September 30, 2003
Welcome to the September edition of ACTion News. Our newsletter is distributed each month in order to keep you up to date with events in the advanced card industry. This complimentary service is provided by ACT Canada; "building an informed marketplace". It is also available in the Resource Centre of our web site http://www.actcda.com. Please feel free to forward this to your colleagues.

If you would prefer to receive this newsletter in plain text please send your request to andrea(AT)actcda.com.

This newsletter has been sponsored by ACT Canada's 2003 Partner:

A
Coinamatic Company

IN THIS ISSUE:

1. Editorial Comment
2. Breaking Through Card Barriers Conference & Exhibition
3. Egypt Bank Launches Chip-Based MasterCard Card Using G&D's Technology
4. Keycorp Terminals In Canadian Merchant Deployment
5. Schlumberger Smart Cards & Terminals Aims For New Heights As Axalto
6. Rainbow Technologies Completes Acquisition Of Chrysalis-ITS
7. Credit Union Central Of Canada Signs Exclusive Agreement With Everlink Services
8. Little Rock National Airport Installs Fingerprint Technology
9. Beverly, Addison Gilbert Hospitals Launch Health Card Technologies' Smart Card Program
10. Inside ID Conference News
11. New Benefit for ACT Canada Members


ACT CANADA WOULD LIKE TO THANK OUR NEW & RENEWING MEMBERS:

PRINCIPAL:
Giesecke & Devrient ~ member since 1990

GENERAL:
ActivCard ~ new member
Airos Group ~ member since 2002
Keystone Manufacturing ~ new member
Qunara ~ member since 2002
Scotiabank ~ member since 1997
Smart Chip Technologies ~ new member
Unisys ~ new member


ASSOCIATE:
The Gooderham Group ~ new member
Retail Merchants Association of British Columbia ~ new member

1. EDITORIAL COMMENT
Source: Catherine Johnston, President & CEO, ACT Canada (09/30)
Turning the Corner?

To paraphrase a great writer, it is neither the best of times, nor the worst of times. We know that business, along with real orders, is in the foreseeable future. For the industry, the question today is how to bridge the gap as customers look for pre-sales support. At the same time, customers are already challenged by the number of companies and events competing for their time. Finding the balance is key to building a healthier market.

For more than 10 years, the advanced card industry has invested in Canada. They have nurtured this market through R&D, consulting, accreditation programs, standards development and training. Over that period some players have changed as opportunities came and went. The survivors are more wary and resources are scarce, but there is an effective way for the industry to support the emerging market.

Promoting the technology through advocacy and education has traditionally been most effective when channeled through a strong central association. This will be increasingly more important in the coming years. ACT Canada has performed this role since 1989 and at our annual general meeting on October 16th, we will chart the path for the coming years and look back at the past year's accomplishments.

Our goal is to provide timely, relevant information to benefit both the market and the industry. As an association, ACT Canada represents all card platforms that carry technologies beyond magnetic stripe. Our members include issuers from the public and private sectors, regulators, the industry and a wide range of other interested organizations.

This allows us an uncommon neutrality, contributing to our worldwide reputation for providing vital information, forecasting trends, managing issues and representing the Canadian market. We have built a broad based network and understanding of the Canadian and international markets over our 14-year history.

As we enter this next stage, our strength and success will come from our members and we are dedicated to acting on their behalf. By pooling resources, each member gains access to benefits that would be far more costly, and sometimes simply not available, within their own organization.

As we go into our last board meeting of the year, I would like to thank our directors for their insights, guidance and support. You made us a better association!

