December 17, 2002
Welcome to the December edition of ACTion News. Our newsletter is distributed each month in order to keep you up to date with events in the advanced card industry. This complimentary service is provided by ACT Canada; "building an informed marketplace". It is also available in the Resource Centre of our web site http://www.actcda.com. Please feel free to forward this to your colleagues.


IN THIS ISSUE:

1. Editorial Comment
2. MasterCard Introduces PayPass™ - Contactless Card Payment
3. New Device Helps Smart Cards Keep Their Secrets
4. Making Solutions Possible Roundtable - February 17th, 2003
5. SchlumbergerSema Deploys Complete Smart Card Solution For Citi Cards
6. Chrysalis-ITS Awarded World's 1st Common Criteria Certification For A Hardware Security Module
7. Visa Certifying 1st Contactless Payment Card
8. Setec To Supply Estonia's Leading Banks With EMV Cards
9. The Smart Card Revolution


ACT CANADA WOULD LIKE TO THANK OUR NEW & RENEWING MEMBERS:

GENERAL
Bank of Montreal ~ member since 1990
CUETS ~ member since 1990
Qunara ~ new member
ATTENTION ACT CANADA MEMBERS:
We have negotiated additional discounts for our members at CardTech/SecurTech 2003 (May 12 - 15, Orange County Convention Center, Orlando).

Register early for CardTech/SecurTech 2003 & save:

Before December 31 - save 45%: CDN$1200 or US$764.25
Before March 1 - save 35%: CDN$935 or US$594.25
Before April 1 - save 25%: CDN$670 or US$424.25
After April 1 - save 15%: CDN$400 or US$254.25

For more information about the CTST 2003, please visit their web site at http://www.ctst.com.

In addition, CIT 2003 - Spain's 6th annual payment, loyalty and smart card tradeshow - is offering a 2 for 1 registration deal for all international delegates. CIT 2003 takes place in Madrid, February 25 - 27, 2003. For more information please visit their web site at http://www.iir-cit.com/indexIngles.asp

ACT Canada members are also entitled to a 50% discount at our February 17th, 2003 "Making Solutions Possible" Roundtable.

On behalf of ACT Canada, we wish you happy holidays and a prosperous new year.
1. EDITORIAL COMMENT
Source: ACT Canada (12/16)
Over the course of this year ACT Canada has watched as identity theft and fraud has grown in North America at an alarming rate. Our concern was that Canadian & American citizens were unaware of the risks and perhaps more importantly where this money ends up. Mainstream media, however, is now reporting on this disturbing crime on an almost daily basis. In the last two weeks, we have seen no less than four newsworthy incidents reported in the North American media.

3 men have been charged with selling people's personal and credit information to criminals who defrauded tens of thousands in what prosecutors called the largest identity theft case to date.

Philip Cummings worked as a help desk employee at Teledata Communications Inc. in Bay Shore, New York. The company provides the software and hardware allowing banks and other lending agencies to get commercial credit information from three national agencies -- Equifax, TransUnion and Experian.

"We know of approximately 30,000 victims -- and the numbers are growing every day -- and of losses that are in the millions and growing every day," U.S. Attorney James Comey said. "In short, with a few keystrokes, these men picked the pockets of tens of thousands of Americans, and in the process, took their identity, stole their money and swiped their security."

Cummings is accused of using his position on the company's customer service desk to obtain access codes that companies use to check a potential buyer's credit with the three major credit agencies.

Prosecutors said Cummings and a co-conspirator who is now cooperating with investigators sold the reports to criminals for $60 apiece and split the money. The buyers then used the information in those reports to defraud consumers of $2.7 million known so far.

FBI Special Agent Kevin Donovan said investigators believe the probe has turned up the largest known case of identity theft. "We're still continuing to focus on the number of victims to focus on the losses," he said. "As we continue to conduct our investigation, we'll determine how extensive the case is at the present."
The ring was broken because the men "got greedy," Comey said. Repeated downloads of data -- 15,000 times in one case, in the name of Ford Motor Credit Corp. -- sent up red flags at the credit reporting agencies.

The scheme gave access to Social Security numbers that can be used to obtain false documents, but Comey said prosecutors have no reason to believe the ring was connected to terrorist activity.

In Canada, hundreds of British Columbia residents saw their bank accounts drained and an illegal Russian immigrant is behind bars in connection with a $1.2-million debit-card fraud scheme that stretched from Vancouver to Kamloops to Denmark.

