January 30, 2005
Welcome to the January edition of ACTion News. This complimentary service is provided by ACT Canada; "building an informed marketplace". It is also available in the Resource Centre of our web site. Please feel free to forward this to your colleagues.

If you would prefer to receive this newsletter in plain text please email your request to andrea(AT)actcda.com.

IN THIS ISSUE:

1. Editorial Comment
2. Smart Card Vendors Form Payment Alliance
3. Oberthur To Supply Smart Cards For U.S. Passports.
4. EDS Awarded $200 Million In New Etravel Contracts
5. MasterCard PayPass Card Selected For Taiwan Transit Project
6. Study Says It Will Take Seven Years For Smart Cards To Make A Dent In The U.S.
7. Citigroup Introduces Card With Transit Chip
8. Shanghai Loyalty Programme Rides On City Transport System
9. Multifunctional Smart Cards To Be Debuted In 10 Cities Early Next Year
10. Japan To Issue Contactless Driver's License In 2006
11. Additional Stories Available In Members Only Section

ACT CANADA WOULD LIKE TO THANK OUR NEW & RENEWING MEMBERS:

PRINCIPAL:
Oberthur Card Systems ~ new member

GENERAL:
Coinamatic~ member since 1995
CPI Card Group ~ member since 1999
EDS ~ member since 2001
Ingenico ~ member since 1990

1. EDITORIAL COMMENT
Source: Catherine Johnston, President & CEO, ACT Canada (01/29)
Contrary to popular belief, the emergence of advanced cards into North America has not been a frustratingly slow climb. It has been an aggravating seesaw ride with highs when Mondex and the Ontario Services cards were moving forward and lows as each fell off the seesaw.

Entering 2005, we're back on the climbing side, but with an important difference. Wedged below the rising seat are business cases and drivers that will keep us from plummeting to the ground this time. There is another interesting element with seesaws. Unlike roller coasters, there is not a gradual curve followed by a steep climb, instead there is a steady rise. Welcome to 2005, the real start of a successful market rise.

I started my career as a newspaper writer, so I still view news as an explanation of who, where, when, why and how, so let me use those guidelines to present 2005 to you from my point of view. This month we'll look at who is and isn't engaged and what they'll need to move forward. Next month we'll address the other questions. Please bear in mind that these are solely observations and projections derived from information from a broad network and analysis based on a 15-year history within this market.

Look for solid progress this year in the financial services sector from all Canada's major financial institutions. Visa Canada members will continue to move toward EMV conversion with some setting an aggressive timeline to counter the fraud shift from other converting countries. Look for a market pilot, likely next year. MasterCard Canada members will also have to counter the fraud shift and their association has said that they will be ready to move to chip whenever their issuers are. They will continue to explore contactless to open new relationships and markets.

This increases the vulnerability of credit and other payment cards that are prone to fraud. We're watching regulators this year as they continue to monitor the situation.

As important stakeholders in the payment arena, retailers should show more interest this year in how to leverage chip infrastructure for their own benefit.

In government, transit continues to be high profile with the GTA Fare Card project, but other cities across Canada are also showing interest and intent. At the provincial level, the Ontario government could leverage their current understanding of the benefits of advanced cards and transit, to look at their use in sustainable healthcare. This is an area that Quebec has long understood, but not yet implemented.

Federally, I believe we will continue to press forward with applications that have international implications, such as the CATSA secure ID and ID for other transportation workers. This year governments at all levels should think about the intersection of government ID and payments at the point of sale, so that they have a timely understanding of both the issues and opportunities. As infrastructure continues to drop in price and fraud and identity theft grow, governments need to aggressively seek information leading to solutions. Legislative and policy reviews are underway indicating a growing awareness within government and this year we expect to see planning to combat these problems on behalf of citizens.

Unfortunately, we aren't seeing much movement in an application that promises the great potential for advanced cards; data access control. In spite of viruses and network attacks, organizations aren't thinking about the need to apply the same safeguards to data that they use for physical facilities. The focus remains on outside threats in spite of the percentage of attacks that come from inside. Advanced cards would not only support multi-factor authentication and permission based access but also privacy protection, a high appeal for consumers.