Please join me in thanking our board:
Richard Adamson, President Coinamatic
Bob (Robert) Aylward, Sr. VP, Operational Risk, RBC Financial Group
Douglas Beardshaw, President, DEVMARK Technology Management
Sandra Bergen, Executive VP of Growth & Development, CUETS
Geoffrey Bowen, EVP & General Manager, Ingenico
Bob Cheriton, President, Insight Navigation
Michael de Rosenroll, Director General, Infrastructure, Architecture + Security Division, Treasury Board Secretariat of Canada
Rebecca Dornbusch, Director, Governmental Relations, International Biometrics Industry Association
Ed Gresham Director, Market Development, Giesecke & Devrient (G&D)
David Grindal, Director of Sales Support & Marketing, ACI Worldwide (Canada) Inc
Bryce Hutt, Group Manager, Smart Card Programs, Scotiabank
Francois Le Bel, Business Development Consultant, Axalto
Gary McDonald, Director, Canadian Passport Office
Cindy Pearson
Randy Vanderhoof, Executive Director Smart Card Alliance and
Allen Wright, Director, Chip Initiatives & Emerging Technologies, Visa Canada Association

as well as our legal counsel, Martin Campbell of Beard, Winter LLP and my staff, Andrea McMullen and Melissa Slade.

As always, we thank our members. It is a privilege to work for and with you.
2. BREAKING THROUGH CARD BARRIERS CONFERENCE & EXHIBITION
October 16 & 17, 2003
OBA Conference Centre, 200-20 Toronto Street, Toronto, Canada
Join us for a day and a half and we'll tell you how 24 companies and governments have successfully dealt with infrastructure, interoperability, business cases, security and standards. Experts from England, the United States and Canada will work with you to answer your questions and help you understand how you can overcome these issues and successfully move forward.

Five keynote speakers will show you where this market is going and the Solution Centre showcases state of the art solutions. Come and talk with experts, network and invest in your career. We also have a Lunch and Learn seminar at noon on Friday. It is designed for those who want a business focused introduction to advanced cards and the Canadian market.

Exhibitors, Case study abstracts, speaker topics and biographies are available on our web site. For more information about the event please visit our web site at http://www.actcda.com/calendar/symposium.htm

This event has been sponsored by:
AmenityOne (a Coinamatic company); Axalto (a Schlumberger company); Giesecke & Devrient; IMS-MTE; Infineon Technologies; LaserCard; Purchasing Management Association of Canada; and Visa Canada Association.
3. EGYPT BANK LAUNCHES CHIP-BASED MASTERCARD CARD USING G&D'S TECHNOLOGY
Source: Giesecke & Devrient (09/25)
The first chip-based payment card in Egypt was launched by the Commercial International Bank (CIB), MasterCard International and Giesecke & Devrient (G&D). Through this MasterCard card, CIB is further confirming its pioneering and leadership status of future-oriented banking services and products in Egypt.

In a joint press conference with CIB and MasterCard, G&D Egypt announced that the new chip card provides CIB's cardholder with the utmost security. The introduction of the chip will help to reduce the potential of card fraud and allowing CIB to take advantage of the benefits of value-added services supported by the smart card technology, such as loyalty programs, frequent flier programs, health care records and many more.

CIB's chip-based MasterCard card is based on G&D's MChip Lite V2.1 solution. Further G&D provides in this project extensive services: from setting up of the processes, the overall project management, production and personalization of the chip cards up to the full letter-shop services. The card personalization includes magnetic stripe encoding, chip personalization, personal cardholder's picture and signature.

Mr. Hisham Ezz Al-Arab, CIB Chairman and Managing Director, says that the partnership with G&D is a cornerstone in the bank's mission to provide customers with better value-added banking products and further improve customer service. "With G&D as the competent partner for Smart Card and Security Solutions, along with CIB's state-of-the art infrastructure, we have succeeded in complementing this project in a matter of a few months," he says. "G&D's Smart Card technology enables us to diversify our product portfolio and sources of profit, which further contributes to the development of the retail banking sector and the overall growth of the Egyptian economy," he adds.

Both Giesecke & Devrient & MasterCard are members of ACT Canada and are both involved in the Breaking Through Card Barriers Conference & Exhibition. For more information about either of the above mentioned companies please visit their web site: http://www.gdai.com; and http://www.mastercard.com.
4. KEYCORP TERMINALS IN CANADIAN MERCHANT DEPLOYMENT
Source: Keycorp (09/03)
Secure electronic transaction solutions provider Keycorp Limited announced that HN Financial, a division of Hospitality Network and subsidiary of Saskatchewan Crown communications company SaskTel, had committed to the Keycorp K23 platform for deployment with merchants across Canada.

