Welcome to the April edition of ACTion News. Our newsletter is distributed each month in order to keep you up to date with events in the advanced card industry. This complimentary service is provided by ACT Canada; "building an informed marketplace". It is also available in the Industry Information section of our web site www.actcda.com. Please feel free to forward this to your colleagues.

IN THIS ISSUE:
1. Editorial Comment
2. MasterCard Unveils Global Smart Card Solutions
3. Belgian Multinational Bank Licenses Multiapplication Software
4. Infineon to Supply Taiwan Health Smart Cards
5. Fraud Continues to Grow in UK
6. Oberthur to Provide Multi-Application Cards in Australia
7. National Roll Out of Smart Cards for Dutch Public Record Offices
8. Infineon to Create "Watermark" for Chip Cards
9. All-Purpose Chips are Finally in the Cards
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ACT CANADA WOULD LIKE TO THANK OUR NEW & RENEWING MEMBERS:

GENERAL
Canadian Payments Association
CGI
CPI Card Group
DataCard (new)
Synercard (upgrade)
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1. EDITORIAL COMMENT
Source: Catherine Johnston, President & CEO, ACT Canada

We see a growing global trend toward government issued identification that uses chip based platforms to provide more security and privacy protection for their citizens, as well as to deliver more services. Fraud continues to push the financial community toward the security of chip, where the platform is then used to support additional products and services.

In this issue of our e-news, we are focusing on these advancements. We are currently seeing activity in the Canadian marketplace that should lead to pilots and building foundations for national rollouts.

As the technology community gathers in New Orleans this month at CardTech/SecurTech, we wonder how many industry players will be able to stay the course until these projects move forward. The past five years have been very difficult and costly for the industry. We recognize that issuers would like to defer the investment in chip as long as possible; but 9/11, identity theft and card counterfeiting are wake up calls. If Canadian business and government do not move to protect our interests and if fraud moves here as other countries migrate to chip, what price will Canadians pay? Perhaps the most critical question is what state the industry will be in by the time issuers decide to call upon them. ACT Canada is aware of the activity at the front of the pipeline and is encouraged by the prospects, but recognizes that the industry needs more than the promise of a profitable future.

ACT Canada - Register Of Achievements
Starting this month we will report on advancements we have made on behalf of our members. We invite you to join us so that we can ACT on your behalf.

The National Infrastructure Forum met and moved another step closer to identifying core standards for a sharable national chip infrastructure. They identified five issues related to chip card migration and outlined steps to be taken to overcome them.

ACT Canada highlighted the risks of identity theft and the role chip will play in reducing those risks through our March Symposium on Secure ID. All three major television networks covered the event, as well as 680 News Radio. Since then we have continued to do TV and radio shows on this topic and are beginning to work with print media as well. Our next Symposium will be June 14th and will focus on Privacy, - who is putting our personal privacy at risk and what steps can we take to protect ourselves. Bruce Phillips, the former Privacy Commissioner of Canada will be among our speakers. Watch for news of our second topic for that day.

These are just two of the actions we took on behalf of our members last month.

We invite you to visit ACT Canada in the Supporting Organizations Pavilion at CardTech/SecurTech 2002, Morial Convention Center in New Orleans, April 23 - 25.
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2. MASTERCARD UNVEILS GLOBAL SMART CARD SOLUTIONS
Source: ICMA Daily News (04/08)

MasterCard International launched "OneSMART(TM) MasterCard(R)," a comprehensive approach to smart cards designed to give MasterCard's member financial institutions around the world the technology choices, marketing support and critical flexibility they need to succeed.

With OneSMART MasterCard, all of MasterCard's global smart card solutions, technical expertise, and marketing support are being consolidated under a new banner.

"Today no one has more experience with smart cards than MasterCard. There are currently more than 100 million MasterCard(R)-, Maestro(R)-, Mondex(R)-, and Clip(TM)-branded smart cards around the world," said Art Kranzley, Chief e-Business Officer, MasterCard International. "What sets MasterCard apart is that we offer our members solutions through a multitude of choices, flexibility and complete end-to-end smart card support."

OneSMART MasterCard represents a comprehensive, four-point approach for delivering the promise of smart cards to our members. These elements cover every aspect necessary to launch a successful smart card program, integrating the key areas of consumer value proposition, market-ready technology solutions, end-to-end implementation support and global marketing initiatives.

"Consumers told us they want a card they can control and customize as they see fit," added Kranzley. "Equally important, they told us they want a card that is personal, portable, rewarding, and secure. We took that feedback seriously, and focused on providing our members with a selection of market-tested smart card applications that meet those needs."