To support these and other initiatives in 2005, ACT Canada will provide a neutral forum for all stakeholders to learn, share information and pursue their goals. Here, they will also clarify mandates, resolve issues and problems, and suppliers can use their expertise to provide solutions and sustain business growth. Our new webinar series will also support access to information ensuring that everyone interested in advanced cards and the Canadian market can retrieve content from anywhere they have Internet access. ACT Canada web-ed: the information you need, when you need it. We also plan to re-introduce our networking events. I invite you to join us for an exciting year.

CardTech/SecurTech
April 12-14, 2005
Mandalay Bay Convention Center, Las Vegas, NV


This year's CTST conference offers an exciting new look at two "core competencies" that have always been at the foundation of the event: Security and Transactions. CTST has always been about ID tokens that are usually taken to mean smart cards, but actually include so much more. Here, we've taken the high-level technological expertise that forms the conference and we've re-focused, packaged and labeled it with you, the end-user of these technologies, in mind. The result is CardTech/SecurTech 2005.

Visit http://www.ctst.com for details
2. SMART CARD VENDORS FORM PAYMENT ALLIANCE
Source: CardTechnology (01/24)
The smart card industry's four largest vendors believe there is still hope to encourage banks to issue multiapplication chip cards.

The card vendors formed the Smart Payment Alliance, which they say will ensure interoperability of payment and other applications that run on banking smart cards complying with the international EMV standard. These other applications could include loyalty programs and Web authentication.

"You've seen the market; there are not a lot of multiapplication programs currently alive," says Marc Birkner, director of business development for the banking unit of Gemplus International. "Everything we do together with Visa and MasterCard can help. We all believe there is place for additional value on EMV."

Representatives of the new alliance, however, offer few specifics on how they will sell issuers on the more expensive smart cards. One smart card industry source tells Cardline that vendors could make value-added applications from Visa and MasterCard work better together for dual issuers in Europe.

"If you want go loyalty, you've got one application for Visa and one for MasterCard; and if you want to do Web access, you've got one for Visa and one for MasterCard.

The vendors say they will open the organization to other types of vendors.

"Currently, we are only the card vendors," says Marie-Jane Denis, director of finance marketing and solutions at Oberthur Card Systems. "We hope this will change in the coming weeks, and we will have some terminal manufacturers, people working on the software. It's really with all the different companies involved in the value chain in the application to try to define the full system."

She says as a secondary goal, the alliance could help ensure the EMV specifications are implemented properly. "We do not anticipate problems, but we are cautious."

The other members of the alliance are Axalto and Giesecke & Devrient.

Giesecke & Devrient and Oberthur Card Systems are members of ACT Canada. Please visit their websites at http://www.gdai.com & http://www.oberthurcs.com.

3. OBERTHUR TO SUPPLY SMART CARDS FOR U.S. PASSPORTS
Source: ICMA Daily News (01/18)
Oberthur Card Systems is to supply the U.S. with smart-card technology for the development and production of electronic passports.

Oberthur said it would jointly conduct tests this year with the U.S. Government Printing Office (GPO) but declined to provide financial details of the contract.

"The use of electronic passports will help strengthen security and boost controls at borders while meeting the demands of the basic rules of the Enhanced Border Security Acts," Oberthur said.

Oberthur is a member of ACT Canada. Please visit their website at http://www.oberthurcs.com.

4. EDS AWARDED $200 MILLION IN NEW ETRAVEL CONTRACTS
Source: EDS (01/24)
EDS announced five new contracts, plus an extension of an existing order, together valued at more than $200 million for electronic travel services under the General Services Administration's eTravel Service contract vehicle.

The Departments of Homeland Security (DHS), Commerce, Housing and Urban Development, and Veterans Affairs, and the International Trade Commission selected EDS' FedTraveler.com offering for their eTravel needs; the Department of Agriculture also expanded its current contract with EDS.

The Department of Veterans Affairs contract was the first eTravel award of 2005 for EDS, who closed out 2004 as the top eTravel contractor. Since inception of the GSA's eTravel program, the company has been awarded task orders from nine federal agencies valued at more than $370 million, outpacing all other competitors in the federal eTravel sector.

