Welcome to the February edition of ACTion News. Our newsletter is distributed each month in order to keep you up to date with events in the advanced card industry. This complimentary service is provided by ACT Canada; "building an informed marketplace". It is also available in the Industry Information section of our web site www.actcda.com. Please feel free to forward this to your colleagues.

IN THIS ISSUE:
1. Market Update & Editorial from ACT Canada
2. South African Smart ID Card System Ready To Go
3. Ontario Smart Card Project Insights Added to March Symposium
4. Coalition Of Airline Pilots Associations Urges Transportation Security Administration to Utilize Funds for Smart Cards
5. Canada Customs to use Iris Scans at Airports
6. Interac Direct Payment is #1 Again
7. CTST 2002 ~ Register Now For Conference Discounts
8. North American Smart Card Shipments Grew by 79%
9. G&D to Supply Smart ID to National Hazmat Rescue Training Graduates
10. HEC Montreal & RBC Financial Group Create Chair Focusing On - E-Commerce In Consumerism & New Information Technologies
11. SchlumbergerSema & Precise Biometrics Integrate Smart Card Authentication Technology
12. Visa U.S.A. Aims To Double Smart Card Issuers In 2002
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1. MARKET UPDATE AND EDITORIAL FROM ACT CANADA
Source: Catherine Johnston (02/25)

Over the past month we have seen a significant amount of activity related to security applications. Many new and established industry players are moving quickly to add security applications to their offerings. The federal government, currently developing a common card strategy, is leading the activity on the market side, with various provincial governments reviewing advanced cards as a tool for providing secure Identification for citizen’s, combating fraud and enhancing e-government offerings. In this newsletter,
you will find that governments and groups around the world share these objectives.

One warning: as we move forward, we must all focus on applications and their benefits and remember that technology is only a tool to support our objectives. If we talk about smart or optical card, or biometric projects, we will not win support from users. We must always focus on the application benefits, if we are to build an enthusiastic market place.

Interac is a sterling example of how to win over consumers (see article #6). Convenience, safety and reliability are the key benefits that have led Canadians to embrace debit cards, not the underlying card platform.
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2. SOUTH AFRICAN SMART ID CARD SYSTEM READY TO GO
Source: Marianne Merten with Stefaans Brummer, Mail & Guardian All Africa Global Media via COMTEX (02/14)

After numerous delays - including a probe into alleged tender improprieties, redrafted tender requirements and an escalation of costs from R800-million (rands) in 1996 to perhaps R3,5-billion - the first part of the Home Affairs National Identification System (Hanis) is set for an official hand-over.

Minister of Home Affairs Mangosuthu Buthelezi announced the impending hand- over of the system by MarPless Communications Technologies to his department. The intention is to transfer the paper and microfiche fingerprint records and identity details of some 40-million South Africans on to computer database.

Said a senior official: "For the first time we'll be able to know who is in South Africa ... We can clean duplications and organise [entries]." The searchable database, the official said, might be a world first.

A further element of the system, still to come, is the "smart" identity card to be issued to all South Africans and which will replace the current identity book. The idea is that the card, which contains a micro chip, will enable other government departments like social development to piggy-back to facilitate the payment of, for example, pensions. Private institutions like banks may also integrate with the system as the card will be able to act as an "electronic purse".

A Cabinet statement at the time said it would be phased in over five years and "also serve as a basis for integration of relevant government services as well as for possible utilisation in the existing banking infrastructure".

However, it is understood that despite the potential to integrate several government service functions, no department has yet officially agreed to come on board, although some have expressed interest.

It is unlikely Hanis, including the smart card system, will be fully operational before 2006. It was originally scheduled for implementation last September.

Executive Editor’s note: this initiative will also serve to protect South Africans from identity theft and could serve for a model for Canada and other countries.
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3.ONTARIO SMART CARD PROJECT INSIGHTS ADDED TO MARCH 18th SYMPOSIUM

Due to the sell-out status of this month’s Network & Education luncheon, ACT Canada has decided to add the Ontario Smart card Project insights session to the March Symposium agenda. Delegates attending either the morning Advanced Cards 101, or the afternoon Trusted Registration for Secure ID sessions are invited to attend this session as part of their registration package.