With OneSMART, MasterCard is enabling its members to select the right set of smart card features and benefits to meet their specific program goals. Working with MasterCard, members can choose from a broad menu of smart card applications, including: chip-based credit and debit, personal data storage, digital ID and security, loyalty, e-ticketing, e-couponing and stored value. MasterCard issuers can determine which applications or services they wish to bundle with their card programs.

Providing further flexibility, MasterCard remains the only payment brand actively supporting all major smart card environments (MULTOS, JavaCard, and proprietary platforms). Members are also free to choose the size of the chip, the technology platform employed, and any enhanced security features they wish to add to the card.

"It has become increasingly evident to us that our members see smart cards as a way to offer differentiated programs," added Kranzley. "Seen in this light, chip is not a product, but a powerful technology for providing truly unique, value-added features and services. Accordingly, there is no pre-packaged OneSMART card program being offered; rather, members are empowered to choose from an expanding array of possibilities."

By employing a variety of traditional and non-traditional marketing tactics, MasterCard and its members will ensure that the benefits of smart cards are widely understood.

"We expect to see a steady increase of chip programs in the U.S. -- with more than 50 million smart cards by 2005," said Theodore Iacobuzio, director of consumer credit research at TowerGroup, the Boston-based research and consulting firm. " OneSMART, MasterCard's flexible new approach to smart cards, is a major step in the direction of attaining that reality."

Executive Editor's note: We applaud MasterCard's recognition that chip is not a product, but a strong and timely delivery mechanism.

MasterCard Canada is a member of ACT Canada. For more information about MasterCard, please visit their web site at http://www.mastercard.ca.
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3. BELGIAN MULTINATIONAL BANK LICENSES MULTIAPPLICATION SOFTWARE
Source: CardTechnology (03/29)

Belgium-based KBC Bank and Insurance Group plans to issue chip-based credit and debit cards through some of its owned or affiliated banks in Central and Eastern Europe, a deal that could help accelerate the move to payment cards that comply to international EMV specifications in the region. KBC Bank, which is planning to launch EMV in its home base of Belgium using a multiapplication smart card system developed by Brussels-based Proton World International, announced it had licensed the system, called Prisma, for use by its majority-owned CSOB Bank in the Czech Republic and K & H Bank in Hungary, as well as its associated Kredyt Bank in Poland. The latter has branches or subsidiaries in Lithuania and the Ukraine, which could also use the software. The banks would mainly use Prisma to issue single-application, EMV cards in projects that would begin as early as this year, according to the plans. They could later add applications, such as loyalty or Internet security to the cards, say Proton executives. Prisma is based on Java Card multiapplication software and an application loading mechanism that complies with specifications from the Visa-led GlobalPlatform consortium. All told, banks in Poland have issued about 10,000 EMV cards, with about 14,000 point-of-sale terminals deployed in the country, according to Visa International's Central and Eastern Europe, Middle East and Africa region.

Proton World is member of ACT Canada. For more information about Proton World, please visit their web site at http://www.protonworld.com.
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4. INFINEON TO SUPPLY TAIWAN HEALTH SMART CARDS
Source: Cards Worldwide (04/05)

Infineon Technologies has reached an agreement with TECO Electric & Machinery Co. Ltd., Taiwan, to provide secure microcontroller chips for use in the Taiwan National Healthcare Chip Card project, in which 22 million Taiwanese residents will be provided with a smart card between July 2002 and the end of 2003. This card will replace existing paper health card systems, and will store cardholder information such as medical records, treatment and visit records, and administrative data.

Infineon is a member of ACT Canada. For more information about Infineon, please visit their web site at http://www.infineon.com.
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5. FRAUD CONTINUES TO GROW IN UK
Source: CardTechnology (03/28)

Payment card fraud in the United Kingdom increased by 30% during 2001 to 411.4 million pounds (US$586 million), according to recently released estimates by major UK banking association, the Association for Payment Clearing Services. While still growing at a substantial pace, the rate of increase slowed from last year, when total card fraud grew by 55% to 317 million pounds. Moving to smart cards and PIN-based transactions are the main measures against the two largest categories of card fraud: Counterfeit cards, which accounted for an estimated 160.3 million pounds in losses last year, up 50%; and lost and stolen cards, which cost banks and retailers an estimated 114 million pounds last year, 12% more than in 2000.
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6. OBERTHUR TO PROVIDE MULTI-APPLICATION CARDS IN AUSTRALIA
Source: ICMA Daily News (04/09)

The French group Oberthur Card Systems has announced that it has secured a contract in Australia for more than 40,000 multi-application smart cards in the context of a project launched by the St George Bank and Worldsmart Technology Pty Ltd. Financial details of the project, which Oberthur describes as "innovative in terms of scale", have not been revealed. The smart cards which can be used for several applications, will permit the two Australian companies to launch Australia's first electronic payment project.