"FedTraveler.com is a complete enterprise solution with unmatched built-in flexibility and cost-effectiveness," said Jim Duffey, VP Global Sales & Client Solutions - U.S. Government, for EDS. "Our competitive advantage is supported by our performance. Since November, we have won 56 percent of the task orders, which accounted for 73 percent of the available total cash value."

EDS' ability to tailor FedTraveler.com to meet individual agency travel processes and the ability to work with a variety of small business travel agencies have also been cited as key differentiators.

FedTraveler.com leverages EDS' extensive commercial and government travel services experience to provide a unique set of management tools to handle planning and authorizing, reservation and fulfillment services, voucher approval, and robust travel card fraud containment, reporting and auditing capabilities.

EDS is a member of ACT Canada. Please visit their website at http://www.eds.com.

5. MASTERCARD PAYPASS CARD SELECTED FOR TAIWAN TRANSIT PROJECT
Source: CardTechnology (01/20)
A MasterCard PayPass card with contact and contactless interfaces is the new payment vehicle for mass transit riders in seven cities in southern Taiwan. MasterCard International announced today it won the bid. The card, dubbed OneSMART PayPass Chip Combi Card, will be issued to an unspecified number of people, who will be able to use it to pay for transportation on busses, intercity coaches, trains, ferries and in public car parks. The Transportation Bureau of the Kaohsiung city Government is coordinating the project on behalf of the other six cities. The card will have both contact and contactless chips. The payment portion of the card will have MasterCard credit, debit and Mondex stored value functions. MasterCard, in conjunction with Mondex Taiwan, will provide the payment and e-purse product for issuers and acquirers. The card will also feature PayPass, MasterCard's tap-and-go payment system. Cathay United Bank, E.Sun Bank and Bank of Kaohsiung will issue the cards and provide the marketing for them. Details about the bid, such as its value, when it will be completed and how many cards will be issued, were not released. MasterCard says work on the chip-based project has already begun.

MasterCard is a member of ACT Canada. Please visit their website at http://www.mastercard.com.

6. STUDY SAYS IT WILL TAKE SEVEN YEARS FOR SMART CARDS TO MAKE A DENT IN THE U.S.
Source: Celent Communications (12/22/04)
Celent believes that smart cards will have a significant presence by 2012 in the U.S. and Europe, despite the lack of initiatives in the U.S. over the past few years. The analysts say smart cards, also called chip cards, will overtake magnetic stripes and revolutionize the payment industry. New growth drivers include RFID and the gradual elimination of legacy payment systems.

In a new report, Smart Technology and Smart Strategies: Critiquing the Path of Chip Technology, Celent examines the evolution of smart cards and their likely impact on the US credit card market.

Several factors will determine the fate of smart cards, including the threat of fraud, EMV, and the overall migration of smart cards across the world. These drivers have been assumed for quite some time; other factors, such as the elimination of cash-based systems, radio frequency technology, and the proliferation of smart technology in other industries, are spurring the renewed interest in smart cards in the US.

"Those close to the payments industry and with an eye on the progress of smart technology know that smart cards in the U.S. will one day take over magnetic stripes and revolutionize the payment industry, as they already have done in Europe," comments Ariana-Michele Moore, a banking analyst at Celent and author of the report. "It is only a matter of when and how. We wanted to give our readers some fresh perspectives on the issue and what we believe to be realistic, and not so realistic, assumptions."

7. CITIGROUP INTRODUCES CARD WITH TRANSIT CHIP
Source: ICMA Daily News (12/03/04)
In the first major U.S. test of combining transit fare payment with a credit card, Citigroup Inc. began mailing customers in the Washington, DC, area a platinum card they can also use to pay transit and parking fees. Embedded in the conventional magnetic-stripe credit card is the same type of contactless smart card chip that allows 750,000 Washington-area commuters to use their SmarTrip tap-and-go cards to pay subway and bus fares as well as parking fees at 33 lots operated by the Washington Metropolitan Area Transit Authority. "Citi's research indicates strong customer response to the concept of a combined credit and transit card," a Citi spokesperson tells CardLine. Citi plans to mail 8,000 of the new cards to existing customers this week, says Greg Garback, executive officer in the finance department of WMATA. Starting early in 2005, he says, Citi plans to offer the card to new customers.