Keycorp has developed a debit/credit software application for HN Financial, which has already ordered 200 K23s and is actively promoting the Keycorp platform as its flagship Point of Sale (POS) terminal solution. HN Financial is also piloting a range of value-added applications on the K23 platform.

Hospitality Network, headquartered in Regina, Saskatchewan, employs 340 people as well as HN Financial's nationwide dealer network to sell its POS systems and services to merchants throughout Canada.

HN Financial offers merchants the opportunity to use the POS terminals to generate revenue by charging their customers a service fee or a surcharge per debit transaction.

"Keycorp considers the relationship with HN Financial as another significant step into the Canadian POS market," said Paul DeRosse, Managing Director, Keycorp Canada.

"HN Financial is an ideal partner for penetrating a broad cross-section of the market through its extensive sales and support network. We look forward to a long and fruitful business relationship."

Don Brass, GM, HN Financial said: "The K23 is proving to be extremely popular with merchants because it is a very flexible platform which allows them to offer their customers a variety of revenue-generating services easily and securely. Keycorp's expertise in advanced payment terminals complements our company's strategy of providing the latest, cost-effective POS technology to our Canadian customer base."

HN Financial utilises the transaction switching network operated by the CGI Group, which recently certified the K23 for its processing services. CGI, a leading provider of end-to-end information technology and business processing services, provides financial switching services to thousands of institutions in North America. The K23 is the second Keycorp product that CGI has added to its portfolio of supported POS devices.

The K23 terminal combines ease of use, reliability and security. The sleek new terminal features a large graphics display, a fast thermal printer, multi-function capability and an intuitive user interface. The K23 terminal is smartcard-enabled and meets the latest security standards including certification with Interac and is EMV (Europay, MasterCard and Visa) level one and two certified.

Keycorp Canada is a member of ACT Canada. For more information, please visit their web site at http://www.keycorp.net.
5. SCHLUMBERGER SMART CARDS AND TERMINALS AIMS FOR NEW HEIGHTS AS AXALTO
Source: Schlumberger (09/22)
Schlumberger Smart Cards and Terminals, a division of Schlumberger, announced that it has changed its name to Axalto. This name change will bring more visibility to Axalto and reinforce its image as a leading smart card player in a rapidly evolving market.

For the past 25 years, Axalto teams have led the way in shaping applications, developing solutions and delivering numerous innovative technologies, which have made smart cards part of everyday life. The company is known for being first-to-market with cutting-edge products -- from the first memory smart card and the first microprocessor smart card -- to such recent breakthrough products as the java-based microprocessor smart card, or the first smart card that connect directly to the USB port of a PC to secure wireless LAN and all types of digital transactions.

"As Axalto, we will confirm our leadership role and continue to meet the challenges of the international marketplace, developing and deploying high-quality products and solutions that make a visible business difference for our customers worldwide" said Olivier Piou, President of Axalto. "Our teams, made up of 56 different nationalities, are excited to be a part of this adventure, which emphasizes our ever-renewed performance" he added.

The division opted for a name, which best reflects its smart card strategy - highlighting the key contributions of smart cards in today's digital age - personalized and secure access to information and transaction networks that govern our day-to-day activities. Combined with altitude, which symbolizes the company's strategic vision, based on its acute understanding of the smart card market and its evolution, as well as the company's long track record of being able to provide innovative products and solutions, tailor-made to meet specific business and market needs.

Axalto is a member of ACT Canada and will be a Roundtable Expert at October's Breaking Through Card Barriers. For more information please visit their web site at http://www.axalto.com.
6. RAINBOW TECHNOLOGIES COMPLETES ACQUISITION OF CHRYSALIS-ITS
Source: Chrysalis-ITS (09/09)
Rainbow Technologies, Inc. announced that the Company completed the acquisition of Chrysalis-ITS, a privately-held hardware security manufacturer with headquarters in Ottawa, Canada.

Rainbow acquired Chrysalis for $20 million in cash and the Company expects the transaction to be accretive to earnings in the fourth quarter of 2003. Revenue for Chrysalis for the first six months of 2003 was $4.7 million and for the second half of the year, is expected to increase 20 percent over that period.