For more information about Oberthur Card Systems, please visit their web site at http://www.oberthurcs.com.
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7. NATIONAL ROLL OUT OF SMART CARDS FOR DUTCH PUBLIC RECORD OFFICES
Source: epayments news (04/05)

The introduction of a national roll out of smart cards for Public Record Offices in The Netherlands has started. HSB has signed a long term contract with the main record offices for supplying the total infrastructure including card management, card production and personalisation services, card readers and other hardware and several software applications to all participating institutions.

The main goal of the Dutch Public Record Office Card is to secure both physically and logically the offices itself by identification of visitors entering their domain. Secondly, additional services will be offered to the visitors holding a card. In the near future paperwork can be viewed by a secure internet connection. The visitors will also be offered reductions. The public record offices in The Netherlands expect to issue about 30.000 cards to frequent visitors before the end of 2002.

The chip structure is designed taking international library standards into account. Although the Dutch libraries are not yet participating, they are very much interested in the chosen solution of the public record offices. The institutions are promoting wider use of the "cultural" ID-card in the future in libraries and related cultural institutions starting in The Netherlands.

Central in the solution is the (HSB Cards & Card Systems) CardCare Management System. This product collects all requested card applications from participating members. Visitors can obtain a smart card by requesting a card at a participating office. With an electronic application form the pictures and personal data are captured. After completion all card requests are collected in one centrally located card management system. This system checks the identity with all other existing card holders in the database. Personalized cards are send to the new cardholder.

HSB Cards & Card Systems, is specialised in Card Management and Biometric application software for trusted identification solutions.

For more information about HSB, please visit their web site at http://www.hsb.nl/.
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8. INFINEON TO CREATE "WATERMARK" FOR CHIP CARDS
Source: Cards Worldwide (03/28)

Infineon Technologies, in conjunction with biotechnology specialist november AG, has embarked on a project to create a coating for the gold contact surface of the module on chip cards. The proposed coating would enable smart card to have unique identification features much like watermarks on paper currency. The coating technology will be employed primarily for high security controller applications, where confidential information stored on the chip cards is read, modified and stored once more. The coating is also highly resistant to abrasion, so that even after being used thousands of times, the security features do not lose integrity or quality. The market launch of the first chip card modules with this security feature on the contact surface is currently scheduled for the start of 2003.

Infineon is a member of ACT Canada. For more information about Infineon, please visit their web site at http://www.infineon.com.
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9. ALL-PURPOSE CHIPS ARE FINALLY IN THE CARDS
Source: Globe & Mail (03/28)

Catherine Johnston has so many plastic cards in her wallet that she can't get it closed.

"I've reached wallet saturation," says Ms. Johnston, who is shopping for a bigger purse to hold all her credit, debit and loyalty cards.

But Ms. Johnston is confident that a better solution is on the way for her and the millions of others who share her frustration with the proliferation of plastic cards.

Soon, she and others in the industry say, new technology will make it possible for her to replace the more than two dozen cards she carries with a single smart card -- a piece of plastic carrying a microchip that can be used for credit, debit, electronic cash and a host of loyalty programs.

Ms. Johnston has long been advocating for this kind of technology in her role as president of the Advanced Card Technology Association of Canada -- a body representing technology companies, financial institutions and other organizations with an interest in card technologies.

Now she says the vision is close to being realized here with a new CIBC American Express smart card and a Bank of Nova Scotia pilot project that will soon begin in Barrie, Ont.

The CIBC American Express card, released earlier this year, is embedded with an electronic security certificate that offers consumers a way of making encrypted on-line transactions.

And this will likely become a multi-purpose card as new applications are added at a later date, according to Cheryl Longo, senior vice-president, new ventures, for card products at Canadian Imperial Bank of Commerce.

The Barrie pilot is expected to get under way later this year and run for at least six months, says Albert Wahbe, Scotiabank's executive vice-president of electronic banking. About 12,000 Scotiabank customers will be equipped with a smart card bearing a suite of applications developed by Oasis Technology Ltd. of Toronto and five other companies that have joined together in a group called the Solstice Alliance.

The alliance's other partners are: CIT, the e-payments division of Silverline Technologies Ltd. of Piscataway, N.J.; Giesecke & Devrient of Munich, which makes smart cards and smart-card systems; and Smart Chip Technologies Inc. of Salt Lake City, which specializes in loyalty-card systems and management.