In all, he says, the plan is to issue about 20,000 cards in the pilot. Garback says commuters will be able to load the transit chip with value at vending machines in subway stations, charging the value to their Citi card. The Citigroup spokesperson says Citi will replace fare value remaining on the chip if the card is lost. The spokesperson adds Citi hopes to benefit "from gaining customers and from 'top-of-wallet' card presence."

8. SHANGHAI LOYALTY PROGRAMME RIDES ON CITY TRANSPORT SYSTEM
Source: ICMA Daily News (01/26)
Setting up a customer rewards programme in China can present a big challenge.

First, retailers must be convinced of the need to install the necessary equipment, and that includes the counter-top machines that read smart cards. Then, consumers must be persuaded to carry yet another piece of plastic in wallets already thick with ATM and credit cards.

A better ploy is to piggyback off someone else's infrastructure, such as Shanghai's metro system. And this is exactly what SmartClub, a retail loyalty and database marketing programme, has done.

The start-up has an exclusive 12-year contract with the Shanghai Public Transportation Card Co, which provides smart cards for the city's public transport system.

With the same card used to pay for train and bus fares, consumers can collect loyalty points at places such as McDonald's or sporting goods retailer Quest Sport, and redeem them later for prizes.

"People don't want to carry one more card in their wallet," chief executive Henry Winter said. "Also, merchants don't want another card reader on their counters. It's really simple, but many people miss this point."

Since launching two years ago, SmartClub has signed up 100,000 members. The potential market comprises the six million Shanghai commuters who carry transport smart cards, and the number is growing daily.

Loyalty rewards programmes are a relatively new concept in China, a country where consumers are just becoming comfortable with their growing economic clout. SmartClub has succeeded in getting skeptical retailers to sign up by minimizing their risks.

To join SmartClub, consumers register their smart card identification numbers online, providing detailed information about themselves. When consumers make a purchase with a smart card, this buying behavior information is combined with the demographic details, giving SmartClub clients a powerful marketing database to tap.

About 20 merchants have signed up so far, including mobile-phone content provider Linktone and online game operator NetDragon.

The next stops are Beijing and Guangzhou, but SmartClub must first find another US$5 million in capital in addition to the US$4 million it has already invested.

SmartClub's reliance on transport smart cards can also be a weakness. The company depends on Shanghai Public Transportation Card Co, which depends on its close ties with the municipal government for the right to run the city's transport smart card system.

"It would really hurt SmartClub if the card company were to lose its relationship with the Shanghai government," Mr Harrington said. To hedge its bets, Mr Winter is exploring the option of basing loyalty programmes on bank cards as well.

"We have signed a contract with Guangdong Development Bank," he said. "Customers using its debit cards and credit cards can register with us and earn SmartClub loyalty points as they spend."

9. MULTIFUNCTIONAL SMART CARDS TO BE DEBUTED IN 10 CITIES EARLY NEXT YEAR
Source: ICMA Daily News (12/22/04)
Multifunctional smart cards will be used in 10 cities and local governments including Busan city in the first half of next year.

Industry sources said three leading information technology firms in Korea and the United States, including e-Smart Technologies, a U.S.-based biometrics and smart card maker, Mybi, a transportation and electronic cash company, and a leading system integration firm Samsung SDS agreed to join forces to provide smart card service in 10 large cities and local governments toward the end of the first quarter of next year.

Under the accord, these companies will provide multifunctional smart card service, using 'Mybi-eSmart card', that features functions of paying fees for medical, security and transportation service as well as for using vending machines, off and online shopping.

'Mybi-eSmart card' is a smart card integrating fingerprint recognition card of e-Smart Technologies with electronic cash of Mybi. In addition to its fingerprint recognition card, e-Smart Technologies will invest a certain amount of fund for the project.

e-Smart Technologies will launch the smart card service to a dozen hospitals in Busan in the first half of next year, while installing medical information portal system in conjunction with Samsung SDS. The company will also supply more than 2 million smart cards and install systems in Busan and 9 other cities in alliance with Mybi.

e-Smart Technologies developed a smart card installed with fingerprint recognition and identification module based on ISO 7816 and ISO 14443 specifications.