Symposium highlights:
Advanced Cards 101 ~ overview of smart (chip), optical (laser) and capacitive cards, as well as security and privacy protection.

Ontario Smart Card Project ~ lesson’s learned - insights based on ACT Canada's involvement. What's in the cards for the future?

Trusted Registration ~ exploring the elements of a successful trusted registration, the first and critical step in issuing any form of new identification or card-based service. 2 key topics will be False ID & Identity Theft.

For more information, please visit the events section of our web site http://www.actcda.com, or contact Maureen Lew at 905 426-6360 ext. 21.
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4. COALITION OF AIRLINE PILOTS ASSOCIATIONS URGES TRANSPORTATION SECURITY ADMINISTRATION TO UTILIZE FUNDS FOR SMART CARDS
Source: U.S. Newswire via COMTEX (02/13)

Capt. Bob Miller, president of the Coalition of Airline Pilots Associations (CAPA) called on the Transportation Security Administration (TSA) to utilize funds to implement the Smart Card Program.

CAPA, an association of airline pilot unions representing over 22,000 members has identified security and aviation safety as the top priority.

"Prompt implementation of Smart Card Technology will enable Law Enforcement Officers (LEO's) to rapidly pass through security and will increase the effectiveness of passenger screening. Congress has approved funding and the technology exists and has been proven in Federal Aviation Administration (FAA) field trials for the Smart Card Program. It is inexcusable that the program has not been implemented," Miller stated.

Because of the additional security requirements, consumers have experienced delays at all the major airports. Miller suggested that once Law Enforcement Officers have the Smart Card Technology, the next group of individuals that should have access to the program are the flight crewmembers. "Removing both the LEO's and flight crewmembers from the public security system will enable passengers to move quickly through the system with better security protection" Miller stated.

"It is the responsibility of the TSA to efficiently upgrade security. CAPA's membership believes that utilization of the Smart Card Program for LEO's and flight crewmembers will be a step in that direction. There should not be further delays," Miller stated.

Executive Editor’s note: The new ICAO (International Civil Aviation Organization) standards set the parameters for a new international travel document that would sit on a credit card sized piece of plastic and support smart, optical and other technology, a logical fit with this application. In Ontario, where thousands of security badges were lost when an airline went out of business, smart id cards would have posed little problems as they could have been identified and rendered ineffective.
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5. CANADA CUSTOMS TO USE IRIS SCANS AT AIRPORTS
Source: David Akin, The Globe And Mail (02/18)

Canada Customs will begin using iris scanners this summer to speed air travelers through the country's busiest airports.

The Canada Customs and Revenue Agency will announce in early April the company that will get the contract to install kiosks equipped with iris-recognition devices in eight of Canada's busiest international airports, industry sources said.

The kiosks would allow some Canadian travelers, when they get off a plane, to move through a customs checkpoint in 30 seconds or less by confirming their identities with quick scans of their irises.

The iris is the eye's coloured portion, which surrounds the pupil. An iris scanner takes a highly detailed picture of the iris, which is analyzed by a computer. The computer notes the iris's patterns, lines, striations, pits and freckles. Like other anatomical identifiers, such as fingerprints, scientists believe no two individuals have the same iris pattern.

After a traveler’s identity is verified with the iris scan, the kiosk, in the customs' arrival area, would prompt the person to declare any goods brought into the country and pay any applicable duties. Users of the service would still be subject to random inspections.

Canada Customs likely would charge an annual fee of $50 to $100 for travelers who want to use its stand-alone express service, according to industry sources. Those who want to use the service would submit to a background security check, including a criminal-record search.

Canada Customs said it would allow Americans who visit Canada frequently to sign up for the service. It expects that later, Mexican travellers — Mexico being the third signatory to the North American free-trade agreement — could use it.

Airports in Toronto and Vancouver would be the first to install the kiosks, as early as August, said representatives of some of the companies bidding for the contract.

Kiosks would be installed at the airports in Halifax, Montreal, Ottawa, Winnipeg, Edmonton and Calgary by the end of 2003.

