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Michele Poole

Michele Poole - Global Head of Customer Experience

Buckzy Payments

Global Head of Customer Experience


Michele is an innovative, collaborative and strategic professional who has over 15 years of experience in the digital, payments and financial services areas.  Her focus has primarily been on product management, delivery, strategic partnerships and customer experience.  She is an inspiring leader who has executive experience working in some of Canada’s large financial services institutions (CIBC, National Bank) as well as experience as a management consultant (both as an Independent and PwC), consulting to one of Canada’s key payment networks (Interac Corp.) and various FinTech startups.


At Buckzy Payments, Michele is the Global Head of Customer Experience.  Buckzy Payments is creating a payments ecosystem enabling real time international money movement and remittance capabilities between bank accounts and virtual wallets for peer to peer and business transactions by interconnecting real time domestic payment rails to enable international payments in a secure, fast, cost effective and customer centric experience!


Michele was on the Payment Insights Panel 

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