"The card will have the same memory as you had on your home computer six or seven years ago," Mr. Wahbe says.

"It can keep track of 28 loyalty programs. We're trying to prove that you can use the same card as a money card, a Visa card and a loyalty card."

Smart cards -- used in some mobile phones and security applications, as well as for credit cards and other financial services -- are already popular in Europe and the Asia Pacific region, but have been slower to catch on in North America.

There were 1.79 billion smart cards like the one about to be launched by Scotiabank in use around the world last year, but just 2 per cent of these were used in the United States, according to the market-research company Frost & Sullivan. It predicts that smart-card sales will explode to 3.66 billion worldwide by 2004.

Ms. Johnston says such smart cards will almost inevitably find their way into Canadian pockets and purses as well over the next few years, because financial institutions and credit-card associations here have adopted the so-called EMV global technology standard devised by the major issuers -- Europay, Visa and MasterCard -- for the cards, the POS devices and other machines that read them, as well as the infrastructure used to process payments behind the scenes.

Replacing the magnetic stripe on the back of today's credit cards with a microchip is an important step for the financial-services industry because it will have a big impact on reducing fraud, she says. The new cards have an encryption feature that generates a different identification number every time they are used, making it next to impossible for fraud artists to reuse stolen credit-card numbers, Ms. Johnston adds.

And the new microchips can replace all the PINs that consumers now have to punch in before using many of their cards with a single digital certificate embedded in the card.

That is safer and smarter, says Ms. Johnston, because "I'm not going to have to write them down where someone else can get at them. Or I'm not going to have to pick two or three numbers that I can remember and then use them across a myriad of applications."

This ability to generate a new number each time it is used makes it perfectly suited for on-line commerce, since consumers need not worry about their credit-card numbers being stolen and technology is available for merchants to verify that the numbers sent are genuine, according to Tony Mitchell, vice-president of public affairs and communications at American Express.

He says Blue, a smart card introduced by American Express two years ago, has gained gradual acceptance in the United States and in various other countries where it has been released. It now has 2.2 million users down south and 1.8 million overseas.

Mr. Mitchell says Blue can give users an added level of security when used in conjunction with a smart-card reader attached to a computer because the technology will not allow a purchase to be made on-line unless the card is inserted into the reader.

But added security is just one advantage of smart cards, says Mr. Mitchell, who notes that they are now used to keep track of loyalty points in a number of promotional programs.

"We see it as an evolving card with a lot of potential for new applications that can be added," he says.

A smart card is an obvious boon to anyone who wants to do business in the electronic world, says Ms. Johnston. "It gives you a bridge between the clicks and the bricks."

The new smart card that the Solstice Alliance has developed for Scotiabank adds another key application to the mix -- the ability to process micropayments or small change in the electronic world.

The cards being used in the new pilot have a magnetic stripe, as well as a smart card, so that they can be used as debit and credit cards in POS devices that don't have smart-chip readers, Mr. Wahbe says.

Also, the new cards keep track of change from a credit-card transaction, so that, for example, a consumer may purchase an item for $22.50, but charge $25 on the credit card and have the remaining amount stored in an electronic purse on the smart card.

When they purchase small items, payments are made out of this electronic purse.

While the new smart-card technology could bring the number of cards in Ms. Johnston's wallet down to one, she doubts that consumers will ever let their wallets really get that slim.

"Canadians love to have choice," she says. "And I don't see it going to one card because I don't know anyone who hasn't ever left their card behind somewhere."

Executive Editor's note: The Globe and Mail article fails to mention the sixth partner in the Solstice Alliance. It is Cardis, an innovation and licensing company based in Amsterdam, The Netherlands. Cardis specializes in advanced smart card payment systems and has a portfolio of patented innovations.
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ACT Canada is an international non-profit association for the advancement of card technologies. We work on behalf of our members to promote the awareness, understanding and use of all advanced card technologies; including optical, smart, capacitive and emerging technologies. If you would like to learn more about ACT Canada membership please visit http://www.actcda.com or contact our office at (905) 426-6360 ext. 22.
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Please forward any comments, suggestions, questions or articles to andrea(AT)actcda.com. If you would like to be removed from our newsletter distribution list please reply to this email with the word "REMOVE" in the subject field. Please note that articles contained in this newsletter have been edited for length.
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Andrea McMullen
AVP
ACT Canada
tel: 905 426-6360 ext. 24
fax: 905 619-3275
email: andrea(AT)actcda.com
web: www.actcda.com
mail: 85 Mullen Drive, Ajax, ON, L1T 2B3