"The implementation of iris-recognition biometric technology will be a major step in improving security for the customs- and immigration-clearance processes at Canada's major international airports," said Michel Proulx of the Canada Customs and Revenue Agency. "This technology is highly reliable."

Just one U.S. airport uses iris-scanning technology to screen passengers, but the vendors believe that if Canada's major airports could make the systems work, major U.S. airports — and, by extension, the world's busiest airports — would soon follow.

The International Air Transport Association (IATA), based in Geneva, has indicated that scanning eyes is its preferred biometric choice. One important factor for the IATA is that using the eye as an individual's unique identifier appears to be the most socially neutral. A Muslim woman could be identified, for example, without touching her or asking her to drop her veil.

Executive Editor’s note: biometrics & optical (laser) cards have been used successfully at major Canadian airports in the Canadian Canpass and USA Inspass programs.
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6. INTERAC DIRECT PAYMENT IS #1 AGAIN
Source: epayment news (02/19)

For the second year in a row, Interac Direct Payment (IDP) -- Canada's national debit service -- continues to outpace cash as the payment method Canadians prefer to use most when paying for their purchases.

The Annual Benchmark Tracking Study conducted by Toronto-based The Strategic Counsel, on behalf of Interac Association, found that 47% of all cardholders stated Interac Direct Payment when asked which method of payment they used most, compared with 29% for cash. For Interac Direct Payment, that is a 5% point increase from 42% cent in 2000, and a six percentage point drop for cash from 35% in 2000. The study also found that Canadians say they use card-based payments (debit or credit) most by more than 2 to 1 over paper-based payments (cash or cheques). In 2001, 67% of Canadians said they would use a card to pay for goods or services most often versus 31% that said they would use paper.

Interac Direct Payment has become so popular because of the convenience, safety and reliability it offers. Research shows that Canadians are extremely satisfied with the service, with 82% stating their level of satisfaction with the service as "good to excellent."

In 2001, the number of merchants offering Interac Direct Payment continued to grow, with more than 460,000 IDP terminals deployed at more than 325,000 merchant locations from coast-to-coast-to-coast. Canadians made a record total of 2.24 billion IDP transactions last year translating into $94.9 billion in sales. The busiest day ever for Interac Direct Payment was December 22, 2001, with a record 10.8 million transactions processed in one day.

In 2001, there were over 35,000 ABMs available across the country offering Canadians convenient access to their cash in traditional and many non-traditional locations. ABMs are now found everywhere from convenience stores, to gas stations, to hockey rinks.

In 2001, the Annual Benchmark Tracking Study found that 71% of Canadians used the Shared Cash Dispensing service and 73% had a positive impression of the level of service provided.

Interac is a member of ACT Canada. For more information, please visit their web site at http://www.interac.org.
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7. CTST 2002 ~ REGISTER NOW FOR CONFERENCE DISCOUNTS

Mark your calendars and register now for the 12th Annual CardTech/SecurTech (CTST) Conference to be held at the Morial Convention Center, New Orleans, April 22-25, 2002. CTST is the largest North American smart card, biometrics, and security technology conference and exhibition, and offers new and exciting changes for 2002! Register at http://www.ct-ctst.com/ctst2002/ before March 1 and save up to $250 off standard prices.

Attention ACT Canada members ~ be sure to take advantage of the member discount on the registration form. To check your membership status, please visit the members section of our web site: http://www.actcda.com/html/members.htm.

CTST 2002 Conference Program has been re-organized! Four separate tracks focused on the most pressing challenges and opportunities now facing businesses and governments.
Worldwide ID Congress
Smart Cards on Main Street
Financial Card Technology
Defending Cyberspace

For more information, or to register online, please visit http://www.ct-ctst.com/ctst2002/.
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8. NORTH AMERICAN SMART CARD SHIPMENTS GREW BY 79%
Source: CardTechnology (02/07)

Smart card shipments to the United States and Canada grew from 14.8 million in the first half of 2001 to 26.5 million in the second half of the year, a 79% increase, according to a study conducted by the Smart Card Alliance. “Even though the overall economy in the United States was not that great, we still had tremendous growth,” says Dan Cunningham, President & CEO, Potomac Systems and Technology. “This is a positive sign for the U.S. smart card industry.”