The B.C. thefts come a week after police in Montreal smashed a fraud ring in which thieves cloned debit cards to steal $2-million from victims over a two-month period this fall. Montreal police arrested 18 people there.

In Ontario, more than 80 doctors were victimized by identity fraud through the misuse of data. Police said that a temporary employee of MD Management Inc., a financial services company that serves thousands of Canadian doctors, used its database to print out profiles of some of its clients. The information was used at stores to obtain instant credit approval. The cards were then used to the maximum limit.

It is our belief that a substantial portion of the proceeds of these frauds end up funding organized crime and terrorism. These proceeds of crime represent a huge resource for criminal and terrorist organizations. It is this "resource" that threatens our society on many levels and by eradicating it we will be able to make a significant improvement in fighting crime - if we don't then we should simply acquiesce to criminals and terrorists.

We will continue to see a growth in identity theft and fraud until all card issuers make three changes:
1. improve the enrollment process for their services and products.
2. use of identification technologies which cannot be counterfeited.
3. for those persons who have access to the personal information of their customers, the use of identity authentication technologies which cannot be counterfeited and which provide positive authentication.

Additional Sources: CNN (11/26); globeandmail.com (12/05, 12/13)
2. MASTERCARD INTRODUCES PAYPASS™ - CONTACTLESS CARD PAYMENT TECHNOLOGY 2. MASTERCARD INTRODUCES PAYPASS™ - CONTACTLESS CARD PAYMENT TECHNOLOGY
Source: MasterCard (12/12)
MasterCard International announced MasterCard PayPass™, a new "contactless" card payment program that provides consumers with a simpler way to pay. Using MasterCard PayPass, consumers simply tap or wave their payment card on a specially equipped merchant terminal that then transmits payment details wirelessly, eliminating the need to swipe the card through a reader. The new solution is ideal for traditional cash-only environments where speed is essential, such as quick serve and casual restaurants, gas stations and movie theaters.

MasterCard is currently working with leading financial institutions - Chase, Citibank and MBNA - to trial MasterCard PayPass with numerous merchants in the Orlando, Florida area. Consumers taking part in the trial can use the card's "tap & go" feature at participating Orlando merchants, including Boaters' World, Chevron, City of Orlando Parking, Friendly's, Loews Universal Cineplex, Ritz Camera and Wolf Camera. Quick serve restaurants and additional retailers will be added in January. Since the MasterCard PayPass card can be used exactly like existing magnetic stripe cards in addition to the new PayPass feature, consumers can also use it at any of MasterCard's more than 29 million acceptance locations around the world.

MasterCard recently completed extensive consumer research that indicated 63 percent of consumers surveyed said that they would "definitely" or "probably" use MasterCard PayPass if their bank offered it to them. Also, consumers surveyed who would "definitely" use MasterCard PayPass indicated that it would replace cash in more than half (53 percent) of their future transactions. Consumers' feedback indicated that PayPass is perceived to be "innovative" and "fun to use," as well as an enhancement that "would make shopping less of a hassle."

MasterCard PayPass is built around globally interoperable standards and relies on the ISO Telecommunications Standard #14443 to transmit Track 2 data via radio frequency. In North America, where the majority of transactions are authorized on-line, the payment application data is based on the magnetic stripe information. The card/terminal interaction is based the MasterCard Proximity Chip - Online Profile, which is a subset of EMV/ISO7816 commands.

The MasterCard PayPass trial program is designed to test the real-world applications of a contactless payment card. This test builds upon the successful employee pilot that recently took place at MasterCard's Purchase, New York headquarters. Initial results from the employee pilot showed that purchase transaction time was reduced by up to 64 percent. In addition, the average transaction amount increased by 10 percent when using a payment card in lieu of cash.

The Orlando trial will test the operational reliability, interoperability, and cardholder and merchant experiences of MasterCard PayPass. Chase, Citibank and MBNA will be re-issuing cards that feature the enhanced payment technology to a sampling of their Orlando-based cardholders. Upon the expected successful completion of the Orlando pilot, MasterCard plans to introduce MasterCard PayPass to additional markets. MasterCard PayPass is MasterCard's global program name and it has already been approved for use in MasterCard's key markets.