"This is an important step in our acquisition strategy that complements our product line and customer base. The combination of Luna, iGate and iKey provides a complete solution for securely managing digital identities for our mutual enterprise, healthcare and financial customers. It also represents a significant first step in providing our customers an opportunity to single source their high assurance digital security solutions needs," said Shawn Abbott, president of Rainbow eSecurity. "Chrysalis has established a leadership position in the cornerstone category of root key protection and its Luna products, which protect the underlying architecture of security, are highly complementary with our iKey and iGate products," added Abbott. "This strategic move puts Rainbow's full financial and market strength behind our enduring commitment to the Luna product line," said David Longbottom, CEO of Chrysalis.

For more information, please visit their web site at http://www.rainbow.com.
7. CREDIT UNION CENTRAL OF CANADA SIGNS EXCLUSIVE AGREEMENT WITH EVERLINK SERVICES
Source: Canadian Newswire (09/16)
Participating credit unions to save in excess of 40% on transaction switching services

Credit Union Central of Canada and Everlink Payment Services Inc. today announced that they have signed an exclusive, five year transaction switching services agreement. Everlink, a leading-edge Canadian-based electronic transaction switching (ETS) company will provide exclusive processing of Interac transactions and access to CIRRUS, Maestro, MasterCard, PLUS and ACCULINK the credit union system's proprietary network. Over the term of the agreement, participating credit unions can expect to save in the range of 40% on transaction switching services.

The main highlights of the agreement include:

- Simplified pricing model where the transaction switch fees are tiered to transaction volumes.
- Centralized switching environment, simplified management, reporting & settlement.
- Two pricing models that provide options for credit union participation.
- Near real-time disaster recovery back-up.

Jim Hackett, COO of Credit Union Central of Canada, says, "We are excited to be partnering with this new organization as they bring an innovative approach to conducting business and have a strong understanding of, and commitment to, the credit union system in Canada."

"The simplified pricing model has transaction switch fees tiered to the transaction volume that provides for growth incentive and the two pricing models available are attractive options for credit union participation," Hackett added.

"As a new company, we are extremely pleased that Credit Union Central of Canada recognizes the value of Everlink's service offerings," says Bas Wheeler, President of Everlink Services. "Our company uses the twin principles of simplicity and inclusiveness to build our product and service portfolio, since we believe every financial institution deserves a service-rich, cost-effective ETS."

Canadian Central will be issuing a detailed newsletter to the system outlining the implications of the contract and next steps for credit unions.

Credit Union Central of Canada is a member of ACT Canada. For more information please visit their web site at http://www.cucentral.ca.
8. LITTLE ROCK NATIONAL AIRPORT INSTALLS FINGERPRINT TECHNOLOGY
Source: ICMA Daily News (09/12)
Little Rock National Airport has installed Bioscrypt's advanced fingerprint technology to enhance security throughout the airport.

The airport has installed a new system featuring both Bioscrypt's fingerprint readers and HID's new iCLASS contactless smart card technology. The fingerprint readers have integrated HID iCLASS 13.56 MHz read/write contactless smart card technology, and store fingerprint templates directly on smart cards giving users added security and privacy.
9. BEVERLY, ADDISON GILBERT HOSPITALS LAUNCH HEALTH CARD TECHNOLOGIES' SMART CARD PROGRAM
Source: ICMA Daily News (09/18)
Beverly Hospital and Addison Gilbert hospital patients are receiving medical smart cards as part of a program designed to make hospital registration faster and more efficient. With nearly 500,000 cards to be distributed in the next 12 months, they are the first private hospitals in the United States to issue smart cards to all of their patients.

The hospitals' parent company Northeast Health System (NHS) has been working closely with Oklahoma City-based Health Card Technologies, Inc. (HCT) for the past year to develop a patient admitting system that uses smart cards with embedded computer chips. The cards contain access codes for each patient's medical record, which are read through smart card readers attached to the hospitals' admitting terminals.

"Our admissions process is easier and more convenient with patient smart cards," says Cheryl Akre Teal, director of access services of Beverly and Addison Gilbert hospitals. "The access services staff can pull up the patient information instantaneously, eliminating the need for entering the record number manually. This greatly reduces the likelihood of errors such as duplicate records."