The total number of smart cards manufactured for use within the United States and Canada for 2001 was 41.3 million, a 45% increase from the 28.4 million cards that were shipped in 2000. The Alliance’s report, “United States and Canada Smart Card Shipment Survey,” collected from all the major smart card manufacturers their shipment data in nine vertical markets, including government, wireless/telephony, transit and parking, financial and retail. The fastest growing segment is the U.S. federal government with more than 1,000% growth rate, due in part to stepped up issuance of the Department of Defense’s Common Access Card. The retail sector, which grew by 377%, and the financial segment, which grew by 146%, also were big drivers, according to Cunningham. “In banking, you have a large base of cards being issued from the Visa banks, Target and American Express,” he says. “On top of that base, Citibank began issuing two cards last year.”

For more information about the Smart Card Alliance, please visit their web site at http://www.smartcardalliance.org.
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9. G&D TO SUPPLY SMART ID TO NATIONAL HAZMAT RESCUE TRAINING GRADUATES
Source: PRNewswire via COMTEX (02/14)

Giesecke & Devrient announced that it has been selected to participate in a joint program with the IUOE National Hazmat program and several governmental agencies to provide a smart ID card solution to be used at disaster sites. In the initial phase of this program, the smart ID cards will be issued to the pilot class graduates of the International Union of Operating Engineers training class.

The new smart card is expected to replace the paper-based system that is currently used by hazardous material teams and rescue teams at chemical and biological hazardous sites worldwide. In addition to providing secure and accurate authentication of field personnel, the new smart ID card will replace the multiple course completion certificates. When a hazardous material or Hazmat trainee successfully completes a required training course, his smart ID card will be electronically updated with the course specifics. This information, together with other qualifying criteria, is then electronically verified at the incident site.

The new smart ID card solution will use sophisticated electronic security, making it nearly impossible for unauthorized access or duplication.

Giesecke & Devrient is a member of ACT Canada. For more information, please visit their web site at http://www.gdai.com

Executive Editor’s note: Smart cards as a secure, tamper-resistant proof of entitlement is an application emerging into the Canadian market. The Simcoe County Literacy Network first introduced the application and won an ACT Canada award for excellence in 1998. The Skills Data Card project, currently in development, will have unionized construction workers carry a smart card with their accreditations. This application is one that all schools should consider using.
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10. HEC MONTREAL AND RBC FINANCIAL GROUP CREATE A CHAIR FOCUSING ON - E-COMMERCE IN CONSUMERISM AND NEW INFORMATION TECHNOLOGIES
Source: News Publishing via COMTEX (02/19)

Jean-Marie Toulouse, Director of HEC Montreal (Ecole des Hautes Etudes Commerciales), and Ibrahim Dia, VP, Commercial Markets - Quebec, RBC Royal Bank, announce the creation of the new RBC Financial Group Chair of E-commerce, which will be held by Chairholder Jacques Nantel. The new chair will receive funding of $1 million over seven years, part of a total donation of $1.35 million by RBC Financial Group to A World of Projects, the joint Universite de Montreal, HEC Montreal and Ecole Polytechnique
fundraising campaign.

The RBC Financial Group Chair of E-commerce will focus on consumerism and new information technologies. It will develop and disseminate the latest knowledge and expertise regarding Canadian consumers' adoption and use of new technologies.

"Although many organizations across the United States and Canada are involved in disseminating new electronic commerce technologies among consumers, we still know very little about the factors that motivate people to adopt them, and even less about how they are using them," said Mr. Toulouse. "Such information is, however, essential for the development of profitable business plans. That's why we are pleased that RBC Financial Group is joining with us to broaden our understanding of these factors and of the consumerism patterns that these new information technologies are producing."

A MAJOR FIELD OF STUDY FOR MARKET DEVELOPMENT
New technologies emerge year after year, all of them - in principle - aimed at better reaching and better serving consumers. These include the Internet and its many aspects, digital television, smart cards, cellular telephony and, of course, combinations of all of these technologies.