MasterCard Canada is a member of ACT Canada. For more information, please visit their web site at http://www.mastercard.com or http://www.paypass.com.
3. A NEW DEVICE HELPS SMART CARDS KEEP THEIR SECRETS
Source: CardTechnology (12/02)
A prominent cryptographer who developed a sophisticated technique for cracking smart cards today announced he is selling a system for testing cards against that attack. San Francisco-based Cryptography Research's system allows card manufacturers, testing labs and issuers to determine whether a smart card is vulnerable to a differential power analysis attack, in which secret codes on a chip card can be determined by measuring variations in the power consumption of the card as it crunches numbers. Paul Kocher, president of Cryptography Research, whose work on power-analysis attacks roiled the smart card industry when it became public in 1998, says the Differential Power Analysis workstation is a combination of software and hardware Kocher's company uses internally. He says the company hesitated to sell it, for fear it could be misused by hackers. Kocher says he will only sell the technology to legitimate organizations, and that two companies already are using the system. The price ranges between $120,000 and $200,000, depending on features, Kocher says. Kocher says the greatest interest is in Europe, and among issuers of cards that cardholders have an incentive to clone, such as cards used to identify consumers to pay TV operators or chip cards used as transit passes.
4. MAKING SOLUTIONS POSSIBLE ROUNDTABLE - FEBRUARY 17TH, 2003
Source: ACT Canada (12/16)
The Advanced Card Technology Association of Canada is pleased to announce that plans are underway for the second in our series of Roundtables. In October, we hosted a sell out crowd for our first Market Intelligence Roundtable. Issuers and suppliers met to hear the results of a card issues market survey conducted by ACT Canada.

ACT Canada's National Issuer and Infrastructure Committee (NIIC) introduced 4 white papers. Each defined an issue and its current status, identified desired solutions and currently available areas of help, as well as steps that would diminish or eliminate each problem. After which, issuers and suppliers alike then rolled up their sleeves and set to work on the eight top concerns as identified by the survey. By the end of the day they had made substantial progress on papers and presented their findings.

At the February 17th Roundtable, a progress report will be made on the implementation of the solutions for the first four issues. Suppliers and issuers are now working together on a new paper that tackles several infrastructure components, including standards, interoperability and security.

For more information about the event, please visit our web site http://www.actcda.com/calendar/symposium.htm, or contact Andrea McMullen at 905 426-6360 ext. 24.
 
5. SCHLUMBERGERSEMA DEPLOYS COMPLETE SMART CARD SOLUTION FOR CITI CARDS
Source: SchlumbergerSema (12/09)
SchlumbergerSema announced it has delivered to Citi Cards the smart cards, card readers, loyalty applications and software applications for its smart card products, including Citi.You® Card and Citi Smart Card®. Citi Cards selected the SchlumbergerSema solution, which includes Cyberflex Palmera* 32K, a high security, multi-application financial smart card for credit/debit, loyalty and personal data management.

The SchlumbergerSema Cyberflex Palmera card used in Citi Cards smart card products are loaded with loyalty applications for smart card transactions, as well as with software applets for enabling smart card-based authentication. When consumers select their smart card products from the Citi Cards website at www.citicards.com, they will also order their choice of a serial or universal serial bus (USB) card reader, manufactured by SCM Microsystems.

"The advanced functionality that SchlumbergerSema brings to Citi's smart cards helps us define customer needs and offer unique versatility," explained Bill Borden, Citi Cards senior vice-president of Product and Business Development. "Creating value through enhanced security and user-friendly applications is a key focus for Citi Cards and SchlumbergerSema."

Citi's smart cards offer the consumer secure web-based transactions, along with the other benefits, such as security, data storage and convenience. Additional e-wallet functionality encourages cardholders to engage in e-commerce activities.

"Smart card technology has proven to increase new account acquisition," stated Paul Beverly, vice president Smart Cards and eTransactions, SchlumbergerSema North America. "By offering smart card programs along with loyalty applications and readers, Citi is enabling its card holders to manage valuable data, as well as perform secure transactions online."

With more than 20 years experience, SchlumbergerSema is the world's largest supplier of financial cards with global personalization and manufacturing facilities. The company provides a complete range of services to support financial institutions and large retailers in the design, development and deployment of their smart card programs.