10. JAPAN TO ISSUE CONTACTLESS DRIVER'S LICENSE IN 2006
Source: CardTechnology (01/14)
Japanese police departments are expected to begin issuing contactless driver's licenses in the spring of 2006, perhaps the first country to use a contactless card for this purpose on a national scale.

The license will replace a plain plastic card carried by about 80 million Japanese, which is also used as a de facto ID card in Japan. The card is frequently counterfeited, which is one of the main reasons the National Police Agency has ordered all local prefectures to begin rolling out cards within five years. The licenses will also make it easier for officers to fill out traffic citations and make sure those citations are file properly.

The cards will carry a contactless chip and antenna that comply with the "type B" option of the main international standard governing contactless chips, ISO 14443. This would make the driver's licenses interoperable with readers rolled out to accept Japan's contactless national ID card, Junichi Sakaki, who heads a technical committee advising the government on the chip-based driver's license, tells Card Technology. The national ID or residency card is voluntary few citizens have requested it. That won't be a problem for the driver's license, which is mandatory for licensed driver's to carry. Local prefectures together issue about 20 million licenses per year, says Sakaki.

The 8-kilobyte chip will carry the same information as printed on the front of the card, along with a digital photo of the cardholder and a digital certificate. This certificate and associated private key stored on the chip will be used to verify the authenticity of the data. Police officers will carry portable readers to view the contents of the chip.

But since driver's licenses are also used by banks, hotels, video stores and other establishments to check ID, project organizers expect these establishments to install readers, too. There is even talk of Japanese car makers, such as Toyota Motor Corp., eventually equipping some models with readers that could automatically adjust seats and mirrors to the cardholder's preferences.

Because of privacy concerns, the government has made it clear the cards will not store the cardholder's driving record or any other data except what is needed to establish his or her permission to drive. This is also one reason the card will not run multiple applications.

"The National Police Agency has to guarantee that the IC driver's license doesn't include any hidden data," says Sakaki, who is also a counselor with Matsushita Electric Industrial Co. (Panasonic) and a member of the International Organization for Standardization committee responsible for setting standards for driver's licenses.

11. ADDITIONAL STORIES AVAILABLE IN ACT CANADA MEMBERS ONLY SECTION
These additional stories are available to ACT Canada members via the Members Only section of our web site. Click on the link below to access this section. If you are a member of ACT Canada but do not have your login details please contact me - andrea(AT)actcda.com.
http://www.actcda.com/members-only/news.htm


ICAO COMMITTEE GETS SERIOUS WITH PASSPORT VENDORS

A special committee of the International Civil Aviation Organization formed last month to fix stubborn interoperability problems found during tests of biometric passports is laying down the law to vendors…


NATIONAL STANDARDS FOR DRIVER'S LICENSES - JERSEY'S NEW VERSION SHOULD PASS THE TEST
Source: ICMA Daily News (12/21/04)

…under legislation signed by President Bush, state-issued licenses will have to meet uniform national standards to be accepted as proof of identity for boarding airplanes, applying for federal benefits and other official U.S. government purposes…

ACT Canada is an international non-profit association for the advancement of card technologies. We work on behalf of our members to promote the awareness, understanding and use of all advanced card technologies; including optical, smart, capacitive and emerging technologies. If you would like to learn more about ACT Canada membership please visit http://www.actcda.com or contact our office at (905) 426-6360.
Please forward any comments, suggestions, questions or articles to andrea(AT)actcda.com. If you would like to be removed from our newsletter distribution list please reply to this email with the word "REMOVE" in the subject field. Please note that articles contained in this newsletter have been edited for length, and are for information purposes only.
Andrea McMullen
AVP
ACT Canada
tel: 905 426-6360 ext. 24
fax: 905 619-3275
email: andrea(AT)actcda.com
web: www.actcda.com
mail: 85 Mullen Drive, Ajax, ON, L1T 2B3