Accidental creation of duplicate records is a major problem in healthcare computing. It can be caused by an errant keystroke in the data entry process, or when a patient or family member provides the wrong social security number. These errors are not only a time-consuming headache for medical records staff, but they can cause critical medical information to be hidden from treatment professionals. "With the smart card, we will decrease duplicate records and improve patient identification," says Teal.

Beverly and Addison Gilbert hospitals' smart cards only store information that identifies the patient's records in the hospitals' computers. If the card is stolen or lost, there is no security risk. "Even if someone with the right tools managed to read the information on the smart card chip, they wouldn't learn anything other than the patient's record number within our system. This won't help anyone defeat all of the layers of security and access control we have in place that ensure that patient confidentiality, especially when dealing with medical records, is held to the highest integrity," says Akre Teal.

The smart card admissions program is just the first step in establishing a system where ultimately all patients will carry their medical history on a smart card. "Today we are addressing a very important need within hospitals to streamline admission - but more importantly, we have built the infrastructure to launch more sophisticated applications of smart cards in the future. We'll be able to offer cards that store extensive medical history information, insurance data, emergency contacts and more," said Chris Kavanaugh, CEO and president of HCT. "We can start to build a community-wide healthcare information network that links patients, care providers, and payors."

NHS is fully implementing the admission program over the next several months. From there, they will be actively seeking to grow card applications. "We'll be expanding the smart card system for the next several years," said Teal. "We evaluated many alternatives and are convinced that smart cards offer the best combination of convenience and security."

The smart card systems of Beverly and Addison Gilbert hospitals use the same technology being used in the national health care smart card program of Germany, an application of over 80 million smart cards. The smart card chips, manufactured by Infineon Technologies AG of Munich, Germany, are models SLE4442. The smart card readers, manufactured by SCM Microsystems of Ismaning, Germany, are the Towitoko Chipdrive 130s.

HCT specializes in medical applications of advanced automation technologies, and has been in business since 1994. In addition to the program in Beverly, HCT has provided smart card systems for two Oklahoma hospital networks.

Infineon is a member of ACT Canada and a sponsor at the Breaking Through Card Barriers Conference. For more information about Infineon, please visit their web site at http://www.infineon.com.
10. INSIDE ID ANNOUNCES DISCOUNTS FOR ACT CANADA MEMBERS
Source: ACT Canada (09/03)
ACT Canada is pleased to announce that our members will receive a $100 (US) discount on a 3 day registration at the Inside ID Mega Show, December 8 - 10 in Washington DC. On December 11th you can also register for the Liberty Alliance Tutorial Session, Industry Standards Meetings and Industry Association Meetings.

As exhibitors, we are pleased to be a part of this conference and invite you to join us in Washington. For more information on the program, speakers, exhibitors and other information, please visit http://www.insideid.com.
11. NEW ACT CANADA MEMBER BENEFITS
Source: ACT Canada (09/30)
Two new benefits were announced this month. ACT Canada members will receive a discount on advertising in the Smart Card Technology Journal. This prestigious publication is distributed worldwide. For more information, please contact Andrea McMullen at andrea(AT)actcda.com.

Members also receive a $200 discount at the upcoming October 16th and 17th conference (see story #2). This month we booked additional space to allow all our members to receive an additional free seat for every one purchased.
ACT Canada is an international non-profit association for the advancement of card technologies. We work on behalf of our members to promote the awareness, understanding and use of all advanced card technologies; including optical, smart, capacitive and emerging technologies. If you would like to learn more about ACT Canada membership please visit http://www.actcda.com or contact our office at (905) 426-6360 ext. 21.
Please forward any comments, suggestions, questions or articles to andrea(AT)actcda.com. If you would like to be removed from our newsletter distribution list please reply to this email with the word "REMOVE" in the subject field. Please note that articles contained in this newsletter have been edited for length, and are for information purposes only.
Andrea McMullen
AVP
ACT Canada
tel: 905 426-6360 ext. 24
fax: 905 619-3275
email: andrea(AT)actcda.com
web: www.actcda.com
mail: 85 Mullen Drive, Ajax, ON, L1T 2B3