SchlumbergerSema is a member of ACT Canada. For more information about either of the above listed companies, please visit their web site at: http://www.slb.com/smartcard & http://www.citigroup.com.
6. CHRYSALIS-ITS AWARDED WORLD'S FIRST COMMON CRITERIA CERTIFICATION FOR A HARDWARE SECURITY MODULE
Source: Chrysalis ITS (11/27)
Chrysalis-ITS announced that its Luna CA3 product is the only hardware security module (HSM) in the world to have passed ISO 15408 Common Criteria (CC) Evaluation Assurance Level 4+ (augmented) (EAL4+). This prestigious certification extends Chrysalis-ITS' market leadership position, and assures customers that Chrysalis-ITS' leading HSM, Luna CA3, has demonstrated full compliance to standards sanctioned by the International Organization for Standardization (ISO). Customers such as Australia's KeyTrust require a hardware security module with CC compliance.

"KeyTrust is a service provider delivering complete trusted e-business solutions to the Australasian industry. Common Criteria provides a means to clearly articulate our requirements for an HSM and we've been looking for just such a product to add enhanced security to our offering," said Charles Greatrex, CEO, KeyTrust. "We applaud Chrysalis-ITS on their commitment to global security standards and on Luna CA3 being the only HSM to achieve this merit."

Common Criteria was developed through collaboration among national security and standards organizations within Canada, France, Germany, the Netherlands, the United Kingdom and the United States, as a common standard to replace their existing security evaluation criteria. As such, it is strongly supported by each of the organizations involved. The national organizations have worked with ISO to ensure that the CC was suitable to become a formal standard, and it is rapidly becoming the world standard and preferred method for security specifications and evaluations.

Chrysalis-ITS is a member of ACT Canada. For more information, please visit their web site at http://www.chrysalis-its.com.
7. VISA CERTIFYING FIRST CONTACTLESS PAYMENT CARD
Source: CardTechnology (12/04)
Visa International is in the process of certifying a smart card chip that can run Visa payment applications through a contactless interface, allowing the cardholder to pay by waving a card near a reader. This will be the first chip certified by Visa to run debit and credit applications in contactless mode, says Denny Jensen, senior vice president of VisaSmart chip implementations. Banks traditionally have demanded the security of conventional contact cards that must be inserted into terminals. Jensen says one of the first uses of such a contactless chip card is likely to be in South Korea, where the two leading mobile phone operators, SKT and Korea Telecom Freetel, both plan to allow customers to pay at retail shops with a wave of their smart card-carrying mobile phones. U.S. issuers might target contactless cards at fast-food restaurants, where transaction speed and convenience are key issues, Jensen says. He says the JCOP 30 chip from Netherlands-based Philips Semiconductors should be approved by January. Cards carrying the chip, which operates in both contact and contactless modes, will be priced at a maximum of $3.90, regardless of quantity, under Visa's Smart Breakthrough program aimed at keeping down smart card prices for Visa issuers.

The JCOP 30 chip uses the Java Card operating software favored by Visa. MasterCard International promotes the Multos operating system for multiapplication cards, and a Multos card, too, will soon be available with contactless functionality. Australia-based Keycorp Ltd., which develops software based on the Multos specification, is taking orders for its first Multos cards that can access a single chip through both a contact and contactless interface. This would allow, for instance, a cardholder to use their MasterCard credit application to add value to a transit purse on the chip, then use the contactless interface to pay a transit fare, says Tim Fletcher, who heads Keycorp's smart card technologies business unit. However, unlike with the card being tested by Visa, the MasterCard credit or debit applications are not yet available through a contactless interface. Fletcher says there is no demand for that feature, and few payment terminals that could accept a contactless transaction. Fletcher says the new dual-interface card from Keycorp will be available in March, priced at under US$5.

Both Visa and Keycorp are members of ACT Canada. For more information about either company, please visit their web site: http://www.keycorp.net & http://www.visa.com.
8. SETEC TO SUPPLY ESTONIA'S LEADING BANKS WITH EMV CARDS
Source: ICMA Daily News (12/11)
Finnish smart card company Setec has won the international tender to supply new chip-based debit and credit cards to the three leading Estonian banks Eesti uhispank, Hansapank and AS Sampo Pank. The first phase of the agreement entails the supply of more than 100,000 cards. Estonian banks aim to completely replace the existing cards with EMV cards by 2005.

The first smart cards manufactured by Setec for Eesti uhispank, Hansapank and AS Sampo Pank will be delivered in early 2003, when the banks launch EMV cards to their customers. The banks have a combined share of more than 90 per cent of the Estonian banking market and approximately one million debit and credit card customers in total.

