their reasons and the responses varied between concern about security of such payments, perception of difficulty in using those payments, and perception about lack of benefits in making mobile payments. While some companies have been able to penetrate the market by partnering with popular brands, mainstream "mass adoption" remains elusive.

What Will It Take for Mobile Payments to Go Mainstream?
There are a number of schools of thought as to what will it really take for consumers to swap cash and credit cards for their smartphones and for retailers to meet the demand. Because many mobile solutions either aim to benefit the consumer or the retailer, rarely both, one of the best ways to combat this challenge is to provide incentives and additional value for both parties. The biggest successes can easily come through unique reward and loyalty programs that are only available and accessible through mobile devices. One such offering comes from the partnership between Heartland Payment Systems and LevelUp, which combines mobile payment acceptance with value propositions such as unique loyalty programs, marketing analytics and even a white label app. Today's consumer is increasingly on the lookout for the best deals, beneficial loyalty, and for true customer service that makes them feel valued.

By creating customized, mobile-only loyalty campaigns, retailers will not only entice their customers to shop more frequently, but will also gauge their interest in mobile payments. While retailers wait and see which solution(s) will win out, it benefits them and their customers to test out several options to find the right fit for their business and their customers. Any retailer making an investment in mobile payments needs to ensure they will have a viable and usable solution that allows them to expand their offerings, increase their bottom line, stand out from the competition, and most importantly, meets the demands of today's consumers.

What Is The Future of Mobile Payments?
Mobile payment adoption has proven to be more difficult than a simple "if you build it, they will come" concept. Yes, there have been some great successes such as Starbuck's closed-loop mobile app, however the mobile marketplace remains fragmented. It is clear the technology is here to stay, but clear direction and improvements must be made in order for this form of payment to become as ubiquitous as cash and credit cards. Retailers, developers and payments processors must work together to come up with the best value proposition for all parties involved, as consumers will not be sold on the concept until retailers are too.


Entering our 25th year, ACT Canada has been the internationally recognized authority in the market. As the eyes, ears and voice for stakeholders focused on secure payment, mobile, NFC, loyalty, secure identity, and leveraging EMV, we promote knowledge transfer, thought leadership and networking. We help members protect their interests, advance their causes, build their business and grow the market. We take a neutral and non-partisan approach to all issues, facilitating collaboration among issuers, brands, acquirers, merchants, regulators, solution providers, governments and other stakeholders. Over 50% of our members have been with us for more than 5 years, enjoying ongoing value from their affiliation with ACT Canada.  Please visit http://www.actcda.com or contact our office at 1 905 426-6360 x122.


Please forward any comments, suggestions, questions or articles to . Please note that articles contained in this newsletter have been edited for length, and are for information purposes only. If you would like to be removed from our newsletter distribution list please follow the unsubscribe instructions at the bottom of the email.


Andrea McMullen
Vice President, Operations
ACT Canada
tel: 905 426-6360 ext. 124
fax: 905 619-3275
email: andrea@actcda.com
web: www.actcda.com
mail: 85 Mullen Drive, Ajax, ON, L1T 2B3

http://ca.linkedin.com/in/andreamcmullen


Insights • Networking • Visibility

ACT Canada is the place to be to:

  • Filter the truth from market noise
  • Understand complex issues
  • Facilitate problem resolution

because stakeholder dialogue helps you make profitable decisions.

 

IN THIS ISSUE:
1. EDITORIAL - THE FABLE OF FOUR RASCALS

2. FERTILE GROUND FOR MOBILE PAYMENTS IN CANADA

3. SECUREKEY TECHNOLOGIES WINS CONTRACT WITH U.S. POSTAL SERVICE TO IMPLEMENT FEDERAL CLOUD CREDENTIAL EXCHANGE

4. FEDERAL RESERVE FIGHTS DURBIN RULING

5. NFC PAYMENTS EXPAND

6. PAYPAL, TOUCHBISTRO BRING SMARTPHONE PAYMENTS TO TORONTO RESTAURANTS

7. G&D TO DEVELOP BACKEND SYSTEM FOR SECOND GENERATION OF GERMAN HEALTH CARDS

8. ISIS MOBILE WALLET TO ROLL OUT NATIONWIDE THIS YEAR

9. ICC SOLUTIONS HOST SIMULATOR FOR ADVT NOW MEETS VISA REQUIREMENTS

10. GEMALTO AND KORE ENABLE GLOBAL CONNECTIVITY AND M2M APPLICATIONS WITH CLOUD-BASED SERVICE PLATFORM

11. EWA-CANADA ACCREDITED BY VISA READY PARTNER PROGRAM TO PERFORM (MPOS) SOLUTIONS TESTING FOR CERTIFICATION

12. VERIFONE HOSTS MOBILE PAYMENTS FOR FRENCH RAIL OPERATOR

13. VISA AND MASTERCARD SUPPORT COMMON SOLUTIONS TO ENABLE U.S. CHIP DEBIT ROUTING

14. PULSE TO DEPLOY PAYDIANT’S MOBILE PAYMENT SOLUTION

15. GOOGLE WALLET TO STOP NFC LOYALTY POINTS AND GIFT CARDS

16. THE SIX THINGS THAT WILL CHANGE THE FUTURE OF PAYMENTS

17. FOREVER 21 SETS THE TREND WITH INTERAC FLASH

18. REPUBLIC OF KOSOVO INTRODUCES CONTACTLESS ID CARD – G&D SUPPLIES END-TO-END SOLUTION

19. AMERICAN EXPRESS SERVE AND ISIS LINK PLATFORMS

20. MAKING MOBILE WALLETS ABOUT MORE THAN PAYMENTS

21. VERIFONE LAUNCHES WAY2RIDE MOBILE TAXI APP

22. MONERIS PARTNERS WITH LUMINUS FINANCIAL

23. GREATER GIVING AND CHIRPIFY SIGN AGREEMENT TO ENABLE IN-STREAM SOCIAL FUNDRAISING ON TWITTER, FACEBOOK AND INSTAGRAM

24. MERCURY COLLABORATING WITH PAYPAL TO BRING THE NEXT GENERATION OF PAYMENTS TO MAIN STREET

25. FISERV CERTIFIES GRG INTERNATIONAL ATMS FOR TRANSACTION PROCESSING IN CANADA

26. FACEBOOK READIES ROLLOUT OF MOBILE PAYMENT SYSTEM FOR ECOMMERCE

27. MOBILE PAYMENTS: THE SLOW ROAD TO MASS ADOPTION

For more information, please contact Andrea McMullen at 1 905 426-6360 ext 124 or email andrea@actcda.com.

Please forward any comments, suggestions, questions or articles to andrea@actcda.com. Please note that articles contained in this newsletter have been edited for length, and are for information purposes only.