RESEARCH FOCUSED ON CURRENT CONCERNS
In addition to basic research, the RBC Financial Group Chair of E-commerce will develop and disseminate applied research in the following areas, among others:
- Consumer perception and understanding of the use companies make of proprietary consumer data;
- The structure of Web sites and consumers' inclination to use them;
- Consumer views on Internet security;
- The main B2C (business-to-consumer) marketing models;
- The Internet advertising market.

Based on its research, the new chair will organize a series of teaching and information-dissemination activities, including seminars, lectures and courses, all of them based on the theme of consumerism and new technologies.

Royal Bank of Canada is a member of ACT Canada. For more information, please visit their web site at http://www.rbc.com.
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11. SCHLUMBERGERSEMA & PRECISE BIOMETRICS INTEGRATE SMART CARD
AUTHENTICATION TECHNOLOGY
Source: PRIMEZONE via COMTEX (02/19)

SchlumbergerSema, and Precise Biometrics announced the integration of the Precise Biometrics Match-on-Card(tm) technology with the SchlumbergerSema Cyberflex Access(tm) and Cyberflex Palmera(tm) Java(tm)-based smart cards. The integration enables SchlumbergerSema to bring to market smart cards that use the card-owner's fingerprint as identification authentication instead of, or in addition to, a personal identification number (PIN).

"With the current discussions around card-based identity solutions, our industry is ready to accept the challenge to bring the security capability of the cards up to the high level expected by the public," stated Paul Beverly, VP of eTransactions, SchlumbergerSema, North America. "With smart cards rapidly becoming mainstream technology, the benefits of quickly, effectively and securely verifying the owners' identity -- without the need to access a network -- becomes very important. The card is the ideal portable object for secure identification, while respecting the owner's privacy."

SchlumbergerSema is a member of ACT Canada. For more information about either company, please visit their web sites:
http://www.precisebiometrics.com and http://www.slb.com.

Executive Editor’s note: In Canada, we have seen a significant change in the public perception of biometrics. What was deemed to be questionable in past years, is now understood to be a security measure. By focusing on the application and its benefits to consumers, not on the underlying technology, governments and companies have changed public perception.
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12. VISA U.S.A. AIMS TO DOUBLE SMART CARD ISSUERS IN 2002
Source: CardTechnology (2/11)

Visa U.S.A. expects to have eight credit card issuers deploying Smart Visa cards by this time next year, says Diana Knox, senior VP of smart card applications & development. Currently, First USA, Providian Financial, FleetBoston and Target Corp. issue the Smart Visa card. “We have new issuers in the pipeline,” Knox says. “We have a financial services community that will take a leadership roll once the market opens up again.” While there are 10 million Smart Visa cards in the marketplace in 2002 Visa is focusing on the non-payment applications for smart cards, such as loyalty and secure access, Knox says. “We have found through our discussions with merchants that rewards is an issue that resonates with them,” Knox says. “By using chip they can do things with a rewards program that they are not easily able to do with magnetic stripe.”

Visa Canada Association is a member of ACT Canada. For more information, please visit their web site at http://www.visa.com.

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ACT Canada is an international non-profit association for the advancement of card technologies. We work on behalf of our members to promote the awareness, understanding and use of all advanced card technologies; including optical, smart, capacitive and emerging technologies. If you would like to learn more about ACT Canada membership please visit http://www.actcda.com or contact our office at (905) 426-6360 ext. 22.
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Please forward any comments, suggestions, questions or articles to andrea(AT)actcda.com. If you would like to be removed from our newsletter distribution list please reply to this email with the word "REMOVE" in the subject field. Please note that articles contained in this newsletter have been edited for length.

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Andrea McMullen
AVP
ACT Canada
tel: 905 426-6360 ext. 24
email: andrea(AT)actcda.com
web: www.actcda.com

Mark Your Calendar!
ACT Canada presents Advanced Cards 101 & Trusted Registration Symposium
March 18, 2002
Toronto Stock Exchange Auditorium
Toronto, Canada