Estonia will start the migration to EMV with cards that have the user authentication securely embedded in their chips. Of the Eastern European countries, Estonia is the leading country in EMV migration. Estonian banks aim to completely replace the existing cards with EMV cards by 2005.

For more information about Setec, please visit their web site at http://www.setec.com.
9. THE SMARTCARD REVOLUTION
Source: ICMA Daily News (12/10)
In new research published by The Institute of Financial Services (ifs) and SchlumbergerSema, 98% of card professionals have said that domestic card fraud is the major influence for the migration of payment cards from magnetic stripe to chip and PIN technology. The biggest hurdle to successful migration is seen as achieving retailer buy-in.

In the spring of 2003, Northampton will become the pilot location for a new stage in the development of payment security in the UK - the introduction of Personal Identification Number (PIN) usage at point of sale (POS). By 2005 payment cards will be equipped with a chip to hold data rather than relying on the magnetic stripe currently used, making them far harder to copy.

Coupled with the chip card, PIN at POS will attack card counterfeiting and fraud from lost or stolen cards. These types of fraud accounted for GBP274.3m of the GBP411m of card fraud in 2001 according to Association for Payment Clearing Services (APACS). By 2005 it is planned that all payments made on the high street will be secured by chip and PIN technology.

The ifs and SchlumbergerSema research, entitled 'Smart Revolution - the impact of chip cards on retail finance', surveyed over 100 retail financial services and card-specific professionals from 40 institutions in the UK, including Visa, Barclaycard and American Express, to examine the preparedness for this change in the retail payments arena.

The report found that:
* Despite almost 60% of credit cards being issued with chips less than 10% of transactions currently use the chip technology,
* Although the costs of migration and achieving buy-in from retailers were seen as potential problems, 66% of Card professionals believed that the benefits that migration would bring already outweigh the drawbacks,
* Almost 40% of the respondents expect the move to chip and PIN will cause customers to sway toward an increase in debit over credit card usage, at least in the short term,
* However, some 36% of respondents admitted that they had not carried out research into customer attitudes to PIN at POS and 18% were relying on research carried out by APACS,
* Around 70% of the total respondents envisaged that their company branded cards would carry third-party loyalty schemes on them.

Following publication of the research in the ifs' Financial World magazine, Eric Dobby, Director, Institute of Financial Services, says, 'The report is a particularly well timed piece of research. Around 70% of respondents believe that the implications of migration haven't been fully explained to staff whose work is non-card specific. The report is an educational tool that addresses this issue.'

Jennifer Fitzgerald, Head of Business Consultancy, SchlumbergerSema, says 'The research is very useful now that the migration to chip and PIN is underway in the UK. It provides fresh insights into the progress that has been achieved and the views of financial institutions on the benefits that this investment will bring them.'

The Institute of Financial Services (ifs) is the official brand of The Chartered Institute of Bankers (CIB), a registered charity and one of the leading bodies for the provision of education and life-long career support services to the financial services industry.

Through a process of innovation and a desire to provide 'winning' solutions, the ifs provides a range of products and services that meet the needs of the wider financial services community. Through its faculty structure the ifs develops and delivers a range of appropriate qualifications, for which the CIB continues to act as assessing and awarding body.

The Faculties allow for the provision of targeted services and specialist educational programmes to particular sectors, including the areas Banking and Finance, Regulatory and Retail and E-Commerce and Technology.

SchlumbergerSema is a member of ACT Canada. For more information, please visit their web site at http://www.slb.com/smartcard.
ACT Canada is an international non-profit association for the advancement of card technologies. We work on behalf of our members to promote the awareness, understanding and use of all advanced card technologies; including optical, smart, capacitive and emerging technologies. If you would like to learn more about ACT Canada membership please visit http://www.actcda.com or contact our office at (905) 426-6360.
Please forward any comments, suggestions, questions or articles to andrea@actcda.com. If you would like to be removed from our newsletter distribution list please reply to this email with the word "REMOVE" in the subject field. Please note that articles contained in this newsletter have been edited for length.
Andrea McMullen
AVP
ACT Canada
tel: 905 426-6360 ext. 24
fax: 905 619-3275
email: andrea(AT)actcda.com
web: www.actcda.com
mail: 85 Mullen Drive, Ajax, ON, L1T 2B3
ACTion Newsletter Archives - December 2002